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Yark Subaru

(736 reviews)
Visit Yark Subaru
Sales hours: 9:00am to 5:00pm
Service hours: 7:30am to 3:30pm
View all hours
Sales Service
Monday 9:00am–8:00pm 8:00am–5:00pm
Tuesday 9:00am–6:00pm 8:00am–5:00pm
Wednesday 9:00am–6:00pm 8:00am–5:00pm
Thursday 9:00am–8:00pm 8:00am–5:00pm
Friday 9:00am–6:00pm 8:00am–5:00pm
Saturday 9:00am–5:00pm 7:30am–3:30pm
Sunday Closed Closed
2021 consumer dealer award
View 1 awards
2021 consumer dealer award
New (419) 556-2068 (419) 556-2068
Used (419) 556-2078 (419) 556-2078
Service (419) 556-2056 (419) 556-2056

Reviews

(736 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Yark Subaru from DealerRater.

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I went in for an oil change on an early Saturday morning...

I went in for an oil change on an early Saturday morning and they fit me right in. I was told it would be over an hour but it only took 35 minutes!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

That's great! Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

These guys are great!!! Quick, efficient, and courteous....

These guys are great!!! Quick, efficient, and courteous. Whether I drive in or make an appointment it works out well for me. And it helps that the waiting room is nice and clean

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

Service was provided on time and in a speedy manner....

Service was provided on time and in a speedy manner. Much appreciated by myself. Work was completed on time and in a professional manner which is all one could ask fit.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

I have noticed a definite decline in this service center...

I have noticed a definite decline in this service center over past 10 years. They are not as helpful and friendly and prices are way too high. I try to have oil changes and maintenance done by Subaru dealer but will probably change that.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair 3.0
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Please understand that we do try to serve our customers the best we can and sincerely apologize for your experience. Our goal is 100% customer satisfaction, 100% of the time and regret that this was not demonstrated to you. Our service manager would love the chance to speak more to you about this; unfortunately, we are unable to find anything under this username. When you have a moment, please contact Steve at 419-842-7869. We look forward to hearing from you and working towards a resolution.

Tyler was very professional and nice. I didn't wait...

Tyler was very professional and nice. I didn't wait long. The social distancing was enforced in waiting room. I will be back for future service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

I have purchased the last the last three cars from Yark....

I have purchased the last the last three cars from Yark. Always satisfied with the quality and service. I have recommended Yark to many of my friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review and sharing your experience with us! We appreciate your continued business and look forward to serving you again in the future!

Had a great experience the salesman I had an appointment...

Had a great experience the salesman I had an appointment with was tied up with late customers and referred me to another salesman who was awesome thank you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

I loved the way how they welcomed me and the quality...

I loved the way how they welcomed me and the quality customer service, the dealership was very organized, clean, I do recommend this dealership I love my SUBARU

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

Bought this car over an internet search and they made it...

Bought this car over an internet search and they made it as easy as possible. Gave me straight up answers and made it completely clear on any costs. We paid cash for the car and they made me feel very at ease during the process once we picked the car up. Jennifer did an amazing job on explaining the car even though I was 4 hours away. Brett in Finance handled the paperwork like a true Pro

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

Mark is a true sales professional. Knows the product and...

Mark is a true sales professional. Knows the product and takes the time to answer all questions in an understandable way.Takes the time to be sure the customer has a good understanding of all the vehicle technology options and is not a high pressure salesman

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!