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Walker Bros Buick Chevrolet

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (27 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (27 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Walker Bros Buick Chevrolet from DealerRater.

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Service department understaffed and definitely

Service department understaffed and definitely under-educated. Had my truck in at least four times for same issue. The final straw was having an appointment for over a week, checking in for said appointment, and the service advisor and technician loudly complaining about my truck being back for warranty repair.

Service department understaffed and definitely

Service department understaffed and definitely under-educated. Had my truck in at least four times for same issue. The final straw was having an appointment for over a week, checking in for said appointment, and the service advisor and technician loudly complaining about my truck being back for warranty repair.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Walker Brothers are the only dealer I use for buying or

Walker Brothers are the only dealer I use for buying or having my 3 vehicles serviced. Their service technicians are knowledgeable, courteous and always do a great job.

Walker Brothers are the only dealer I use for buying or

Walker Brothers are the only dealer I use for buying or having my 3 vehicles serviced. Their service technicians are knowledgeable, courteous and always do a great job.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Consistently outstanding in every respect!

I love this place! They are consistently focused on providing exemplary service. Highest recommendation!

Consistently outstanding in every respect!

I love this place! They are consistently focused on providing exemplary service. Highest recommendation!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Service

Good service, nice waiting area, timely service. Would consider purchasing a vehicle from this dealership in the future, new to the area so was just here for service.

Service

Good service, nice waiting area, timely service. Would consider purchasing a vehicle from this dealership in the future, new to the area so was just here for service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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possible repair--not needed

my defroster didn't work--for me; actually my mechanic came to the car and immediately made it work. i just didn't know how to turn it on since it is a new car to me. i was so delighted that i didn't have to pay for a repair.

possible repair--not needed

my defroster didn't work--for me; actually my mechanic came to the car and immediately made it work. i just didn't know how to turn it on since it is a new car to me. i was so delighted that i didn't have to pay for a repair.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Oil change tire rotation

Always do a good job in and out no problem it nice to pull right in and they take it from there

Oil change tire rotation

Always do a good job in and out no problem it nice to pull right in and they take it from there

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Mechanical and collision repair

Go out of their way to provide terrific service and vehicles

Mechanical and collision repair

Go out of their way to provide terrific service and vehicles

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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dawnmc4@aol.com

We were provided excellent service. And appreciate the quickness of our needs. Wonderful service department.

dawnmc4@aol.com

We were provided excellent service. And appreciate the quickness of our needs. Wonderful service department.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Would not honor online pricing

Was very disappointed in my recent visit. I came in with an appointment to test drive (and hopefully purchase) a used Lincoln. When it came time to negotiate the price they tried to pull one over on me. The price in store was $1900 more than the online price. When Mike, the "online guy", came in to see where I was getting my price...all he said was "I'm sorry but Carfax put the wrong price in and we will not honor that price." Last I remembered that was called false advertising Mike! Will not deal with a shady dealership like this ever again. Very disappointing!!!

Would not honor online pricing

Was very disappointed in my recent visit. I came in with an appointment to test drive (and hopefully purchase) a used Lincoln. When it came time to negotiate the price they tried to pull one over on me. The price in store was $1900 more than the online price. When Mike, the "online guy", came in to see where I was getting my price...all he said was "I'm sorry but Carfax put the wrong price in and we will not honor that price." Last I remembered that was called false advertising Mike! Will not deal with a shady dealership like this ever again. Very disappointing!!!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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John Dolak

Got what I needed in a timely fashion. Friendly service people

John Dolak

Got what I needed in a timely fashion. Friendly service people

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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