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Reviews

Average Ratings

5.0
7 lifetime reviews.
  • Large selection, no pressure dealership

    I test drove a 2010 Ford F-150 and really liked it but wanted to look at some other dealerships. They didn't try to pressure me into making a purc...


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    I test drove a 2010 Ford F-150 and really liked it but wanted to look at some other dealerships. They didn't try to pressure me into making a purchase at all but kept in touch to see if I had found another truck. I hadn't found one I liked as much as the one I looked at here. I had a mechanic look at it and found a broken spring on the front drivers side. The dealership fixed it right away with no hesitation. I was very impressed with he entire process and ended up buying the truck. This was by far the best car buying experience I've ever had.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • New 2015 Ford Edge Purchase

    Fantastic buying experience. Jeff Sullivan took the time to explain everything to make the sale go smoothly. Fair price, good communication and fr...


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    Fantastic buying experience. Jeff Sullivan took the time to explain everything to make the sale go smoothly. Fair price, good communication and friendly service. All pluses that will make me a return customer. Bob and his staff in the service department are also top notch and I trust them to take care of all my vehicles as if they were their own. I give this dealership and A+ and recommend them highly to anyone looking for a Ford vehicle.

    Does recommend this dealer
    Shopped for a new car
    Came in for service or repair
    Did make a purchase
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  • KAREN K

    I HAVE ALL MY SERVICE WORK DONE HERE. I BUY ALL MY VEHICLES FROM CHUCK FORD


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    I HAVE ALL MY SERVICE WORK DONE HERE. I BUY ALL MY VEHICLES FROM CHUCK FORD

    Does recommend this dealer
    Shopped for a new car
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Buick Rendevous

    Very nice small town Dealer. The vehicle I was interested in was better than I thought it might be and has probably sold but it had a noise that I...


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    Very nice small town Dealer. The vehicle I was interested in was better than I thought it might be and has probably sold but it had a noise that I could not identify and first impressions of cars weigh greatly on my purchase decisions.

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • great delership

    Want a place where they know cars/trucks, super friendly service, and know the vehicles they have on the lot. This is the place to go. Vehicles ar...


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    Want a place where they know cars/trucks, super friendly service, and know the vehicles they have on the lot. This is the place to go. Vehicles are priced reasonably,and you get a honest opinion when asking questions. I wont buy anywhere else. ther service department is outstanding. They keep you involed in EVERy step of the repairs, and if they can't fix it, they tell you so, and give you names of where else to go.

    Does recommend this dealer
    Shopped for a used car
    Came in for service or repair
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • Fair, Accommodating and Friendly

    We purchased a Toyota Sienna for our daughter and family that was traded in by another customer. Mark and Jeff treated us courteously and were abo...


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    We purchased a Toyota Sienna for our daughter and family that was traded in by another customer. Mark and Jeff treated us courteously and were aboveboard at all times. They provided us with contact information for the previous owners so we could find out more about the car's history. The owners spoke highly of the dealership and were candid about the van. Mark had the Toyota dealer evaluate the car for a suspected problem at dealer cost. He also brought the car to us to test drive and later discovered and delivered another set of keys to our home. The price was extremely fair for the quality and features. The four stars is because the dealer facilities are a bit cramped and old. It was a handshake deal completed to our satisfaction.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • Best in the Midwest!

    I have purchased several vehicles over the years from this dealership, and am about to purchase one again. The staff at West Branch Ford couldn't ...


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    I have purchased several vehicles over the years from this dealership, and am about to purchase one again. The staff at West Branch Ford couldn't be more friendly and accommodating. From the initial purchase of the vehicle, to service and/or any repairs, they have never failed me. Friendly, professional, and always there to serve the customer. I look forward to buying my next vehicle from them.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    2 people out of 3 found this review helpful. Did you?

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