Reviews
Write a reviewService department understaffed and definitely
Service department understaffed and definitely under-educated. Had my truck in at least four times for same issue. The final straw was having an appointment for over a week, checking in for said appointment, and the service advisor and technician loudly complaining about my truck being back for warranty repair.
Service department understaffed and definitely
Service department understaffed and definitely under-educated. Had my truck in at least four times for same issue. The final straw was having an appointment for over a week, checking in for said appointment, and the service advisor and technician loudly complaining about my truck being back for warranty repair.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Walker Brothers are the only dealer I use for buying or
Walker Brothers are the only dealer I use for buying or having my 3 vehicles serviced. Their service technicians are knowledgeable, courteous and always do a great job.
Walker Brothers are the only dealer I use for buying or
Walker Brothers are the only dealer I use for buying or having my 3 vehicles serviced. Their service technicians are knowledgeable, courteous and always do a great job.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Consistently outstanding in every respect!
I love this place! They are consistently focused on providing exemplary service. Highest recommendation!
Consistently outstanding in every respect!
I love this place! They are consistently focused on providing exemplary service. Highest recommendation!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Service
Good service, nice waiting area, timely service. Would consider purchasing a vehicle from this dealership in the future, new to the area so was just here for service.
Service
Good service, nice waiting area, timely service. Would consider purchasing a vehicle from this dealership in the future, new to the area so was just here for service.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
possible repair--not needed
my defroster didn't work--for me; actually my mechanic came to the car and immediately made it work. i just didn't know how to turn it on since it is a new car to me. i was so delighted that i didn't have to pay for a repair.
possible repair--not needed
my defroster didn't work--for me; actually my mechanic came to the car and immediately made it work. i just didn't know how to turn it on since it is a new car to me. i was so delighted that i didn't have to pay for a repair.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Oil change tire rotation
Always do a good job in and out no problem it nice to pull right in and they take it from there
Oil change tire rotation
Always do a good job in and out no problem it nice to pull right in and they take it from there
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Mechanical and collision repair
Go out of their way to provide terrific service and vehicles
Mechanical and collision repair
Go out of their way to provide terrific service and vehicles
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
dawnmc4@aol.com
We were provided excellent service. And appreciate the quickness of our needs. Wonderful service department.
dawnmc4@aol.com
We were provided excellent service. And appreciate the quickness of our needs. Wonderful service department.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Would not honor online pricing
Was very disappointed in my recent visit. I came in with an appointment to test drive (and hopefully purchase) a used Lincoln. When it came time to negotiate the price they tried to pull one over on me. The price in store was $1900 more than the online price. When Mike, the "online guy", came in to see where I was getting my price...all he said was "I'm sorry but Carfax put the wrong price in and we will not honor that price." Last I remembered that was called false advertising Mike! Will not deal with a shady dealership like this ever again. Very disappointing!!!
Would not honor online pricing
Was very disappointed in my recent visit. I came in with an appointment to test drive (and hopefully purchase) a used Lincoln. When it came time to negotiate the price they tried to pull one over on me. The price in store was $1900 more than the online price. When Mike, the "online guy", came in to see where I was getting my price...all he said was "I'm sorry but Carfax put the wrong price in and we will not honor that price." Last I remembered that was called false advertising Mike! Will not deal with a shady dealership like this ever again. Very disappointing!!!
- Customer service 1.0
- Buying process 1.0
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
John Dolak
Got what I needed in a timely fashion. Friendly service people
John Dolak
Got what I needed in a timely fashion. Friendly service people
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase