Pleasant Car Shopping Experience
I have bought two cars from this Kunes dealership in the last year. My salesman Tom is absolutely fantastic and has known what I?m looking for vehicle wise and price/payment wise and has met those needs each time good dealership, and a rare great car salesman. Thank you Tom T and Kunes for making this a pleasant experience.
Hi Richard, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We hope to be of service to you again! Take care!
CHRIS WAS VERY POLITE AND HELPFUL WALKING US THROUGH THE WHOLE PROCESS OF BUYING NEW FORD RANDER. EVERYONE WAS REALLY FRIENDLY AND VERY POLITE. WE FELT COMFORTABLE WITH THE WHOLE BUYING EXPERIENCE WITH THE TEAM AT KUNES. WILL BUY THERE AGAIN WHEN TIME COMES FOR NEXT VEHICLE. MISS TASHA FINNICUM WAS SO HELPFUL AS TO HELP US WITH ORDERING NEW TONNEAU COVER. WE LOVE IT. LOOKS AWESOME, THEY DID GREAT JOB INSTALLING IT, VERY HAPPY!!! THANK YOU EVERYONE AT STERLING KUNES COUNRTY.
Kenneth Smith, we're happy you found our staff to be so supportive during your experience here at Kunes Country Ford Lincoln. If you have any further questions, please give us a call. We're always happy to help!
Satisfactory in that not many trucks to choose from.
Hello Stan, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!
Terrible Experience - BUYER BEWARE
I am NOT very happy about my experience with this dealer - while I was there (for a sales appt to buy a used vehicle) I was bounced back and forth to the waiting room so that the sales rep could sell to other customers at the same time. Additionally, I was charged fees that I did NOT agree upon by the finance department. Fast forward 2 weeks after purchase - part of the car breaks and when I call to ask about repair I am told "once you leave the lot it's yours..." I will NOT be coming here again
David R, we regret to hear that you had this experience with us. We appreciate you bringing this experience to our attention. If you are willing, please contact us at (815) 625-6300 so we can work towards a resolution. We look forward to hearing from you.
My Sean Brownson
We came in, to get an oil change, for my wife's car. While waiting, she saw a car, that she liked. We left, with a new car, in the color she wanted. They also matched, our current payment amount, for the new car.
Sean, we set high expectations for ourselves so it?s gratifying to hear you had a great experience with us. Please let us know if there is ever anything else we can do for you! Safe travels!
We have bought 4 vehicles from Kunes and 2 of those were from Sedrick. The most recent being for our daughter. He wasn?t pushy and was straight forward which we appreciate. It was a great experience and I highly recommend him and Kunes
Desiree, we appreciate your recommendation of our dealership! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Recent purchase of a car. 2019 Ford Taurus Limited
Flew out from Ada, Oklahoma and purchased a 2019 Ford Taurus from Roman Diaz and also Brian Bohm gave us some assistance. I was really impressed with how easy everything transpired. They were very friendly and professional. I have bought a lot of cars over the years, and if you are in the market for a car, give these guys a call. They are not high pressure and will take care of your needs.
Hi Harold Pinson, thank you so much for your positive comments about Kunes Country Ford Lincoln! We were so happy we were able to help you out. Please don't hesitate to reach out if there's anything additional we can do for you.
2017 Ford Escape
Great experience, will be a returning customer in the future.
Hi Robert Sollars, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Work was done quickly. The service department personnel were professional and courteous.
John Bishop, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Service department will not be truthfull to you on schedule to get your vehicle in.
We are disappointed to hear that you are not satisfied with your visit. Thank you again for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care.