I recently had my 2019 jeep in for repairs for a collision with a deer. I realize it takes time to fix everything, but under the circumstances I am very... dissatisfied with their service!!!!!! It has been over 2 months so far and a $18,000 bill to my insurance company and is still not right. So after picking up my car last week with all the radiator lines being busted in the wreck, oil, radiator and transmission lines included they couldn't even change the oil(which I'm sure should have been). After being home for ten minutes with the car I received a call from them saying they had forgotten to do an alignment, so once again I had to drop it back off to get more work done. So once again they call saying its all done and ready to go(great news right? Wrong). I take it home and pull into the garage only to find smoke rolling from under the hood!!!!!! Come on now!!! I think maybe they just got some grease on the pipes or something simple and it will burn off. Wrong once again!!! Four days until they have time to fix it when I think it should have been a priority since I have been waiting since the beginning of November and the amount of money they have made off my insurance company. I doubt there is enough competence or maybe its just hurry hurry hurry to get to the next dollar sign vehicle and make their schedules and inconvenience unimportant. I for one will never take any of my vehicles to this place ever again under any circumstance!!!!!
I went in to have my car winterized. The service department di a nice job.
I would recommend this dealership to another dealership just so they can see what great customer service actually is! It doesn't get any easier than right... here, when it comes to buying any vehicle, new or used. The salesman, GREG BAKER, couldn't make you feel more at home. Nice, honest and will not pressure you into something you do not want. So if you are in the market to purchase a vehicle, I highly recommend Lochmandy Motors and "The Deal Maker" Greg Baker!
Matt Beckett was my salesman and he was awesome to do business with
I did not buy a car from this dealership however I appreciate Matt Beckett going the extra mile looking for a vehicle for me that I was looking for, sadly... I could not purchase it, but I am definitely going to this dealership first for my next vehicle. I am recommending this dealership to anyone I know who will be purchasing or browsing for a vehicle.
not professional like i though they would be they were rude
Just bought a used mariner. We were just "looking" to buy a different car but when we saw and drove the mariner we were sold. The staff were very friendly... and helpful, they didn't push us to buy a car, they just gave us alot of information. Had several people tell us to go here to look for a car/truck that they will treat you right. Got a great deal on the car.