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Excellent dealership experience. Great folks to work with in sales, financing, and trade-in. I bought a 2012 Taurus SHO a month ago and couldn't be ha...ppier. Had been driving exclusively Audi's before this (A4's/A6's)but the Taurus is better than all of them. I highly recommend the car, the saleman: Rich Decker, and the dealer: Torrington Ford Lincoln.
Introduced to the Torrington Ford Lincoln team through a family friend who had a positive buying experience. The team at TFL was FAST. Reached out via... phone at 6pm on a Friday, had quotes early AM Saturday and had the purchase in motion before noon on that same Saturday. The team was knowledgeable and very well rounded. They listened carefully to the preferences I desired, presented the various options and were efficient. The sales executives, CFO and CEO were all involved during the process, and the well rounded culture of the group was impressive and made the experience all the more comfortable. As a buyer its important to see the various parties to get a feel for the credibility of the dealership/point of contact and the TFL team was excellent in that regard. I'd recommend the group to anyone interested in a Ford/Lincoln model, even if they are outside of the natural territory (location). I came from central Massachusetts to purchase a vehicle, and I plan to do it again because the experience was that superb.
Great dealership. Low pressure. JR and SR are great guys and give great deals!
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