Reviews

Average Ratings

4.8
1316 lifetime reviews. Includes reviews of Columbia Ford Kia from DealerRater.com
  • Very Satisfied

    Very thorough answers to all questions, courteous & smooth sales process. Staff went the extra mile to make things go well for us. we got the vehi...


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    Very thorough answers to all questions, courteous & smooth sales process. Staff went the extra mile to make things go well for us. we got the vehicle we wanted and a great dealer behind us. Highly recommended.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Best experiance for buying my at a dealership
    August 18, 2017

    My fiance and I both went to the dealership for cars. They gave me a good price on my trade in and found the perfect car for both of us. Thank you...


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    My fiance and I both went to the dealership for cars. They gave me a good price on my trade in and found the perfect car for both of us. Thank you Steve and Jimmie and all the staff. Very friendly, they even have free cookies and water whenever you want them!

    Does recommend this dealer

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  • Warranty Repair on my Alumiduty
    August 17, 2017

    I bought a new vehicle from another dealer, and brought my truck in for oil change service there, and to explain my aesthetic issues with the inte...


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    I bought a new vehicle from another dealer, and brought my truck in for oil change service there, and to explain my aesthetic issues with the interior of my Job 1 F-250. The advisor took photos and said he would have to call Ford for approval of replacement. I never heard another word from them. Next time around, I called Columbia Ford to perform my oil change, and explained to them what happened at the other dealer. She took pictures, had an answer within the hour, and had parts ordered that same day. This visit was to install the ordered parts. A+ for Columbia Ford. They will have my business from now on.

    Does recommend this dealer
    Came in for service or repair

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  • Kia Experience
    August 17, 2017

    Have been a Toyota customer for over 10 years and thought the customer service and product was the best I could have received. To my surprise I a...


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    Have been a Toyota customer for over 10 years and thought the customer service and product was the best I could have received. To my surprise I am now a new convert!! The KIA products has surpassed by expectations to the fullest. Gates KIA customer service and sales associate David Stratton have been excellent!!! Thanks David for all your patience with us.

    Does recommend this dealer

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  • Wonderful
    August 16, 2017

    Everyone was absolutely wonderful. Matt went above and beyond to make sure that we were comfortable with every part of the buying process. Not onc...


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    Everyone was absolutely wonderful. Matt went above and beyond to make sure that we were comfortable with every part of the buying process. Not once did I feel rushed into making a decision. Matt answered every question we had and made a simple.

    Does recommend this dealer

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  • Like always, I had a great experience at your service dept
    August 16, 2017

    I just have to say that the only thing your dealership(along with Gates Nissan) could take from this review is to just keep doing what you do beca...


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    I just have to say that the only thing your dealership(along with Gates Nissan) could take from this review is to just keep doing what you do because you truly are the best.

    Does recommend this dealer
    Came in for service or repair

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  • Oil change
    August 14, 2017

    Great service. I have been going to this dealership for over 25 years. My Dad also used this dealership for his car needs years ago. Chris Messie...


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    Great service. I have been going to this dealership for over 25 years. My Dad also used this dealership for his car needs years ago. Chris Messier was wonderful to work with back then. I have bought and leased many vehicles here. Mike P and Joe B in service are always great to work with.

    Does recommend this dealer
    Came in for service or repair

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  • Columbia went above and beyond
    August 14, 2017

    I was looking for a Pre-Owned Flex. They did not have one on the lot with my requirements so they looked for and found one at an auction. It tur...


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    I was looking for a Pre-Owned Flex. They did not have one on the lot with my requirements so they looked for and found one at an auction. It turned out to have all of what we wanted, we came to a fair deal on the car and my trade-in and I picked it up a few days later. All went smoothly and all of the people I worked with were pleasant - did not feel i was woking with a 'car dealer'. Wish the dealer was closer to my home!

    Does recommend this dealer

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  • Great customer service
    August 13, 2017

    No hidden costs. Everyone pleasant to work with. Even got me in a little early. I would recommend them to others . The ladies in the little cafe w...


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    No hidden costs. Everyone pleasant to work with. Even got me in a little early. I would recommend them to others . The ladies in the little cafe were great.

    Does recommend this dealer
    Came in for service or repair

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  • Add ons to my 2017 Kia Sportage
    August 12, 2017

    My car was picked up on time, the work was done, and my car was delivered back in a timely fashion. It was work done to my car for some add-ons th...


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    My car was picked up on time, the work was done, and my car was delivered back in a timely fashion. It was work done to my car for some add-ons that Tony my salesman and I discussed at the time of my purchase. Everything went well, kudos to the whole team, Thank you all,

    Does recommend this dealer
    Came in for service or repair

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