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Reviews

Average Ratings

5.0
190 lifetime reviews. Includes reviews of Heritage Cadillac from DealerRater.com
  • One Happy Customer

    I live in Tennessee and had been looking for months for Jeep Wranglers on Car Gurus, Cars.com and Auto Trader. I had a couple deals not work out d...

    Dealer Response

    Thank you so much for the review! I'm very glad your experience here with Fran (she rocks) and our staff was a good one. I hope you and your wife ...


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    I live in Tennessee and had been looking for months for Jeep Wranglers on Car Gurus, Cars.com and Auto Trader. I had a couple deals not work out due to the pictures not really showing the " true" car. I stumbled across a pre-owned 2015 Jeep Wrangler Unlimited on Cars.com and it was at Heritage Cadillac in Lombard Illinois which is about 600 miles from home. I submitted my information for someone to contact me and in about 5 minutes " I am not kidding" I received a call from Fran at Heritage Cadillac. We spoke a few minutes, I offered her a price she called me back and the deal was done. This was on a Tuesday, on Saturday we caught a flight to Chicago arrived at the dealership about noon and everything was wrapped up in an hour.....The Jeep was way better than the pictures and my wife was tickled pink ( I guess that's all that really matters huh) Here is the point of the review.....Fran was AWESOME and I truly mean awesome and just truly a good person. The whole staff was awesome but Fran put the icing on the cake......All I can say is great job Heritage Cadillac...It was pleasure!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thank you so much for the review! I'm very glad your experience here with Fran (she rocks) and our staff was a good one. I hope you and your wife enjoy the Jeep, and please think of us again for any further vehicular needs you may have. Thank You, Mike Ruiz Used Car Manager Heritage Cadillac


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  • Great Experience working with Fran Scepanovich!!!
    May 19, 2017

    I had a terrific experience working with Fran! I live in Michigan and this was the first time I have ever purchased a vehicle from out of state. ...

    Heritage Cadillac

    We are glad to hear that you love your new car and that Fran, Dan, and Jim all provided you with a great experience! Please don't hesitate to reac...


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    I had a terrific experience working with Fran! I live in Michigan and this was the first time I have ever purchased a vehicle from out of state. Fran and the folks at Heritage made the process easy and I was not worried about a thing. Fran was professional and really went out of her way to make sure all my questions were answered, she worked really hard to help me with some paperwork that needed to be submitted for the purchase too. I would not hesitate to purchase from or recommend Heritage in the future! We love our new car! Travis

    Does recommend this dealer
    Heritage Cadillac

    We are glad to hear that you love your new car and that Fran, Dan, and Jim all provided you with a great experience! Please don't hesitate to reach out in the future if there is anything else we can do!


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  • New Car Lease
    May 18, 2017

    Our lease was up and after speaking with a different dealership, we drove from Wisconsin to come back to Heritage. They gave us a very fair price ...

    Heritage Cadillac

    Thank you for your feedback! We are so happy that Todd and Jim provided you with an exceptional experience. Please don't hesitate to reach out if ...


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    Our lease was up and after speaking with a different dealership, we drove from Wisconsin to come back to Heritage. They gave us a very fair price on our new lease and went above and beyond on customer service. We had a meeting near O'hare we had to attend. They gave us a courtesy car so we wouldn't be late and finished the prep work on our new car. They then brought us our new car. If I could give more than 5 stars I would.

    Does recommend this dealer
    Heritage Cadillac

    Thank you for your feedback! We are so happy that Todd and Jim provided you with an exceptional experience. Please don't hesitate to reach out if there is anything else we can do for you!


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  • my sales person was Charles Hughes.
    May 17, 2017

    I was very impressed with his knowledge of the vehicle leased, furthermore he was professional, he made my experience very pleasant emotionally an...

    Heritage Cadillac

    Thank you for the positive feedback! We are so happy that you had an excellent experience with Charles. Please don't hesitate to reach out if ther...


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    I was very impressed with his knowledge of the vehicle leased, furthermore he was professional, he made my experience very pleasant emotionally and financially satisfying.

    Does recommend this dealer
    Heritage Cadillac

    Thank you for the positive feedback! We are so happy that you had an excellent experience with Charles. Please don't hesitate to reach out if there is anything else we can do!


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  • Excellent
    May 9, 2017

    This is my second car from this dealership. They have gone above and beyond my expectations. Joe I. Is the man everyone should see. You won't be ...


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    This is my second car from this dealership. They have gone above and beyond my expectations. Joe I. Is the man everyone should see. You won't be disappointed and Keith the sales manager worked well with us too. Bravo!

    Does recommend this dealer

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  • 👍🏼👍🏼👍🏼👍&#...
    May 8, 2017

    Our New Cadillac XT5 has been great so far. Joe from Hertiage was top notch. We were very pleased with the whole process. We recommend them.


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    Our New Cadillac XT5 has been great so far. Joe from Hertiage was top notch. We were very pleased with the whole process. We recommend them.

    Does recommend this dealer

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  • Heritage did it again!!!!
    May 4, 2017

    This is the second car purchased at Heritage. Last one was 2008. Joe was a wonderful salesman to work with. Very knowledgeable about what car wo...


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    This is the second car purchased at Heritage. Last one was 2008. Joe was a wonderful salesman to work with. Very knowledgeable about what car would be the right fit for me. He took his time to make sure I had no unanswered questions. Took 2 trial drives. He explained all about the car in detail. We worked to make a deal that was fair and good for me. I would highly recommend Joe and Heritage as the BEST car dealer to work with. (I tried 2 others and none could compare to them.) I am so pleased with this experience and I love my new car. As in the past, I know Joe and Heritage stand behind their product and are helpful with oil changes, etc. Their service is exceptional.

    Does recommend this dealer

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  • Incredible Experience - Charles is great
    May 4, 2017

    I was fortunate enough to be introduced to Charles through a colleague at work after telling them I was in the market for a new Cadillac. Charles ...


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    I was fortunate enough to be introduced to Charles through a colleague at work after telling them I was in the market for a new Cadillac. Charles is an excellent representative of Heritage Cadillac and my experience with him was great. I will certainly recommend him to any friends who may be looking for a new Cadillac.

    Does recommend this dealer

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  • excellent sales rep todd cunningham
    May 4, 2017

    after2 weeks of negotiation with heritage and other cadillac dealers, i with the help of todd cunningham we negotiated the best deal possible for me.


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    after2 weeks of negotiation with heritage and other cadillac dealers, i with the help of todd cunningham we negotiated the best deal possible for me.

    Does recommend this dealer

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  • Would Never Buy A Car From Anyone Else!
    May 4, 2017

    Chuck is the most pleasant person I've ever had the pleasure of making a new car purchase with. My parents have been purchasing Cadillac's from Ch...


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    Chuck is the most pleasant person I've ever had the pleasure of making a new car purchase with. My parents have been purchasing Cadillac's from Chuck for almost 20 years and seeing all the great experiences they had with him growing up prompted me to purchase my very first new car from Chuck 2 years ago. My parents have become close friends with Chuck and every single experience I have with him exceeds my wildest expectations. He is always going above and beyond to make sure his clients are happy and well taken care of. I HIGHLY recommend anyone looking to purchase a new car at Heritage ask to meet with Chuck because I know that he will take excellent care of you. I'll be a client for life so long as Chuck is working at this dealership.

    Does recommend this dealer

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