Reviews
Great service from the time the overhead door opens
Great service from the time the overhead door opens you’re greeted with a smile all the wait up to you pay the bill. Thank you everyone for your great service!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're glad to hear this! Thank you for sharing your experience!
Bought my Cadillac here and I always service it here.
Bought my Cadillac here and I always service it here. Top notch. I highly recommend.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Satisfied customer.
We are so happy to hear that your experience across the board with us has been great. Come again soon!
Best service EVER!
Best service EVER! Spoke to Joe on the phone to set up the appointment to drop our car off and he was ever so kind and very helpful! Mike helped us upon arrival and he was so kind and helpful as well! The process was quick and the car was complete within a few hours!! Highly recommend Heritage!! Very pleased!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are so happy to hear that you had such a fantastic service experience. We hope to work with you again for the next time you need something!
Mark was very helpful, professional and kept me updated
Mark was very helpful, professional and kept me updated on the progress of my vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for such a fantastic review! We are glad that Mark was able to help you out during your visit. Come again!
Monday I bought a used 2011 Cadillac DTS from out of
Monday I bought a used 2011 Cadillac DTS from out of state. I brought it in to Heritage Cadillac for an oil change and inspection. I very much appreciate the review and service provided to let me know about all the details and services that are required to bring this up to where the car needs to be today. Thank you for the inspection and service, Kevin C.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Kevin, thank you for taking the time to leave us such a kind review. We are glad we were able to help you out with your inspection!
Mark Brennan in the service department is incredibly
Mark Brennan in the service department is incredibly helpful every time we come to the dealership.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Pat, thank you for such a kind review! We hope to see you again soon!
Very good service from Burnell of the service department.
Very good service from Burnell of the service department. He kept me updated on the status of my vehicle while it was being worked on.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for the great review! We are so happy to hear that Burrell was able to make the experience go smooth.
Mike was awesome.
Mike was awesome. He explained everything tome and told me when to bring my car back for the next service. The girls at the front desk were so friendly. Great atmosphere!!!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Lexi, thanks for the review! Mike and the staff will be happy to hear your kind words! Come again!
Very professional but friendly people!
Very professional but friendly people! Joe kept us up to date on the vehicle we ordered. Very accommodating!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for this review! We are glad ordering a vehicle with us went well. Let us know if you need anything else in the future!
Trustworthy, Knowledgeable, Friendly accommodating
Trustworthy, Knowledgeable, Friendly accommodating Henry Burrell, John the transporter, the cashiers and Chris the mechanic are the best. I wold highly recommend Heritage Cadillac to family and friends.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for such a kind review! Our staff will be thrilled to hear how much you enjoyed working with them. Come again soon!