Yark Chrysler Dodge Jeep Ram

Reviews

Average Ratings

4.7
447 lifetime reviews. Includes reviews of Yark Chrysler Dodge Jeep Ram from DealerRater.com
  • Joy to work with

    We recently purchased a 2012 Grand Cherokee (Overland package) from Yark. Our salesman Tom Duff was extremely helpful and most importantly patient...

    Dealer Response

    Thank you for your kind words regarding your experience with us! We appreciate your patronage with our dealership and look forward to serving you...


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    We recently purchased a 2012 Grand Cherokee (Overland package) from Yark. Our salesman Tom Duff was extremely helpful and most importantly patient as this new Jeep was for my wife - her last new car purchase was in 1999! The entire Yark staff was friendly - but my kudos goes to Tom Duff. Tom Duff was never pushy or critical during the entire process. We drove several different Grand Cherokees before deciding on the exact model and options that we wanted. Tom stayed well after hours to show us all the features of our new Grand Cherokee. Thank you Tom!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thank you for your kind words regarding your experience with us! We appreciate your patronage with our dealership and look forward to serving you in the future! We hope you absolutely LOVE your new Jeep!


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  • New Van Owner

    Jeremy Bonnough is an AMAZING sales rep. He was very knowledgeable and didn't harass us. He provided EXCELLENT customer service. The only part I...

    Dealer Response

    Thank you for your review and leaving us your feedback! We appreciate your business and hope to serve you again in the future!


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    Jeremy Bonnough is an AMAZING sales rep. He was very knowledgeable and didn't harass us. He provided EXCELLENT customer service. The only part I didn't care for was the service while signing my paperwork with the finance rep. I had outside financing and I did not need to hear his sales pitch on extra coverage.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your review and leaving us your feedback! We appreciate your business and hope to serve you again in the future!


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  • Purchasing a Jeep for up North

    Jerry, the salesman, took a ton of time to show us all the different Jeeps they had, new and used, allowed us to test drive them to see what we li...

    Dealer Response

    Hi Gene! Thank you so much for taking the time to share this wonderful with us! We truly appreciate your patronage and look forward to serving you...


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    Jerry, the salesman, took a ton of time to show us all the different Jeeps they had, new and used, allowed us to test drive them to see what we liked most and was never pushy about making a sale. Myself and my wife enjoyed the experience and she loves her new Jeep. Can't say enough about everyone we came in contact there being courteous and helpful, especially Jerry

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Gene! Thank you so much for taking the time to share this wonderful with us! We truly appreciate your patronage and look forward to serving you again in the future! Please let us know if there is anything more we can help you with!


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  • Yark is in fact " just what I'm looking for "

    After 3 leases with Yark I can honestly say they have gone above and beyond to get me in the car I want at an affordable price each time. I have...

    Dealer Response

    Wow, what a great experience! We truly appreciate your continued patronage and support of our dealership! Thank you for giving us the opportunity ...


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    After 3 leases with Yark I can honestly say they have gone above and beyond to get me in the car I want at an affordable price each time. I have leased vehicles from other dealerships in the area ,in the past , and they did not provide half of the service I have experienced with Yark. Today , I turned in my lease 7 months early , due to mileage , and I left the dealership with a new car ,money in my pocket , and a smile on my face. Needless to say, I am a HAPPY CAMPER !

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Wow, what a great experience! We truly appreciate your continued patronage and support of our dealership! Thank you for giving us the opportunity to serve you over the years! We look forward to serving you again in the future!


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  • Mr. cole

    Great service nice facilities worth the drive great price

    Dealer Response

    Thank you for your review and rating your experience 5 stars!


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    Great service nice facilities worth the drive great price

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your review and rating your experience 5 stars!


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  • Good experience

    The sales person David it was a pleasure to work with him.

    Dealer Response

    Thank you for your review and letting us know your experience with David! We appreciate your business and look forward to serving you again in the...


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    The sales person David it was a pleasure to work with him.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your review and letting us know your experience with David! We appreciate your business and look forward to serving you again in the future!


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  • Factory Recall
    September 5, 2017

    Got a recall notice for our car, and called Yark at the instruction of the manufacturer. Yark said they did not have the parts on hand but will ca...

    Yark Chrysler Jeep Dodge Ram

    We apologize for your experience and any miscommunication that has happened regarding your recall. All necessary steps have been made to ensure th...


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    Got a recall notice for our car, and called Yark at the instruction of the manufacturer. Yark said they did not have the parts on hand but will call to make an appointment once the parts came in. A few days later, got the call to come in on September 1 at 8am. Got there early and watched Angela go through diagnostics on the car, then was led to the waiting room. 40 minutes later, I am informed that nobody ever ordered the parts and that they will have to be ordered. Asked Angela if I could speak with a manager and she said that the manager will tell me the same thing. Still no resolution, other than being asked by email to provide a review. Well, here it is. You have earned it.

    Does not recommend this dealer
    Came in for service or repair
    Yark Chrysler Jeep Dodge Ram

    We apologize for your experience and any miscommunication that has happened regarding your recall. All necessary steps have been made to ensure this doesn't happen again in the future.


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  • Factory Recall

    Got a recall notice for our car, and called Yark at the instruction of the manufacturer. Yark said they did not have the parts on hand but will ca...

    Dealer Response

    We apologize for your experience and any miscommunication that has happened. With some recalls the vehicle does need to be diagnosed and inspected...


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    Got a recall notice for our car, and called Yark at the instruction of the manufacturer. Yark said they did not have the parts on hand but will call to make an appointment once the parts came in. A few days later, got the call to come in on September 1 at 8am. Got there early and watched Angela go through diagnostics on the car, then was led to the waiting room. 40 minutes later, I am informed that nobody ever ordered the parts and that they will have to be ordered. Asked Angela if I could speak with a manager and she said that the manager will tell me the same thing. Still no resolution, other than being asked by email to provide a review. Well, here it is. You have earned it.

    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    We apologize for your experience and any miscommunication that has happened. With some recalls the vehicle does need to be diagnosed and inspected before any parts are ordered. Your review has been forwarded to management to ensure this does not happen again.


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  • Best Salesman I've Encountered

    Got me the vehicle I wanted without hesitation and in a timely manner! If you're looking for a car Brian Alexander is your man!

    Dealer Response

    Thank you, Shay! We appreciate your business and hope you enjoy your new vehicle!


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    Got me the vehicle I wanted without hesitation and in a timely manner! If you're looking for a car Brian Alexander is your man!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you, Shay! We appreciate your business and hope you enjoy your new vehicle!


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  • 2017 Dodge Ram

    Thanks Dave for all your help. As I mentioned I'm not a huge car shopper and I feel this was a quick purchase, so I do appreciate that. And I'd al...

    Dealer Response

    Thank you for your business and we look forward to serving you again in the future!


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    Thanks Dave for all your help. As I mentioned I'm not a huge car shopper and I feel this was a quick purchase, so I do appreciate that. And I'd also like to thank you Dave for my Mountain Dew

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your business and we look forward to serving you again in the future!


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