New 888-464-4078 Dealer Website
Used 866-677-1909 Email Dealer
Service 877-662-9571

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Reviews

Average Ratings

4.9
Average based on 221 reviews
  • New Ford Edge

    We had a very positive experience from start to finish. John Cangealose was very professional and worked very hard to get us the car we wanted. ...


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    We had a very positive experience from start to finish. John Cangealose was very professional and worked very hard to get us the car we wanted. Upon delivery he explained everything to us. We are very satisfied and love our new Ford Edge.

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
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  • New truck lease

    In and out the same day. Salesman was knowledgeable.

    Dealer Response

    David, your positive review means a lot to us and we?re happy we could help you! Wishing you a great day until the next time we meet.


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    In and out the same day. Salesman was knowledgeable.

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    David, your positive review means a lot to us and we?re happy we could help you! Wishing you a great day until the next time we meet.


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  • New lease

    Like dealing with John Bacarella. Makes leasing a new vehicle easy.

    Dealer Response

    We're happy to hear that you enjoyed working with our staff here at Crest Ford, Inc., Donald! We hope to see you again down the road!


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    Like dealing with John Bacarella. Makes leasing a new vehicle easy.

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We're happy to hear that you enjoyed working with our staff here at Crest Ford, Inc., Donald! We hope to see you again down the road!


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  • Great customer service with Glenn at Crest Ford

    Glenn and Shawn were great to work with on the purchase of my pre-owned 2010 ford focus. Their professionalism was great to work with and no pres...

    Dealer Response

    We set high expectations for ourselves so it?s gratifying to hear you had a great experience with us, Jeff. At Crest Ford Flat Rock, Inc., we valu...


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    Glenn and Shawn were great to work with on the purchase of my pre-owned 2010 ford focus. Their professionalism was great to work with and no pressure sales techniques. Would defiantly recommend to my friends and family to come purchase a care from this dealership and from Glenn Lackey.

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
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    Dealer Response

    We set high expectations for ourselves so it?s gratifying to hear you had a great experience with us, Jeff. At Crest Ford Flat Rock, Inc., we value our customers and we look forward to seeing you on your next visit. Take care!


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  • Title?? again, at least 5 characters?

    Very professional and quick. That says it all. Any survey requiring a response of 50 letters or more is why I usually will not respond to them. ...

    Dealer Response

    We really appreciate your feedback, Margaret! We hope to be of service to you again! Take care!


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    Very professional and quick. That says it all. Any survey requiring a response of 50 letters or more is why I usually will not respond to them. I would suggest you remove that requirement.

    Came in for service or repair
    Does recommend this dealer
    Did make a purchase
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    Dealer Response

    We really appreciate your feedback, Margaret! We hope to be of service to you again! Take care!


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  • Great Service

    It was pleasant and finished on time. The service representative reviewed everything that was done on the vehicle.

    Dealer Response

    We're happy to hear that we were able to provide you with efficient service and an overall pleasant experience, Judy! Wishing you a great day unti...


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    It was pleasant and finished on time. The service representative reviewed everything that was done on the vehicle.

    Came in for service or repair
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We're happy to hear that we were able to provide you with efficient service and an overall pleasant experience, Judy! Wishing you a great day until the next time we meet!


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  • gLENN lACKEY

    WONDERFUL SALESMAN GREAT CUSTOMER SERVICE AND SUPER FRIENDLY. WORKS WITH YOU AND HELPS FIND YOUR DREAM CAR AND WITHIN BUDGET. MAIN OBJECTIVE THAT ...


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    WONDERFUL SALESMAN GREAT CUSTOMER SERVICE AND SUPER FRIENDLY. WORKS WITH YOU AND HELPS FIND YOUR DREAM CAR AND WITHIN BUDGET. MAIN OBJECTIVE THAT GLENN has is to makes the customer satisfied and happy. long story short he is the best. definitely recommend!!!!

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
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  • Excellent customer service

    John C was great to work with, helped us find the exact Fusion we were looking for and get us the all the eligible rebates to help save money. Exc...


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    John C was great to work with, helped us find the exact Fusion we were looking for and get us the all the eligible rebates to help save money. Excellent customer service as well. He let us know by the next day we were approved for the car and kept us informed of what we needed and the process. We will definitely be back for our next Ford! Thanks John.

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
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  • Mr P. Jon Altpeter

    Dave Lozon, Service Advisor, was great and I appreciate all is professionalism, attention to detail, & thoroughness. Did a great job of keeping my...


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    Dave Lozon, Service Advisor, was great and I appreciate all is professionalism, attention to detail, & thoroughness. Did a great job of keeping my posted as to what was done and results of service.

    Came in for service or repair
    Does recommend this dealer
    Did make a purchase
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  • Dave!

    Ford Taurus, Excellent service, Dave is my go to guy, He friendly and knowledgeable.


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    Ford Taurus, Excellent service, Dave is my go to guy, He friendly and knowledgeable.

    Came in for service or repair
    Does recommend this dealer
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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