Reviews
great service.
great service. Done quickly. Mark Brennan is terrific. Love the waiting room. I love the dealership.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
excellent service, Tommy Capps and Mark in service are
excellent service, Tommy Capps and Mark in service are the best to deal with for my needs
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Tom Capp is amazing.
Tom Capp is amazing. So helpful and knowledgeable. I highly recommend him and heritage Cadillac!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
They solved an unusual problem and worked hard and
They solved an unusual problem and worked hard and efficiently to make my repair a good experience.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Heritage Cadillac has amazing staff!
Heritage Cadillac has amazing staff! Jeff and Linda from the collision center explained my repair thoroughly and kept me updated on a regular basis. The ladies at the customer service desk are always so pleasant. They all made my interactions with the dealership a pleasurable experience! Thank you!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Service Advisor Joe Cilella was simply outstanding!
Service Advisor Joe Cilella was simply outstanding! He has a fantastic personality and was extremely supportive and helpful. He is experienced and knowledgeable and understood our issues with the car and took care of them. He made sure that the service was quick and complete and explained the final report in great detail. Joe is a great ambassador and asset to the dealership. I will continue asking for him and refer my friends and family to him whenever possible. Thanks, Leo Fansler
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
My service manager is ex elkent.
My service manager is ex elkent. Knows my face , my car and the importance of doing a great job
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the 5 star rating. We appreciate your business! Daren Schaffert GSM
Fran Scepanovich listen to my needs and placed me in a
Fran Scepanovich listen to my needs and placed me in a vehicle that made me feel I made the right choice. In today's market with limited inventory, Fran took the time to help me find my new car and finalize the sale the same day Upon my return to pick up my new vehicle, Fran took the time to review all the features the new vehicle had to offer. Fran was a pleasure to work with and made my new car purchase less stressful than other dealerships that I had visited.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Always smooth sailing when dealing with Mark Brennan.
Always smooth sailing when dealing with Mark Brennan. Was able to get me in the next day after my call.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Always great service experience.
Always great service experience. Mark is always personable and the women at the desk are the absolute best of the best.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
