[{"id":278047,"personPtyId":38523654,"firstName":"Jimmie","lastName":"Bletsch","titleText":"Sales Manager","emailTxt":"jbletsch@columbiaford.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":6,"combinedEmpReviewCnt":221,"imageUrl":"https://cdn-user.dealerrater.com/images/84a03a47c397.jpg","drDealerId":3447,"dealerEmpStartDtUtc":"1433116800","industryStartDtUtc":"959817600","certifiedEmployee":true,"deptDscrp":"Management"},{"id":348637,"personPtyId":38523970,"firstName":"Timothy","lastName":"Bassett","titleText":"Sales Consultant","emailTxt":"tbassett@columbiaford.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":3,"combinedEmpReviewCnt":63,"imageUrl":"https://cdn-user.dealerrater.com/images/458f23a63edd.jpg","drDealerId":3447,"certifiedEmployee":true,"deptDscrp":"Sales"},{"id":45336,"personPtyId":38693676,"firstName":"Tony","lastName":"Mauro","titleText":"Sales Consultant","shortBioText":"Tony grew up in Columbia. He has 20 years experience in auto sales with 16 years at Columbia Ford. Tony is Master Certified in Commercial Trucks and is able to help in all your commercial needs.","emailTxt":"tmauro@columbiaford.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":3,"combinedEmpReviewCnt":93,"imageUrl":"https://cdn-user.dealerrater.com/images/8f7940a5157c.jpg","drDealerId":3447,"dealerEmpStartDtUtc":"1017619200","industryStartDtUtc":"865123200","certifiedEmployee":true,"deptDscrp":"Sales"},{"id":45328,"personPtyId":38509439,"firstName":"Jake","lastName":"Gurzler","titleText":"Business Manager","shortBioText":"","emailTxt":"jgurzler@columbiaford.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":7,"combinedEmpReviewCnt":368,"imageUrl":"https://cdn-user.dealerrater.com/images/f61f85fbe594.jpg","drDealerId":3447,"dealerEmpStartDtUtc":"1221207840","industryStartDtUtc":"1221207908","certifiedEmployee":false,"deptDscrp":"Management"},{"id":266993,"firstName":"Eric","lastName":"Gates","titleText":"General Manager","shortBioText":"As a 2007 Alumni of The University of Connecticut where he played rugby, he lived in Mansfield Center for 2 years. Eric now owns a home in New London. He is an avid athlete and sports fan. Eric is a hometown fan of the New England Patriots, Boston Celtics and Boston Red Sox, and he will certainly let you know about it. He has a dog named Champ and he puts all of his spare time into him. Eric has been around the business for his entire life, and he has been playing with cars since he could touch the pedals. He has been certified in 6 different car manufacturers, so he certainly knows his stuff. Come in and meet him, he will always go above and beyond, no matter who you are!","emailTxt":"egates@gatesgmcnissan.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":6,"combinedEmpReviewCnt":282,"imageUrl":"https://cdn-user.dealerrater.com/images/5bd5d70b6e98.jpg","drDealerId":3447,"certifiedEmployee":false,"deptDscrp":"Management"},{"id":45329,"personPtyId":38553207,"firstName":"John","lastName":"Senick","titleText":"Sales Consultant","shortBioText":"John lives in Brooklyn, CT. He has 37 years experience in the automotive business, with 25 years at Columbia Ford. He is Master Certified in Sales and is a member of Legend Leaders Club, and a member of the Professional Sales Association. John is also the proud father of two sons, Kyle, recent Uconn Graduate and Matthew a Senior at Worcester College.","emailTxt":"jsenick@columbiaford.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":4,"combinedEmpReviewCnt":143,"imageUrl":"https://cdn-user.dealerrater.com/images/190f7dc7942f.jpg","drDealerId":3447,"dealerEmpStartDtUtc":"694224000","industryStartDtUtc":"347155200","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":317476,"personPtyId":38518883,"firstName":"Andy","lastName":"Caldwell","titleText":"Sales Consultant","shortBioText":"","emailTxt":"acaldwell@columbiaford.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":73,"imageUrl":"https://cdn-user.dealerrater.com/images/0fe57e96c653.jpg","drDealerId":3447,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":338763,"personPtyId":38525519,"firstName":"Edward","lastName":"Carpenter","titleText":"Sales Consultant","emailTxt":"ecarpenter@columbiaford.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":70,"imageUrl":"https://cdn-user.dealerrater.com/images/2b6043855eb8.jpg","drDealerId":3447,"dealerEmpStartDtUtc":"1251763200","industryStartDtUtc":"1251763200","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":306781,"firstName":"Joe","lastName":"Brochu","titleText":"Parts Manager","emailTxt":"jbrochu@columbiaford.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":23,"imageUrl":"https://cdn-user.dealerrater.com/images/9b3d8f4b91ee.jpg","drDealerId":3447,"certifiedEmployee":false,"deptDscrp":"Parts"},{"id":45330,"firstName":"Dale","lastName":"Thompson","titleText":"Used Car Manager","emailTxt":"dthompson@columbiaford.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":25,"imageUrl":"https://cdn-user.dealerrater.com/images/users/columbiaford/dale.jpg","drDealerId":3447,"certifiedEmployee":false,"deptDscrp":"Management"},{"id":249575,"personPtyId":38508727,"firstName":"Denny","lastName":"Gates","titleText":"General Manager","emailTxt":"dgates@gatesgmcnissan.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":15,"imageUrl":"https://cdn-user.dealerrater.com/images/b716ad56428a.jpg","drDealerId":3447,"certifiedEmployee":false,"deptDscrp":"Management"},{"id":258149,"firstName":"Rachel","lastName":"Rolli","titleText":"Service Advisor","emailTxt":"rrolli@columbiaford.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":5,"combinedEmpReviewCnt":167,"imageUrl":"https://cdn-user.dealerrater.com/images/28ccdbc1e46b.jpg","drDealerId":3447,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":249062,"personPtyId":39041953,"firstName":"Matt","lastName":"Milici","titleText":"Sales Consultant","emailTxt":"mmilici@columbiaford.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":3,"combinedEmpReviewCnt":121,"imageUrl":"https://cdn-user.dealerrater.com/images/1af3b42e0b95.jpg","drDealerId":3447,"dealerEmpStartDtUtc":"1417392000","industryStartDtUtc":"1417392000","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":296336,"personPtyId":38517490,"firstName":"Mike","lastName":"Pahlas","titleText":"Service Manager","emailTxt":"mpahlas@columbiaford.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":3,"combinedEmpReviewCnt":64,"imageUrl":"https://cdn-user.dealerrater.com/images/98e690915ea4.jpg","drDealerId":3447,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":257987,"firstName":"Bobby","lastName":"Eskey","titleText":"Service Advisor","emailTxt":"beskey@columbiaford.com","combinedEmpAvgRatingNbr":4.8,"combinedRecentReviewCnt":4,"combinedEmpReviewCnt":180,"imageUrl":"https://cdn-user.dealerrater.com/images/1f3fe83decbb.jpg","drDealerId":3447,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":257984,"firstName":"Joe","lastName":"Berube","titleText":"Assistant Service Manager","emailTxt":"jberube@columbiaford.com","combinedEmpAvgRatingNbr":4.7,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":199,"imageUrl":"https://cdn-user.dealerrater.com/images/561c0b823eb9.jpg","drDealerId":3447,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":405756,"personPtyId":38529326,"firstName":"Henry","lastName":"Gregoire","titleText":"Sales Manager","emailTxt":"hGregoire@columbiaford.com","combinedEmpAvgRatingNbr":4.8,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":24,"imageUrl":"https://cdn-user.dealerrater.com/images/e4537e192fb2.jpg","drDealerId":3447,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":497611,"personPtyId":39779869,"firstName":"Luis","lastName":"Serrano","titleText":"Bilingual Sales & Leasing Consultant","shortBioText":"My name is Luis D. Serrano, I\u001am that easy going not pushy salesman that you hope to deal with. Your favorite car guy in other words. I\u001am bilingual speaking both Spanish and English. One who works hard at trying to not only make the deal happen for you, but also make it as easy and as time efficient as possible too. I have the right car/truck at the right price, I\u001am just waiting for you. Remember, we take anything in trade goats, boats, trains or planes!","emailTxt":"Lserrano@columbiaford.com","combinedRecentReviewCnt":3,"combinedEmpReviewCnt":3,"imageUrl":"https://cdn-user.dealerrater.com/images/dddbe18a1786.jpg","drDealerId":3447,"dealerEmpStartDtUtc":"1519862400","industryStartDtUtc":"1312156800","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":493465,"personPtyId":39070211,"firstName":"Ryan","lastName":"McLeod","titleText":"Sales Consultant","emailTxt":"rmcleod@columbiaford.com","combinedRecentReviewCnt":2,"combinedEmpReviewCnt":2,"imageUrl":"https://cdn-user.dealerrater.com/images/d9f93323a8f5.jpg","drDealerId":3447,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":494835,"personPtyId":39779925,"firstName":"Kim","lastName":"Vespa","titleText":"Sales & Leasing Consultant","shortBioText":"My name is Kimberly Vespa, I am happily married with three boys. I live in Colchester, Ct. I have worked with children and the banking field for many years. I am friendly and enjoy working with people. During my free time I enjoy spending time with my family and friends and camping.","emailTxt":"kvespa@columbiaford.com","combinedRecentReviewCnt":1,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/528da95c9e73.jpg","drDealerId":3447,"dealerEmpStartDtUtc":"1522074840","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":408895,"personPtyId":38525693,"firstName":"Brianne","lastName":"Gallagher","titleText":"Admin Assistant","emailTxt":"bgallagher@columbiaford.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":4,"imageUrl":"https://cdn-user.dealerrater.com/images/9b59b8f1b1a4.jpg","drDealerId":3447,"dealerEmpStartDtUtc":"1425168000","certifiedEmployee":false,"deptDscrp":"Administration"},{"id":256619,"firstName":"Craig","lastName":"Gates","titleText":"Dealer Principal/Owner","emailTxt":"cgates@columbiaford.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":2,"imageUrl":"https://cdn-user.dealerrater.com/images/0275ddbc6c78.jpg","drDealerId":3447,"certifiedEmployee":false,"deptDscrp":"Management"},{"id":408894,"personPtyId":38526525,"firstName":"Odessa","lastName":"Santiago","titleText":"Admin Assistant","emailTxt":"osantiago@columbiaford.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":2,"imageUrl":"https://cdn-user.dealerrater.com/images/ffc1ba42e20d.jpg","drDealerId":3447,"dealerEmpStartDtUtc":"1493596800","industryStartDtUtc":"1364774400","certifiedEmployee":false,"deptDscrp":"Administration"},{"id":494833,"firstName":"Anthony","lastName":"Mauro","titleText":"Photography & Videography","emailTxt":"tonyjmauro@columbiaford.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/c8b86dc54401.jpg","drDealerId":3447,"certifiedEmployee":false,"deptDscrp":"Administration"},{"id":493464,"personPtyId":39070289,"firstName":"John","lastName":"Schroder","titleText":"Sales Consultant","emailTxt":"jschroder@columbiaford.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/acb65cf82d3b.jpg","drDealerId":3447,"industryStartDtUtc":"1509494400","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":249384,"firstName":"Peter","lastName":"Regas","titleText":"Product Specialist","emailTxt":"pregas@columbiaford.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/ab6eef45d2de.jpg","drDealerId":3447,"certifiedEmployee":false,"deptDscrp":"Sales"}]

Columbia Ford Kia

4.8 out of 5 (4.8) 1577 reviews

Dealer on Cars.com since September 2014

Currently in stock!

Call This Dealer

New Used Service

Today's Hours

Sales
Service Closed
Mon 8:00 AM - 7:30 PM
Tue 8:00 AM - 7:30 PM
Wed 8:00 AM - 7:30 PM
Thu 8:00 AM - 7:30 PM
Fri 8:00 AM - 5:30 PM
Sat 8:00 AM - 5:00 PM
Sun Closed
Mon 7:30 AM - 5:30 PM
Tue 7:30 AM - 5:30 PM
Wed 7:30 AM - 5:30 PM
Thu 7:30 AM - 7:00 PM
Fri 7:30 AM - 5:30 PM
Sat 8:00 AM - 1:00 PM
Sun Closed

Reviews

4.8 out of 5 4.8
1577 lifetime reviews. Includes reviews of Columbia Ford Kia from DealerRater.com
  • Very Satisfied
    April 28, 2017

    Very thorough answers to all questions, courteous & smooth sales process. Staff went the extra mile to make things go well for us. we got the vehicle ...we wanted and a great dealer behind us. Highly recommended.

    5.0 out of 5
    Customer Service
    Not Applicable
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    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

  • 5.0 out of 5
    2017 Ford f350
    April 21, 2018

    Timothy Bassett Sold me this truck and i couldnt be happier. He did everything he could to get me the best truck at the best price. He was awesome be...fore the sale during the sale and after the sale awalys communicating and making sure i was 100% satisfied. Thanks Tim

    5.0 out of 5
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    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Employees Worked With
  • 5.0 out of 5
    Talk about a road trip
    April 19, 2018

    When my jeep broke down Luis was the first person I called and since I was working in NY I was worried how I would get to Connecticut to pick up the c...ar. Luis came through and took care of the transportation and today I get to enjoy my brand new ride. And Eric came through with financing and ways to improve my credit score. No doubt they will have my business in the future

    5.0 out of 5
    Customer Service
    5.0 out of 5
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    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Employees Worked With
    Luis Serrano

    Bilingual Sales & Leasing Consultant

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See All In-Stock Inventory


Service Shop

Service Reviews

lifetime reviews of the Service Department.
Includes reviews of Columbia Ford Kia from DealerRater.com

Read all Service & Repair reviews

Service Pricing

    Oil, Filter Change

    $35 and up*

    Wheel Balance

    $49.95 and up*

    Oil, Filter Change (Premium)

    $62

See All Service & Price Information

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Special Offers

This dealership offers 812 Offers on 34 Models

About Our Dealership

Dealer on Cars.com since September 2014

Thank You for choosing Columbia Ford Kia to fulfill your automotive needs. When it comes to depending on an organization you can trust, we understand how difficult it can be to find. We are honored that you have chosen us. Our goal is to service you and your automotive needs, whether it is purchasing a new or used car or truck, having your vehicle reconditioned, service and repair related issues, body work, or your need for parts and accessories for your current vehicle. We want you to be able to come to one place where you can feel comfortable, and be treated like a friend, not a number.

"Gates Gets It at Columbia Ford KIA!"

Top Reviewed Employees

Sales Consultant

Assistant Service Manager

Bilingual Sales & Leasing Consultant

Sales Consultant

Sales & Leasing Consultant

Dealer Principal/Owner

Photography & Videography

Sales Consultant

Product Specialist

Columbia Ford Kia
234 Route 6 Columbia, CT 06237
New (888) 293-8163
Used (888) 290-2105
Service (888) 286-4175
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