Reviews

Average Ratings

4.3
346 lifetime reviews. Includes reviews of Ron Westphal Chevrolet from DealerRater.com
  • Danny Cardinal
    May 30, 2017

    Danny Cardinal is an awesome personable guy and got my wife and I an awesome deal on a 2014 Chevy Equinox after a recent total on my 08 Malibu. Ea...

    Ron Westphal Chevrolet

    Thank you so much for sharing your car shopping experience with us, Jacob. Congratulations on your 2014 Chevy Equinox! Danny is a fantastic salesm...


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    Danny Cardinal is an awesome personable guy and got my wife and I an awesome deal on a 2014 Chevy Equinox after a recent total on my 08 Malibu. Easy to work with explained everything great helped get everything setup and working. Great guy.

    Does recommend this dealer
    Ron Westphal Chevrolet

    Thank you so much for sharing your car shopping experience with us, Jacob. Congratulations on your 2014 Chevy Equinox! Danny is a fantastic salesman and we're thankful for everything he brings to our team. We are grateful for your business and we would love to work with you again. Take care and happy driving! Best regards, Bill Houlis, General Manager - (630) 898-9630


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  • Recent Cruze purchase
    January 31, 2017

    I can't stay enough good things about how Danny Cardinal helped set me up with a vehicle that met my needs and financial situation. I was very wa...

    Ron Westphal Chevrolet

    On behalf of our dealership, I sincerely thank you for taking the time to write such kind words about our sales team. Danny is wholly devoted to t...


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    I can't stay enough good things about how Danny Cardinal helped set me up with a vehicle that met my needs and financial situation. I was very wary coming in after several bad experiences with other dealers, but was pleasantly surprised as Danny put me at ease, was honest and worked with me. He was also helpful on a couple of post-sale matters, responding quickly and helping resolve a problem. When I'm in the market for another car in a couple of years, he'll be my first call.

    Does recommend this dealer
    Ron Westphal Chevrolet

    On behalf of our dealership, I sincerely thank you for taking the time to write such kind words about our sales team. Danny is wholly devoted to the success of our guests experiences and we are both lucky and proud to have him on our team. Congratulations on your new purchase! If you have any questions or concerns, please do not hesitate to come see us. Warm regards, Bill Houlis, General Manager - (630) 898-9630


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  • Chevy

    Truck they had did not mach the description listed on cars.com


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    Truck they had did not mach the description listed on cars.com

    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 1 found this review helpful. Did you?

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  • Horrible service and unprofessional
    December 19, 2016

    To first start off when I first arrived it didn't seem to bad of a place until I went into dealing with the finance managers and sales man. After ...

    Evo man

    No thanks took my business elsewhere and have no reason to ever go back to Westphal nor recommend anyone there but thanks anyway


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    To first start off when I first arrived it didn't seem to bad of a place until I went into dealing with the finance managers and sales man. After looking at some trucks that I had seen on their website I was decided on a truck that I liked and everything was good to go but then when we had an agreement on a price of the truck and all the paper applications were being processed ,they backed out and told me it wasn't possible to sell it to me when they had offered me that price. we had the agreement paper stating all the pricing etc. so after raising the price on the truck then they decide to tell me a set amount of what my payment would be here comes the finance manager changing things around again saying that they had processed me for the wrong truck. Now how many times can u mess up my application when we agreed on one vehicle . After all this time wasted I decided to walk out and never again will I shop here I was decided on purchasing the vehicle but after so many run arounds and lies never again stay away from here

    Does not recommend this dealer
    Evo man

    No thanks took my business elsewhere and have no reason to ever go back to Westphal nor recommend anyone there but thanks anyway


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  • Good dealership
    December 14, 2016

    Great experience with my salesman Brian. He took the time to show me the vehicle and all the features. I was at the dealership for about 2.5 hrs.

    Ron Westphal Chevrolet

    We appreciate you taking the time to leave us a great review! We are pleased to hear Brian did a great job in assisting you in your purchase. If t...


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    Great experience with my salesman Brian. He took the time to show me the vehicle and all the features. I was at the dealership for about 2.5 hrs.

    Does recommend this dealer
    Ron Westphal Chevrolet

    We appreciate you taking the time to leave us a great review! We are pleased to hear Brian did a great job in assisting you in your purchase. If there is anything else we can do for you please don't hesitate to give us a call! Best regards, Bill Houlis, General Manager - (630) 898-9630


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  • Great service and a caring team
    November 12, 2016

    After a bad experience at a different dealership, I went to Ron Westphal and was immediately assisted and treated like a human being. I already k...

    Ron Westphal Chevrolet

    Ron Westphal Chevrolet thanks you for taking the time to submit this amazing feedback. Our team works hard at maintaining top notch customer servi...


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    After a bad experience at a different dealership, I went to Ron Westphal and was immediately assisted and treated like a human being. I already knew what car I wanted and the service team of Mike and Shaun were great. I knew exactly what I wanted with my new car and I had to stay on budget, Mike Wiley worked with me to get me the car I wanted within my budget. When my car came in, Mike made sure that my initial system settings and services were activated and that I knew how to use them properly along with a lot of other groovy features that the car has. I love my car, and I really appreciate the efforts that were made by Mike to make sure that I got what I wanted. Ron Westphal was recommended to me and I recommend them to you. Throughout the entire process I met a lot of the staff and they were all very nice and helpful. Great team.

    Does recommend this dealer
    Ron Westphal Chevrolet

    Ron Westphal Chevrolet thanks you for taking the time to submit this amazing feedback. Our team works hard at maintaining top notch customer service and they will be ecstatic to hear you left our store satisfied. We are very appreciative of your Five-Star Review and recommendation! I'll be certain to share your compliments with Mike and the rest of the staff. We look very forward to seeing you again in the future. Enjoy your new car! Best regards, Bill Houlis, General Manager - (630) 898-9630


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  • Poor salesmanship
    October 21, 2016

    Our salesman Danny while initially helpful. Became belligerent when we tried to determine what the asking price was without buying. After repeated...


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    Our salesman Danny while initially helpful. Became belligerent when we tried to determine what the asking price was without buying. After repeatedly asking for a price he reluctantly gave us a price. We ended up buying from Chevrolet of Naperville.

    Does not recommend this dealer

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  • Service Department for Chevrolet Oswego road 1425.

    I love coming to this location on getting my car checked and im always happy with there service you guys have .their service makes me feel comfort...


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    I love coming to this location on getting my car checked and im always happy with there service you guys have .their service makes me feel comfortable here. Michael jake and shaun is one of the most helpful person i ever had the showed wats wrong with my car that help me out so much i want to say you guy are amazing with customers survice ill be coming to this location more and More for ron westphal Chevrolet on 1425 west ogden ave in Oswego n aurora thank you .

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 5 stars isn't enough
    August 6, 2016

    Shawn was super nice and helpful, didn't gave me the run down on the car I was super interested in, but we also explored other options; however h...

    Ron Westphal Chevrolet

    First and foremost, thank you for stopping by to leave this incredible review, Albert. Our staff prides itself on providing efficient and friendly...


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    Shawn was super nice and helpful, didn't gave me the run down on the car I was super interested in, but we also explored other options; however he wasn't pushy about it whatsoever, which I greatly appreciated! I'm the end I got the car I loved and Sahwn took care of me the whole time, and explained each step of the process as we went along, I'll definitely be going back to him in the future and have been telling everyone I know about the awesome, super professional, and every personable service I got

    Does recommend this dealer
    Ron Westphal Chevrolet

    First and foremost, thank you for stopping by to leave this incredible review, Albert. Our staff prides itself on providing efficient and friendly service to every customer that comes to our dealership. I'm happy to see that your visit reflects these values and that Shaun assisted you in such a detailed and customized manner. Give us a call if you have any further questions! Warm regards, Bill Houlis, General Manager - (630) 898-9630


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  • Richard was a great salesman!
    June 23, 2016

    Richard Graham was a great salesman. He was very friendly, knowledgable and very helpful with the purchase of a truck. Don was also very friendly...

    Ron Westphal Chevrolet

    We appreciate you taking time to leave us a great review! We are pleased to hear Richard and Don did a great job in assisting you in your purchase...


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    Richard Graham was a great salesman. He was very friendly, knowledgable and very helpful with the purchase of a truck. Don was also very friendly and had a good sense of humor which took some of the stress off of purchasing a newer truck. Would recommend dealing with either or both of these gentlemen when purchasing a vehicle.

    Does recommend this dealer
    Ron Westphal Chevrolet

    We appreciate you taking time to leave us a great review! We are pleased to hear Richard and Don did a great job in assisting you in your purchase. If there is anything else we can do for you please don't hesitate to give us a call! Thanks for your recommendations. Bill Houlis, General Manager - (630) 898-9630


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