Reviews
Write a reviewGREAT
had a great experience with charlie at Frank Beck Chevy. between the test drive to the phone calls making sure they knew what i wanted and liked, overall great
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
great service will and do recommend to others
I always receive great service from Frank Beck Chevrolet They take real good care of my Impala and will keep going there for my service needs.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Windshield wiper motor
I arrived @ the dealership on a day that rain was predicted to start @ anytime. my windshield wipers had stopped working when I left my house in the morning. the problem was diagnosed quickly, wiper motor, and I was back on the road in no time @ all.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
100,000 Mile work on 2008 Chevrolet Silverado
The service was excellent and the service representative was courteous and cordial. The service representative gave me update when the vehicle was to be done.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Awesome service!
Always have a great time when having to visit for my oil changes or anything my car needs help with. Everyone is always friendly and willing to help!
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
the best dealership in michigan
I had problems with my new silverado so Dave Beck and Charlie balog got with Gm and told them about it and after reviewing the problem Gm did a buy back and put me in to a new 2015 .I think that Gm and frank , Beck chevrolet are the best and I will look forward too working with them in the future David Spencer
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Customer Service
The staff always greet me with a smile and respect. They make you feel like they care and want to help get your car back on the road as quickly as possible. If the repair is going to take lomger than expected, they offer to take you home or provide a loaner. The waiting area always has coffee and popcorn available. It's a very friendly customer service dealer to work with. I would highly recommend them.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
GREAT PLACE TO BUY A NEW CAR!
I had the best experience buying a car from Frank Beck Chevrolet. Everyone was very nice and helpful. I would defiantly recommend them to friends and family.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Oil change
I bring my car in for service here. Also bought my car here. It has been a good experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Routine Service
I bought my Chevrolet Traverse from Frank Beck Chevrolet. The buying process was easy and they treated me very well! Their service department is very timely and accurate. I highly recommend this dealership for service and for buying a vehicle!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
