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Reviews

Average Ratings

4.8
173 lifetime reviews.
  • New car experience

    Went in on a Friday looking to buy a 2016 Ford Explorer Limited.Drove out on Saturday with the exact car we wanted.Mike,the salesman and Chris,the...

    Dealer Response

    So great to hear! Give us a call if there's anything more we can help with, a you get to know all the technology and features of the Explorer. We'...


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    Went in on a Friday looking to buy a 2016 Ford Explorer Limited.Drove out on Saturday with the exact car we wanted.Mike,the salesman and Chris,the sales manager took excellent care of us.All the paperwork went along quickly and Mike took extra time to explain how to use all the features on our new vehicle. Best vehicle buying experience EVER!!!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    So great to hear! Give us a call if there's anything more we can help with, a you get to know all the technology and features of the Explorer. We're always here for you!


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  • Outstanding Service!

    I had been looking for a new Mustang, either new or pre-owned. I had been to many local dealerships and was hesitant to go out to Windsor. I'm so ...

    Dealer Response

    Thanks for such a thorough -- and complimentary -- assessment of the team, Valerie! It was our pleasure working with you.


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    I had been looking for a new Mustang, either new or pre-owned. I had been to many local dealerships and was hesitant to go out to Windsor. I'm so glad I did! Anthony-the manager- contacted me and said Easton Lawson, their Mustang specialist would be reaching out. We set up an appt and he was fantastic. Everything you want in a salesman. Friendly, courteous and above all, very knowledgeable about the cars. I did choose a convertible and the whole buying process was very smooth. Easton knew I was nervous and he made sure all my answers were answered. The service was above the norm. For instance- the car only had one key which he did not realize at the time of the sale. He made sure another key was ready- and these are those fancy "keys" now a days. Not like going to the hardware store. Another nice touch- I left in my new car with a full tank of gas. Overall- excellent dealership!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thanks for such a thorough -- and complimentary -- assessment of the team, Valerie! It was our pleasure working with you.


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  • great test drive of Ford F-150

    Went in to test drive an F150. Mark Newcomer was very courteous, informative and went out of his way to help. No pressure to buy, just went for a ...

    Dealer Response

    We'll be here for you, Pete, with thanks for the shared experience. Not a lot of people think to review a business they haven't yet done business ...


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    Went in to test drive an F150. Mark Newcomer was very courteous, informative and went out of his way to help. No pressure to buy, just went for a ride. Beautiful truck, very well built and quiet. I'll be heading back when I'm ready to buy

    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
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    Dealer Response

    We'll be here for you, Pete, with thanks for the shared experience. Not a lot of people think to review a business they haven't yet done business with, so this gives us a boost in knowing we're doing right for everyone who visits!


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  • Fantastic leasing experience!

    The entire leasing process couldn't have been easier. We loved dealing with Mark Newcomer-so helpful, patient and knowledgeable. We got a great ...

    Dealer Response

    Thank you for your wonderful response to the quality of service our Staff provides, Hedy! We hope to be of service to you again! Take care!


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    The entire leasing process couldn't have been easier. We loved dealing with Mark Newcomer-so helpful, patient and knowledgeable. We got a great deal on a beautiful Ford Edge and were frankly treated like family! Five stars!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for your wonderful response to the quality of service our Staff provides, Hedy! We hope to be of service to you again! Take care!


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  • Best service I've received at a dealer ever

    Went in to look at a Ford Fiesta st, other dealers that I went to did not treat me with respect and didn't take me seriously as a car buyer. The g...

    Dealer Response

    And we hold that recommendation (and your trusted business) in the highest regard, Andy - thank you!


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    Went in to look at a Ford Fiesta st, other dealers that I went to did not treat me with respect and didn't take me seriously as a car buyer. The guys here were great and I ended up getting the exact color and package I wanted within a day! Can't recommend them enough.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    And we hold that recommendation (and your trusted business) in the highest regard, Andy - thank you!


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  • Simply the Best!

    Okay folks, here is the deal... We went purchased a new/used Explorer from the folks, here at Mitchell Selig. We are so thrilled with our new inve...

    Dealer Response

    We really appreciate your feedback! We hope to be of service to you again! Take care!


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    Okay folks, here is the deal... We went purchased a new/used Explorer from the folks, here at Mitchell Selig. We are so thrilled with our new investment. More bells and whistles included in the price than ever expected. Dwight Harrison was our sales guy and did an excellent job. We kept him hopping and he showed us three different Explorers in 100 degree heat. Even introduced us to his mom... (Dwight knows what this was about) who was as awesome as he is. Thank you for your car sales service Dwight, and to you for Serving our great Country as a Marine, God Bless! We wanted a trailer hitch installed. The hitch was ordered and installed in a very timely manner. Then a loose tail light connector made another trip necessary.... Mitchell Selig is only a 15 minute drive from our home, but I must remind everyone of the old saying - you know, the one about the "Grass being Greener". During our search for a car, we visited a lot of dealers and web sites. And you know what happens nowadays once you give someone an email address, it is like you won a million dollars and the relatives start calling. Well one of those dealers was still contacting me after we picked up the car at Mitchell. I told them we had made the purchase elsewhere, but asked if they would service our Ford if necessary. This was a sales rep, mind you, "Of course our service center would love you as a customer". Okay, here is the greener grass I was talking about. This Ford dealer is about a half mile from our home. Won't give the name, but I live in Glastonbury...... (LOL) I called this FORD dealer in Glastonbury, or tried to. The menu doesn't seem to allow you to talk to a receptionist. It gives you a bunch of service techs names and extension. So it was hit or miss if you got through to anything other than a voice mail.. After three voicemail requests, I decided to drive the half mile to the Dealer in Glastonbury.... This beautiful totally renovated building had room for several reps, but only one was at his station and he was busy putting remotely controlled shades across the showroom windows. Finally I spoke with a rep, who referred me to someone to make an appointment. That person asked me the phone number on the vehicle purchase. That was my mistake.... I would have to wait until Friday. So after an hour and a half of time spent calling (trying to) the Glastonbury FORD dealer and waiting in line, I returned home. I arrived at Mitchell Selig Ford this morning at 7:05 a.m. and was back home in Glastonbury with my tail light fixed by 8:15 a.m. Kudos to Mitchell Selig Ford!!! They truly "Get It"! Folks, the grass surely isn't greener all the time.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    We really appreciate your feedback! We hope to be of service to you again! Take care!


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  • great truck advice and confidence in a dealership

    We took a day off work to visit 4 dealerships in the local area. The first dealership was good but they did not have the truck we were looking for...

    Dealer Response

    We really appreciate you taking the time to recount your experience here, folks. Shopping multiple locations can really take a lot out of you, esp...


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    We took a day off work to visit 4 dealerships in the local area. The first dealership was good but they did not have the truck we were looking for and didn’t seem to want to do any searches to find one. The second dealership was your typical “stereotype” salesmen. We walked out of this dealership after 30 minutes. Not feeling very enthusiastic from our first two visits, we pulled into the third dealership, Mitchell Selig Ford. We were greeted by a car sales person who asked appropriate questions and decided to refer us to the expert truck salesmen … Sean. After discussing our situation and needs we were delighted to hear Sean’s answers. After an hour of discussion, we were sitting down with Sean and Scott (sales manager) to discuss numbers. If you are looking for great truck advice and confidence in a dealership, Sean at Mitchell Selig Ford is the first and last place you will need to go.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    We really appreciate you taking the time to recount your experience here, folks. Shopping multiple locations can really take a lot out of you, especially if you get that sort of "old school" treatment that makes everyone cringe. We're raised on the idea of treating neighbors like neighbors!


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  • Excellent sales rep

    Craig in sales was instrumental in getting me the used car I wanted

    Dealer Response

    And we certainly hope the service department will be just as helpful in meeting your regular upkeep needs as well, Susan. Thanks!


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    Craig in sales was instrumental in getting me the used car I wanted

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    And we certainly hope the service department will be just as helpful in meeting your regular upkeep needs as well, Susan. Thanks!


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  • Excellent Service

    James and Jason were very helpful and worked hard to get me what I wanted. Highly recommend!

    Dealer Response

    Your recommendation is just as valued to us as your business, John. Thank you again!


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    James and Jason were very helpful and worked hard to get me what I wanted. Highly recommend!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Your recommendation is just as valued to us as your business, John. Thank you again!


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  • Great deal

    Great price, no pressure to buy. Went in for oil change came out with a new car. Dwight helped me get to a price I was comfortable with, and the...

    Dealer Response

    We are glad to hear that your experience at Mitchell Seig Ford was a pleasant one! We sincerely appreciate your business and your positive feedbac...


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    Great price, no pressure to buy. Went in for oil change came out with a new car. Dwight helped me get to a price I was comfortable with, and the rest was history. Really happy with the end product, and wifey is Really happy with her we car!!

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    We are glad to hear that your experience at Mitchell Seig Ford was a pleasant one! We sincerely appreciate your business and your positive feedback. Safe travels!


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