Monroe Superstore Dodge Chrysler Jeep RAM

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Reviews

Average Ratings

4.8
69 lifetime reviews.
  • Great Dealer!

    We moved to Michigan a few weeks ago and needed to get my wife a used car. Dealing with Monroe Superstores Used car department was simple, straigh...


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    We moved to Michigan a few weeks ago and needed to get my wife a used car. Dealing with Monroe Superstores Used car department was simple, straightforward, and friendly, they did a GREAT job. A week after we bought our car there was a driveshaft issue which they fixed without charge even though they were not obligated to do so. I would go out of my way to buy from them again and would recommend them anytime.

    Does recommend this dealer
    Shopped for a used car
    Came in for service or repair
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • Awesome experience

    I drove all the way down to Monroe because they offered the vehicle at the pricepoint I wanted. My sales woman Tina K was fantastic. From begin...


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    I drove all the way down to Monroe because they offered the vehicle at the pricepoint I wanted. My sales woman Tina K was fantastic. From beginning to end she answered all my questions and ensured that I was fully comfortable with my purchase. I would defiantly recommend Tina and the Monroe dealership to family and friends! Thank You Tina!!!!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • NOW THAT'S CUSTOMER SERVICE!

    I withdraw my previous review as I revisited the dealership today and Juan Garcia-Liriano and his Sales Manager Les McDonald made the deal happen ...


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    I withdraw my previous review as I revisited the dealership today and Juan Garcia-Liriano and his Sales Manager Les McDonald made the deal happen and went several steps beyond to accommodate me. I was VERY please with this sale and would recommend this sales team to anyone. Thanks guys you MADE MY DAY., satisfied customer - Bryan Mozingo (Monroe Township)

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • No deal maid, sales staff won't even respond

    Went to purchase a vehicle I test drove offered cash out the door, but couldn't make a deal. No follow up calls or contact even after they lowered...

    Dealer Response

    Thanks for the feedback! Unfortunately your offer would result in too great of a loss for the store on the vehicle you were looking at. I will mak...


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    Went to purchase a vehicle I test drove offered cash out the door, but couldn't make a deal. No follow up calls or contact even after they lowered the price. I attempted to contact several times no contact back. Dealing with other dealers with great follow up and customer service

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Dealer Response

    Thanks for the feedback! Unfortunately your offer would result in too great of a loss for the store on the vehicle you were looking at. I will make a point to speak to your sales consultant, to ensure the follow up process improves. I regret we could not satisfy you at this time, but don't hesitate to contact me directly with any other questions or comments.... Les McDonald UCM 734-731-8127


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  • New Truck Buyer

    I was in the market for a new Ram pick-up. My Salesman Alex "The car Guy" was very helpful. Alex was very Knowledgeable of the Ram product. Helpfu...


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    I was in the market for a new Ram pick-up. My Salesman Alex "The car Guy" was very helpful. Alex was very Knowledgeable of the Ram product. Helpful in determining my needs & putting me in the Ram of my Dreams. The whole staff was very friendly & made the sale easy! Would recommend this dealership to any& everybody!!!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • A+ Dealer!

    Highly recommend Monroe MI Dodge dealership when shopping around for a great deal. A.J. Garcia went above & beyond to get us the new 2016 Chrysler...


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    Highly recommend Monroe MI Dodge dealership when shopping around for a great deal. A.J. Garcia went above & beyond to get us the new 2016 Chrysler 300 Limited that we wanted. Great guy!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • Awesome customer service!

    Angie and Chris were awesome and very helpful. We walked in planning on just looking around and came over with a brand new 2016 challenger! Chris ...


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    Angie and Chris were awesome and very helpful. We walked in planning on just looking around and came over with a brand new 2016 challenger! Chris made our first time leasing experience a great one! Will definitely be back in the future!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Service Department

    Went there for service on my new RAM. They were GREAT. Especially Joe in the body shop. I will be back for sure when buying again. But until then...


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    Went there for service on my new RAM. They were GREAT. Especially Joe in the body shop. I will be back for sure when buying again. But until then I have no reservations about getting my vehicles serviced there.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Awesome Service!

    I am a first time car buyer. I called prior to arrival, and the gentleman that I spoke with was VERY personable, clear, knowledgeable, patient and...


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    I am a first time car buyer. I called prior to arrival, and the gentleman that I spoke with was VERY personable, clear, knowledgeable, patient and friendly. I will definitely continue my business with AJ, and Monroe Superstore in Monroe, Michigan.

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
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  • Overall awesome experience

    Everyone at the Monroe Superstore was extremely welcoming and helpful. They made the whole process of test driving, trading in, and purchasing a n...


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    Everyone at the Monroe Superstore was extremely welcoming and helpful. They made the whole process of test driving, trading in, and purchasing a new vehicle as easy as possible. The day I went in to pick up my new Jeep everyone was so happy and congratulating me. Troy did an outstanding job getting me set-up in my car and explaining every detail I needed to know (such as setting up my bluetooth, removing the doors and top, etc.). I will be coming back to the Monroe Superstore and I will be recommending it to all of my family and friends.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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