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Brondes Ford Toledo

(906 reviews)
Sales hours: 9:00am to 4:00pm
Service hours: 9:00am to 4:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–7:00pm
Tuesday 9:00am–6:00pm 7:30am–6:00pm
Wednesday 9:00am–6:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–7:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–4:00pm 9:00am–4:00pm
Sunday Closed Closed
New (567) 290-2598 (567) 290-2598
Used (567) 290-2581 (567) 290-2581
Service (567) 290-2586 (567) 290-2586

Reviews

(906 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Brondes Ford Toledo from DealerRater.

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2017 Ford Escape

Dan Kurek was the sales person and did a good job, no pressure, he left it all up to me for my decision.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Mr. Pasko I sincerely Thank you and much appreciate your choosing Brondes Ford to purchase you new 2017 Ford Escape. Contact me anytime at 419-471-2943 Thank you again Dan Kurek Brondes Ford Toledo

Detailed !

Excellent care! Good customer service! Kept me informed and the dealership looks great ! Quick Lane did a great job ! They even wash my Truck ! Thank You !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Vehicle service

The service was very professional. Kevin did a great job and answered all my questions as needed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Dear Mike, from all of us at Brondes Ford we Thank You Very Much for the Great Review. We look forward to assisting you again in the future if and when you need us.

Family friendly

I'm just happy with all my experience with brondes. I've never had a bad experience with them. This is why I will stay loyal to them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

My experience with Secor Rd. service department

I was very pleased with the entire experience. The waiting area was very nice, bright, clean. The staff (Tim) that I dealt with was very professional, friendly, helpful. I was in and out in less than 1 hour which is how long I was told it would take. The Secor Rd. store is less than 1 mile from my office so it worked out very well for me. Thank you for making the experience painless and easy to take. I will definitely be coming back. Terri Edwards

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Dear Terry, from all of us at Brondes Ford we Thank You Very Much for the Great Review. We look forward to assisting you again in the future if and when you need us.

wonderful

I had a wonderful experience. I have shopped at Brondes Ford for many years and will continue. Their sales staff are very friendly and willing to be very patient with you while you decide on the right vehicle for you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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New Car

Completely Satisfied Exceptional Service from Jeff Barnes and entire Team

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Mr. Lain, Thank for making Brondes Ford Toledo your choice to once again make your purchase. We deeply appreciate your continued business and look forward to assisting you again in the future. Enjoy your new Ford Escape and we will see you for your first oil change. Thank you again from Jeff Barnes and all of us at Brondes Ford Toledo

Amazing Place for Top Service

I was heading to Sault Ste. Marie when my 2015 F150 pulling my trailer lost power and began to vibrate at low end speed. I noticed the check engine light was blinking and by the grace of God I took the first exit which led us to Brondes Ford dealer ship. I can't begin to tell you the thoughts that ran thru my mind as we looked for the dealership. Surely they can't fix this and I'll have to sleep in my camper or maybe rent a vehicle that can pull my 9209 pound beast or call your friends your not going to make it. Anyway we walked up to the service desk where Jason Krajcar asked us how he could help us. I described the problem and he asked us to unhook the camper in the lot and bring the truck around so his service person could look at it. We did that Jason also recommended a restaurant across the street that was just what two concerned ppl needed. He took our phone number and we crossed the street. After we had finished lunch we returned to the fantastic news that they had found the problem it was the # 4 wire that shorted out and they had the part in stock and the truck would be ready in 10 minutes. I had been wanting to rotate my tires so I asked if he could take care of that and he picked up his phone and requested tire rotation. In another 15 minutes the truck was ready to roll. I can not tell you enough how surprised I was as well as astonished at the level of service friendliness and true concern displayed by Jason. I live in Sunbury Ohio I was a good three hours from home but I can tell you this when I need a new truck because of the way Jason took care of us I will travel to Toledo to Brondes to make that purchase 😊 I guess you could say I'm one happy customer 😊

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Ford Edge

The service was excellent. They told me how long it would do my oil change and they were right on time. Also, they promptly scheduled me for additional work that needs to be done on my Ford Edge.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Dear Lynn, Thank for making Brondes Ford Toledo your choice to Service your Vehicle. We deeply appreciate your continued business and look forward to assisting you again in the future. Thank you again from all of us at Brondes Ford Toledo

Repair of LH F. Fender and LH f. Door

This repair was done to LH F. Fender and LH Drivers door. The Sheetmetal is very good and the paint is vey good. The paint is Tuxedo Black and is a difficult mettalic to match. I am happy with this repair.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Mr. Slaughter, from all of us at Brondes Ford we Thank You Very Much for the Great Review. We look forward to assisting you again in the future if and when you need us.