Skip to main content

Heritage Cadillac

(1,200 reviews)
Visit Heritage Cadillac
Sales hours:
Service hours:
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–5:00pm 8:00am–2:00pm
Sunday Closed Closed
2021 state dealer award
View 8 awards
2021 state dealer award 2020 state dealer award 2019 state dealer award
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
New (888) 499-5596 (888) 499-5596
Used (888) 840-6810 (888) 840-6810
Service (888) 627-8248 (888) 627-8248

Reviews

(1,200 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Heritage Cadillac from DealerRater.

Want to share your experience with this dealership?

Write a review

great service.

great service. Done quickly. Mark Brennan is terrific. Love the waiting room. I love the dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

excellent service, Tommy Capps and Mark in service are

excellent service, Tommy Capps and Mark in service are the best to deal with for my needs

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Tom Capp is amazing.

Tom Capp is amazing. So helpful and knowledgeable. I highly recommend him and heritage Cadillac!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

They solved an unusual problem and worked hard and

They solved an unusual problem and worked hard and efficiently to make my repair a good experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Heritage Cadillac has amazing staff!

Heritage Cadillac has amazing staff! Jeff and Linda from the collision center explained my repair thoroughly and kept me updated on a regular basis. The ladies at the customer service desk are always so pleasant. They all made my interactions with the dealership a pleasurable experience! Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Service Advisor Joe Cilella was simply outstanding!

Service Advisor Joe Cilella was simply outstanding! He has a fantastic personality and was extremely supportive and helpful. He is experienced and knowledgeable and understood our issues with the car and took care of them. He made sure that the service was quick and complete and explained the final report in great detail. Joe is a great ambassador and asset to the dealership. I will continue asking for him and refer my friends and family to him whenever possible. Thanks, Leo Fansler

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

My service manager is ex elkent.

My service manager is ex elkent. Knows my face , my car and the importance of doing a great job

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5 star rating. We appreciate your business! Daren Schaffert GSM

Fran Scepanovich listen to my needs and placed me in a

Fran Scepanovich listen to my needs and placed me in a vehicle that made me feel I made the right choice. In today's market with limited inventory, Fran took the time to help me find my new car and finalize the sale the same day Upon my return to pick up my new vehicle, Fran took the time to review all the features the new vehicle had to offer. Fran was a pleasure to work with and made my new car purchase less stressful than other dealerships that I had visited.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Always smooth sailing when dealing with Mark Brennan.

Always smooth sailing when dealing with Mark Brennan. Was able to get me in the next day after my call.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Always great service experience.

Always great service experience. Mark is always personable and the women at the desk are the absolute best of the best.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.