Northwest Hills Chrysler Jeep Dodge

Thank you. Your email has been sent to the dealer.

Reviews

Average Ratings

4.9
409 lifetime reviews. Includes reviews of Northwest Hills Chrysler Jeep Dodge from DealerRater.com
  • Jeep lease
    February 23, 2017

    We were very surprised on our visit to Northwest Hills. The salesman could not have been better. He wasn't pushy, listened, and did his best to me...


    Show Full Review

    We were very surprised on our visit to Northwest Hills. The salesman could not have been better. He wasn't pushy, listened, and did his best to meet what we were looking for. We did not have to go through the dreaded back and forth dickering to arrive at a final price for our vehicle. You could tell they wanted our business and did what they could to make a deal. The vehicle was ready with no hassles when they said it would be. We would go back there again.

    Does recommend this dealer

    Hide Full Review
  • It was a great experience and very easy. Everyone is so nice
    February 21, 2017

    Everyone was so nice and friendly. It was the best experience! I went to the dealership on Monday and had a new car Friday afternoon.


    Show Full Review

    Everyone was so nice and friendly. It was the best experience! I went to the dealership on Monday and had a new car Friday afternoon.

    Does recommend this dealer

    Hide Full Review
  • Felt like home....
    February 18, 2017

    My Fiance and I walked into this Jeep dealership because we were fed up with the two Hyundai dealerships nearest to us. They were shady, full of ...


    Show Full Review

    My Fiance and I walked into this Jeep dealership because we were fed up with the two Hyundai dealerships nearest to us. They were shady, full of rhetoric without facts and figures. They kept giving us the run around. Both dealerships could not itemize or display the savings to us that we were benefiting. They kept giving us "magic" numbers and pressuring us that the sales event is almost over and we should act right away. Never for one moment did we believe the salesmen from those dealerships thought we were human beings with intelligence. That being said... I own a Jeep Cherokee already. I love the vehicle and have never looked back. We walked into this dealership not sure which Cherokee we were going to look at and possibly buy. We patiently waited in the showroom, because it was busy and that's a great sign to us because the other dealerships didn't have was customer foot traffic. We checked out the Grand Cherokee and well we already know what the Cherokee looks like because I own a 2015. After a short time, we met Bill Reudgen. Bill is experienced, calm, patient, approachable, and most importantly friendly. He not only took the time to discuss the features and benefits of both vehicles, but he had the facts and figures we were looking for. No magic numbers being pulled out of a hat here. Bill was not pushy at all which we loved. He took special care to pay extra attention to my pregnant Fiance. We have an expanding family and we were leaning toward the Grand Cherokee. We took it for a test drive and I let my Fiance do all the driving because it was going to be hers and I wanted her to feel comfortable in it. Bill was very informative and patient to explain all the features that I have been accustomed to but she was not. In the end she fell in love with the vehicle. We made our purchase and Bill was kind enough to mention the the different varieties they currently have or on the way. She chose the Black GC over the white one. Bill had us fill out some paperwork left a deposit and he told us we could pick the vehicle up in 2 days. Which was fast to us. When we did pick up the car on that Tuesday evening. We walked in and finalized the paperwork. Afterwards, Bill took the time after closing mind you, to get in our car and set up bluetooth pairing, uconnect activation, navigation etc. He explained the features and questions that we had before departing. I have rarely seen such dedication in sales people and we felt special being treated this way. We will always buy Jeep from now on and only from this dealership. Thank you Bill!

    Does recommend this dealer

    Hide Full Review
  • My experience was at Northwest Hills was wonderful
    February 6, 2017

    My experience at Northwest Hills in Torrington was absolutely amazing. Right as I walked in the staff welcomed me with open arms and made me feel ...


    Show Full Review

    My experience at Northwest Hills in Torrington was absolutely amazing. Right as I walked in the staff welcomed me with open arms and made me feel extremely comfortable. They knew exactly what I was looking for and gave me helpful advice as to what is in my best interest. They are a wonderful group of people and I recommend everyone to go there! I am beyond grateful for what they did for me.

    Does recommend this dealer

    Hide Full Review
  • Jeep Purchase
    February 6, 2017

    Great experience, Zach was great. He worked hard to find the Jeep I was looking for. Very Happy, great attention to customer service. I would high...


    Show Full Review

    Great experience, Zach was great. He worked hard to find the Jeep I was looking for. Very Happy, great attention to customer service. I would highly recommend Zach and this dealership.

    Does recommend this dealer

    Hide Full Review
  • Awesome
    February 1, 2017

    Bill was great and patient with me. I was so high strung getting my first car that my anxiety was at an all time high. Everybody on the team was a...


    Show Full Review

    Bill was great and patient with me. I was so high strung getting my first car that my anxiety was at an all time high. Everybody on the team was awesome and accommodating with me under my unusual circumstance. I already recommended them to my mother who will be needing a new car in a few weeks. Thanks guys ! :)

    Does recommend this dealer

    Hide Full Review
  • Amazing
    January 13, 2017

    I just bought a 2014 Jeep Grand Cherokee at Northwest Hills this week and I could not be happier with the experience. Bill was more than accommod...


    Show Full Review

    I just bought a 2014 Jeep Grand Cherokee at Northwest Hills this week and I could not be happier with the experience. Bill was more than accommodating, and was extremely knowledgeable about the Jeep. We took it for a test drive, he explained all of the amazing features and really made the process as smooth as possible. I could not have asked for an easier, smoother and better experience buying a car. These guys were simply amazing.

    Does recommend this dealer

    Hide Full Review
  • Very positive experience.
    December 27, 2016

    Northwest Hills Jeep is a first rate dealership. This was my first experience with them. I feel their genuine interest in providing me informati...


    Show Full Review

    Northwest Hills Jeep is a first rate dealership. This was my first experience with them. I feel their genuine interest in providing me information and their integrity made me feel very comfortable from the beginning of my interaction with them. Those who answered the phone were most kind and obliging and the salesman, sales manager, and business manager were also the same. Explanation and handling of my Jeep purchase and extended warranty options were first rate. My salesperson, Brent Roberts, took on his responsibilities with great enthusiasm, kindness and respect and his knowledge about my Jeep and the way he communicated this was superb. I am very happy with my experience at Northwest Hills. I also had an excellent experience with Patrick Longhi. Brent picked up the ball and did an incredible job.

    Does recommend this dealer

    Hide Full Review
  • Best of the Northwest!
    December 26, 2016

    We have dealt with Northwest hills for many years. Our experience with Bill Reudgen and the rest of the team has continuously been outstanding and...


    Show Full Review

    We have dealt with Northwest hills for many years. Our experience with Bill Reudgen and the rest of the team has continuously been outstanding and their service department is tops. Very highly recommended. John and Linda

    Does recommend this dealer

    Hide Full Review
  • 17 Jeep Compass high altitude "Blue Betty"
    December 26, 2016

    I shopped for about 3 weeks, visiting 8-10dealerships, for the perfect car for my family. NWH offered me a great price for my trade and worked wi...


    Show Full Review

    I shopped for about 3 weeks, visiting 8-10dealerships, for the perfect car for my family. NWH offered me a great price for my trade and worked with me to get me the price I could afford. Unlike many of the dealerships I visited there were no hidden fees and they made negotiations really easy. Being a single mom I have to say this was just 1 of 2 dealerships that I didn't feel like I needed a man by my side to make the best deal. I truly felt Brent and Neil took care of me as they would their own family member. Brent even checked in a couple days later to make sure I was happy with my Jeep. It handled black ice so well I didn't even know there was any till i passed other cars off the road

    Does recommend this dealer

    Hide Full Review