Reviews
Everyone was very helpful and made the process easy.
Everyone was very helpful and made the process easy. My 4th truck from them and will get my next one from them. Great job Ken Ganley.
Everyone was very helpful and made the process easy.
Everyone was very helpful and made the process easy. My 4th truck from them and will get my next one from them. Great job Ken Ganley.
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- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Gerald, thank you so much for choosing us again for the 4th time! We truly appreciate your loyalty and are thrilled to have made your truck-buying process easy. We can't wait to help you with your next purchase, too. Thank you for the great review, Ken Ganley!
I went in to look at a new truck that towed better than
I went in to look at a new truck that towed better than my 1/2 ton. Calder was my salesman and man he was fantastic. I got there late so had to run. Much to my suprise he understood my timeline, was not pushy, on top of that I was happy with my trade in value and more happy with the numbers. I came back in the next day to sign papers thinking it would be the usual 2 hour ordeal. In, signed, done deal in under 30 minutes. If you value your time, give these guys a shot. Every single person was polite, helpful and wanted me to be happy. Again. 5 stars!
I went in to look at a new truck that towed better than
I went in to look at a new truck that towed better than my 1/2 ton. Calder was my salesman and man he was fantastic. I got there late so had to run. Much to my suprise he understood my timeline, was not pushy, on top of that I was happy with my trade in value and more happy with the numbers. I came back in the next day to sign papers thinking it would be the usual 2 hour ordeal. In, signed, done deal in under 30 minutes. If you value your time, give these guys a shot. Every single person was polite, helpful and wanted me to be happy. Again. 5 stars!
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- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Jason, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Chrysler Dodge Jeep Ram Mentor. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Interesting Saturday I had.
Interesting Saturday I had. I was just wondering how new truck prices would be. I was ending a current lease and looking at options. I wasn?t really pressured into buying necessarily, yet I felt like I couldn?t leave either. They took my keys to appraise my current truck, but then disappeared for 15-45 minutes at a time. This happened for a few hours. The young salesman was nice, respectful and not pushy. But his manager didn?t like my answer of no so he decided to talk to me. His name was Kenny. He finally gave me a number to sign paperwork. But my God it was a long weird day
Interesting Saturday I had.
Interesting Saturday I had. I was just wondering how new truck prices would be. I was ending a current lease and looking at options. I wasn?t really pressured into buying necessarily, yet I felt like I couldn?t leave either. They took my keys to appraise my current truck, but then disappeared for 15-45 minutes at a time. This happened for a few hours. The young salesman was nice, respectful and not pushy. But his manager didn?t like my answer of no so he decided to talk to me. His name was Kenny. He finally gave me a number to sign paperwork. But my God it was a long weird day
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- 4.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Ronald, thank you for your feedback. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our team will be reaching out to you in the very near future. Thank you again for your feedback. It helps us to get even better.
Nicest people to deal with quality work.
Nicest people to deal with quality work.Great sales manager. I would buy cars there all the time.Nobody else compares to ganley i shop other car dealerships, nobody compares.
Nicest people to deal with quality work.
Nicest people to deal with quality work.Great sales manager. I would buy cars there all the time.Nobody else compares to ganley i shop other car dealerships, nobody compares.
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- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello Duaine, thank you for your kind words! We pride ourselves on providing top-notch customer service and high-quality work. Our sales manager is truly the best in the business. We would be honored to have you as a loyal customer at our dealership. Thank you for choosing us over other dealerships.
Initially had an issue on the vehicle, but after
Initially had an issue on the vehicle, but after contacting the dealership, and learning that the salesperson was no longer at the dealership, which is why I was not getting a response from him, the dealership is taking steps to correct any of the issues that we may have had upon delivery, so once things got in the correct channels so it could be resolved they are working on it. Glad that it got to the correct person and they are taking care of it, they wanted to make sure we were happy with the pickup at the end of the day and we appreciate that.
Initially had an issue on the vehicle, but after
Initially had an issue on the vehicle, but after contacting the dealership, and learning that the salesperson was no longer at the dealership, which is why I was not getting a response from him, the dealership is taking steps to correct any of the issues that we may have had upon delivery, so once things got in the correct channels so it could be resolved they are working on it. Glad that it got to the correct person and they are taking care of it, they wanted to make sure we were happy with the pickup at the end of the day and we appreciate that.
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- 5.0
- Does recommend this dealer
- Shopped for a used car
Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
Todd was knowledgeable and answered all my questions
Todd was knowledgeable and answered all my questions during the purchase process. He was able to acquire the vehicle I was interested in from another Ganley location and facilitate the sale at the Mentor CDJR dealership. The vehicle was washed, detailed and filled with gas. He also made the finance process quick and painless. I would recommend him any day. Todd is a true asset to the Ganley team. Thank you again.
Todd was knowledgeable and answered all my questions
Todd was knowledgeable and answered all my questions during the purchase process. He was able to acquire the vehicle I was interested in from another Ganley location and facilitate the sale at the Mentor CDJR dealership. The vehicle was washed, detailed and filled with gas. He also made the finance process quick and painless. I would recommend him any day. Todd is a true asset to the Ganley team. Thank you again.
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- 4.0
- Does recommend this dealer
- Shopped for a used car
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Chrysler Dodge Jeep Ram Mentor! If you have any further questions, please don't hesitate to reach out!
The quality of service was very high, you need 25 words
The quality of service was very high, you need 25 words for a review? That?s pretty low. If this doesn?t go through then you suck.
The quality of service was very high, you need 25 words
The quality of service was very high, you need 25 words for a review? That?s pretty low. If this doesn?t go through then you suck.
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- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi David, thank you for your feedback. We are sorry that your experience at Ken Ganley Chrysler Dodge Jeep Ram Mentor did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.
Excellent as usual .
Excellent as usual . I scheduled the oil change and tire rotation. They took care of it right away and even had the truck washed. I will return again for any repairs.
Excellent as usual .
Excellent as usual . I scheduled the oil change and tire rotation. They took care of it right away and even had the truck washed. I will return again for any repairs.
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- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Norman, thank you for the kind review! We're thrilled to hear that your recent visit with us for an oil change and tire rotation was excellent. We always strive to provide efficient and thorough service, and we're glad we could also wash your truck. We look forward to seeing you again for any future repairs.
I always bring my cars to the dealership to get serviced.
I always bring my cars to the dealership to get serviced. They do good work.I appreciate it.Thank you.Pamela Roberts. Have a good day.
I always bring my cars to the dealership to get serviced.
I always bring my cars to the dealership to get serviced. They do good work.I appreciate it.Thank you.Pamela Roberts. Have a good day.
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- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Pamela, thank you so much for your positive comments about Ken Ganley Chrysler Dodge Jeep Ram Mentor! We are always more than happy to assist you if anything else comes up. Take care!
Good quality dealership.
Good quality dealership. Loved the professional of everyone who helped me out. Definitely would recommend this to a friend or coworker. Also didn?t pressure me into anything
Good quality dealership.
Good quality dealership. Loved the professional of everyone who helped me out. Definitely would recommend this to a friend or coworker. Also didn?t pressure me into anything
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Mike, we really appreciate your positive review! Please let us know if there is anything else we can do for you; we are more than happy to help!