the staff are very professional and friendly, jobs completed as promised
Always fast , always looking out for the customer
I went to the dealership for a recall notice on my car. They were done faster than ever before. They got me in and out and back on my way.
I waited to my vehicle because it’s always a pleasant experience. Facility is clean and orderly. Free, good WiFi. I came a long way for fairlane. Lots... of dealerships between my home and there.
Janice, thank you for leaving such a great review and high star rating. We appreciate you so much for making the drive all the way to our location, we... know you have a lot of choices, so it truly means the world to us. Please let us know if there is ever anything else we can do for you! Safe travels!
Service Dept does good business. Timely, communicates well, best Ford Service Dept of any dealer I've been to and why I go to Fairlane. My car is a...lways taken care of and they treat people well. Will recommend to everyone and anyone all day long.
Service rep was great, and awesome job by the mechanics!
John, thank you for your wonderful response to the quality of service our Staff provides! If you have any additional needs or questions, we will be mo...re than happy to assist you. Safe travels!
The customer service representatives were friendly and accommodating. Each person I spoke to were kind and helpful. They gave me a timeline and were... able to stick to it and get me out on time as communicated.
Laurie, thank you for your wonderful response to the quality of service our Staff provides! We hope you choose us again in the future!
Timely accurate no pressure oil change. Friendly employees. Only wish you had Saturday hours
Excellent customer service. Very prompt work. Steve was very helpful and provided lots of information.
Pleasant are satisfied Outstanding customer service