Greg Bell Chevrolet Cadillac

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Reviews

Average Ratings

5.0
100 lifetime reviews.
  • Best experience ever!

    I have put off buying a vehicle for several months, possibly years, simply because I didn't want to deal with a car person. If I had known how aw...

    Dealer Response

    Thank you for driving from Midland to purchase your vehicle. We are pleased that Jerry was able to accommodate all of your needs with no pressure...


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    I have put off buying a vehicle for several months, possibly years, simply because I didn't want to deal with a car person. If I had known how awesome Jerry Hayes is at Greg Bell Chevrolet Cadillac, I would have bought a vehicle much sooner. Jerry took time with me and never made me feel as though I was being pressured to buy. With that being said, he also didn't forget about me---he kept in touch through emails and texts. When I finally decided to take the leap and purchase, Jerry was very helpful---explaining the steps I needed to go through and making sure all the paperwork was in order before I made the 2 plus hour drive to pick up my car. That drive ended up being closer to 4 hours due to traffic. Jerry and I exchanged texts throughout the trip when I realized I wasn't going to make it before the dealership closed. I felt horrible, and was expecting Jerry to say, "Let's plan another day." He didn't. In all his conversations with me, he kept saying, "drive safe," it's okay," "we will be here when you get here." I finally arrived at Greg Bell Chevrolet Cadillac and was greeted so nicely by Jerry, Hank and Mark. Time is valuable, and cannot be replaced---they get it, they went above and beyond, and for that they have a customer for life, a customer who will refer the dealership and Jerry Hayes at every opportunity. Thank you for one of the best buying experiences I have had.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you for driving from Midland to purchase your vehicle. We are pleased that Jerry was able to accommodate all of your needs with no pressure and that the staff went 'above and beyond' to make sure you were satisfied. Thank you for shopping Bell Chevrolet, Cadillac. We appreciate your support


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  • New vehicle ?

    Excellent experience, love driving my new Equinox.


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    Excellent experience, love driving my new Equinox.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Amazing people

    They were really helpful to help me buy my dream car! Would defiantly recomend this dealer to anyone looking for a reasonable priced car.


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    They were really helpful to help me buy my dream car! Would defiantly recomend this dealer to anyone looking for a reasonable priced car.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Best Experience and Easy Transaction

    I had been shopping around for a few months and had driven many vehicles. The attention to detail and service that I received from Becky was outs...


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    I had been shopping around for a few months and had driven many vehicles. The attention to detail and service that I received from Becky was outstanding. The icing on the cake was when she delivered the car for me so that I didn't have to make the drive back to the dealership twice in one day. competitive prices but outstanding customer service will be the reason we return to Greg Bell and recommend this dealership to others.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Great service

    We have done business with them for years. We did buy from another GM dealer, but came back to Greg Bell. They treat you like family. Would hig...


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    We have done business with them for years. We did buy from another GM dealer, but came back to Greg Bell. They treat you like family. Would highly recommend them to family and friends.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Effortless experience

    Greg Bell Chevrolet, Gary Lundy in sales and Mark T in service have elevated the whole experience in sales and service to new heights. I never fe...


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    Greg Bell Chevrolet, Gary Lundy in sales and Mark T in service have elevated the whole experience in sales and service to new heights. I never feel pressured. They listen to what I want and if they don't have it they find it while still maintaining competitive pricing and unparalleled customer service. Thanks to everyone at Greg Bell for a great car buying experience.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Gary was very professional

    though I didn't buy a car there, Gary was very professional in emails and phone call conversations. No pressure, just sound advice and information.

    Dealer Response

    We're happy to hear that our staff was able to provide you with professional service and an overall pleasant experience, Sammy! We hope to see you...


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    though I didn't buy a car there, Gary was very professional in emails and phone call conversations. No pressure, just sound advice and information.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    We're happy to hear that our staff was able to provide you with professional service and an overall pleasant experience, Sammy! We hope to see you again soon!


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  • Greg Bell is the best

    The service experience I’ve had with Greg Bell has blown me away. I had some issues with a car I bought there, but fortunately Greg Bell stands b...

    Dealer Response

    Thanks for the feedback, Jason. We strive to provide excellent service to our customers at Greg Bell Chevrolet Cadillac. If you have any more need...


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    The service experience I’ve had with Greg Bell has blown me away. I had some issues with a car I bought there, but fortunately Greg Bell stands behind their vehicles and has the best customer service I have ever experienced. I live two hours away from Greg Bell, but they sent a flatbed tow truck to drop off a loaner vehicle at my house and pick up my car for repairs. When they determined the engine had internal issues they went ahead and replaced the engine rather than repair it and risk future issues. Despite being a major job, the work was done quickly and done well. They even drove the car back to my house and picked up the loaner. The most amazing part about this is that they did all of this with no questions asked and it didn’t cost me a dime. This wasn’t a brand new car or even certified used car mind you, but an older used car. They went well above and beyond the warranty coverage that came with the car. Their pricing is very fair to begin with, but having a dealer you completely trust and will stand behind their vehicles and service without question is priceless. Even if Greg Bell isn’t the closest dealer it is well worth the drive to go there, they are truly in a league of their own.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thanks for the feedback, Jason. We strive to provide excellent service to our customers at Greg Bell Chevrolet Cadillac. If you have any more needs or questions, our team will be happy to help you. Wishing you a great day until the next time we meet!


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  • dir. shows and events

    I have worked in the auto industry for 30 years and had the privalage of working with lee iaccoca. Mr Iaccoca told the dealers once that quality c...

    Dealer Response

    Thanks for the feedback, Robert. We strive to provide excellent service to our customers at Greg Bell Chevrolet Cadillac. Wishing you a great day ...


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    I have worked in the auto industry for 30 years and had the privalage of working with lee iaccoca. Mr Iaccoca told the dealers once that quality can be purchased but taking care of the customer can not. Greg Bell and his team has grasped this to the fullest from Greg to his team to the cleaniness of the dealership its was an outstanding exsperience. I live in grosse point woods mich and it was an hour and half drive I will tell you it was definalty worth the drive. Please if you are looking for a new or used car check these guy's out you won't be sorry.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thanks for the feedback, Robert. We strive to provide excellent service to our customers at Greg Bell Chevrolet Cadillac. Wishing you a great day until the next time we meet!


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  • Rosanne

    Very professional and I was able to get the vehicle I wanted, within my price range. Excellent staff.

    Dealer Response

    We appreciate you taking the time to leave us this review!


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    Very professional and I was able to get the vehicle I wanted, within my price range. Excellent staff.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We appreciate you taking the time to leave us this review!


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