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I had a awesome first experience with leasing a new car for the very first time. Erik was knowledgeable, forthright and communicated with me very well,... during the whole process - there were a lot of texts being thrown around (!) and I never had to wait long for a reply or for him to give me a call back. He was on it. The whole experience was very easy and he was even able to get me the exact car I wanted! My husband and I were so impressed by the whole experience that, now my husband is in talks with Erik in purchasing a future vehicle from him. Thanks so much! Erin O.
I was incredibly impressed with the whole buying experience. Scott Mabry was our salesman and he did a phenomenal job. Spent a lot of extra time past store... hours to make sure the truck we wanted was the best fit. They had very upfront records of all repairs/maintenance they had done on the vehicle which gave me a good peace of mind. I would definitely purchase another vehicle from them.
working with Carl Gilbert made the whole experience an easy process. there was no pressure sales and he built a good relationship with us as I attempted... to buy my 2014 Ford Escape.
Hi Donna K, Thank you so much for the review! Carl is a great salesman and it was pleasure having you here. I hope you enjoy your 2014 Escape. Thank y...ou again for choosing Campbell's for your vehicle purchase.
I had a good experience buying a new truck at this dealership. Everyone was friendly and courteous. I would highly recommended this dealership to friends... if they were to ask me.
John helped me with finding my Jeep Patriot. He has been excellent. He leaves me voice messages letting me know the services I can get with my jeep. For... example, free car washes for life, and my first oil change for free. I am so happy I found my new vehicle with Campbell Ford Lincoln. Bill took care of the financial end for me, and calculated a price that was good. Thanks
In all my years I wanted a "Muscle Car", but due to responsibilities I always purchased "Practical". Finally, after early retirement, I have the desire... and means to buy a SHELBY GT 350. The sale was easy. Campbell had a pre-order with Ford that 'fit the bill' except for the color, while doing my internet search. There were other dealers that had the same car ordered with the color I wanted, but they insisted that I come speak to them before they would talk price. At Campbell though, I made my offer to Erik Blad (Sales Professional) at Campbell, about an half an hour later, Erik called me back with an acceptance. This was a cash sales, so everything went smooth as silk with Bill Fletcher (Sales Mgr.). They even showed my "PONY" on their Sales Floor for two week while the weather was inclement so I didn't have to drive it home in those conditions. Everybody that sees the "Performance Blue" really loves it. I am getting used to it also. It might be the better choice then black.....
The only "F's" this review gets is in the title! This is my second vehicle purchase from Campbell Ford and from Erik Blad. Erik was kind enough to let... us test drive without his presence for as long as we needed, as well as try a few different vehicles as I was unsure of what I was really wanting at first. Erik is the best salesmen I know because he isn't pushy or forcing, he's trustworthy, professional and polite. Erik gives you time to think about a big purchase, and goes above and beyond for his customers (ie: staying after hours to finish up the sale). Erik simply puts your mind at ease. I've only had this vehicle a few days now but it is the smoothest riding vehicle I've ever been in! All in all a great experience.
Very easy purchase! All questions answered, everyone was friendly and professional. Quick, easy and painless!!! Thank you for your help and the assurance... that you are there if I have any problems and need help in the future.
To start we live in Grand Ledge, Mi. we are over 100 miles away. I had been looking for this Flex for 2 weeks. It was for my wife, price was below market.... Limited all the options she requested well its loaded, the miles is great. I called on a Saturday and was Lucky to talk to Erik Blad. I called dealers in Grand Rapids, Alpena, Traverse City. I called all over and no one was as helpful and a easy to work with than Erik. Well I drove down on Monday drove the Flex did all the paper work, next day wife and I drove down with certified check to seal the deal and Erik drove the car to meet us so we didn't have to drive all the way back to the dealership.( thought that was very nice of him to offer). Was like the old days when your word is your bond. Thanks Erik you are now on Our Christmas card list, With your work ethic some day you'll have your own dealership. Many Thanks.
The team at Campbell did an exceptional job throughout the entire car buying process. Specially, Erik was very friendly and did not want to push a sale... for right that second. He went at my pace to ensure I got the exact vehicle I wanted.