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Reviews

Average Ratings

4.8
229 lifetime reviews. Includes reviews of Lombard Ford from DealerRater.com
  • Ford Explorer purchase & service

    Our recent purchase experience was excellent. Marc Jones was the Sales Representative who assisted us. He is honest, thorough and very competent -...


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    Our recent purchase experience was excellent. Marc Jones was the Sales Representative who assisted us. He is honest, thorough and very competent - a real professional. He is extremely knowledgeable about Ford vehicles and patient in dealing with his customers. This is our third Explorer and all of them are serviced at Lombard Ford. Larry Wright, our Service Representative, knows his cars inside and out. He is not only very experienced and skilled at diagnosing vehicle issues; but is honest, competent and thorough. In short, buy & service your Ford at Lombard.

    Does recommend this dealer
    Shopped for a new car
    Came in for service or repair
    Did make a purchase
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  • Great dealership
    May 26, 2017

    This place is very nice in terms of dealership and customer service. Dan was my point of contact and he has got really good knowledge and skills. ...


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    This place is very nice in terms of dealership and customer service. Dan was my point of contact and he has got really good knowledge and skills. He helped me out in getting the best suited car for me. Overall process was very smooth and easily done. Thanks again to Dan for the deal.

    Does recommend this dealer

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  • Smooth
    May 26, 2017

    Everything about the deal went smooth. Nothing was sugar coated they did exactly what they said they were going to do. I am the second generation ...


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    Everything about the deal went smooth. Nothing was sugar coated they did exactly what they said they were going to do. I am the second generation of my family purchasing vehicles here.

    Does recommend this dealer

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  • Good service.
    May 25, 2017

    Helpful staff who are friendly as well as supportive. Informative in every aspect and go to many lengths to get you a good deal. Fully recommend t...


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    Helpful staff who are friendly as well as supportive. Informative in every aspect and go to many lengths to get you a good deal. Fully recommend this dealership.

    Does recommend this dealer

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  • Car purchase
    May 23, 2017

    Excellent experience, smooth transaction, Mark is very knowledgeable with the ford product,the whole staff was friendly and courteous. The car lot...


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    Excellent experience, smooth transaction, Mark is very knowledgeable with the ford product,the whole staff was friendly and courteous. The car lot had much to choose from.

    Does recommend this dealer

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  • pleasure to work with
    May 22, 2017

    Working with Mark and staff at lombard was a great experience. I bought a new ford f-350 with a trade. Come to find out my trade had much more r...


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    Working with Mark and staff at lombard was a great experience. I bought a new ford f-350 with a trade. Come to find out my trade had much more rust problems than i originally thought. With that said the team did everything in there power to get me as much for my trade as possible even with the rust issue. They took the time not to rush and really kept me in the loop on the whole process. So all i can say is thank you to everyone at lombard ford. Don't hesitate to give them a try i highly recommended them. Also they filled my new truck to the top with fuel. I have bought a few vehicles in my life and let me tell you they don't do that anymore ( even if you ask ). So a big 👍

    Does recommend this dealer

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  • Love my new 'Stang and the service I received from Corinne
    May 20, 2017

    Mike in the finance department and Corinne in sales made sure my experience was perfect. Would recommend Lombard Ford to all future Ford Owners! F...


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    Mike in the finance department and Corinne in sales made sure my experience was perfect. Would recommend Lombard Ford to all future Ford Owners! From the test drive down to the paper work I was comfortable and informed every step of the way.

    Does recommend this dealer

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  • Had a blast
    May 17, 2017

    The best part of my entire time at the Lombard Ford Dealership is that the salesman Dan offered me show me how to drive standard. I never driven s...


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    The best part of my entire time at the Lombard Ford Dealership is that the salesman Dan offered me show me how to drive standard. I never driven standard before and he did a great job showing me. I didn't go for the Ford Fiesta but its nice to now have that option when investing in future cars.

    Does recommend this dealer

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  • Lombard Ford Service - Excellance personified!
    May 14, 2017

    Larry Wright, the Service Manager at Lombard, is extremely knowledgeable about Fords, friendly, honest & straightforward, and very hardworking. H...


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    Larry Wright, the Service Manager at Lombard, is extremely knowledgeable about Fords, friendly, honest & straightforward, and very hardworking. His crew is timely, very skilled, and attentive to details. Larry is a "one of a kind" manager, who is attentive to his employer's interests; while treating his customers as if they are family. He is the backbone of that dealership. One of his biggest assets is his willingness to take the time to explain the reason for major repairs - and explain it in a clear and concise manner. I am driving my 3rd Lombard Ford; largely because of him.

    Does recommend this dealer
    Came in for service or repair

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  • A 10 in customer service
    May 12, 2017

    I purchased a Ford ESP service plan from Lombard Ford several years ago. It was due to expire so a year before it did I contacted Lombard and spok...


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    I purchased a Ford ESP service plan from Lombard Ford several years ago. It was due to expire so a year before it did I contacted Lombard and spoke with Emma Allen who said she would contact me prior to the expiration date and review my options which she in fact did. Now this is exceptional in its self this day and age. Two weeks prior to expiration she e mailed a quote with with my options for coverage. I purchased a new ESP plan from Lombard without even searching other dealers. In closing I cannot thank Emma Allen and associate Jack along with Lombard Ford for providing a truly great experience. If I lived anywhere near the state of Connecticut Lombard Ford would be my choice for Sales and Service based on my dealings with Emma and Jack. Steve Large .

    Does recommend this dealer

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