Howard Orloff Jaguar, Volvo Cars, Land Rover

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Reviews

Average Ratings

4.9
139 lifetime reviews.
  • Best Experience Ever!

    I have never enjoyed the car-buying experience until now. I made a brief phone call to the dealership where I was connected with Alicia Houston pr...

    Dealer Response

    Welcome to Howard Orloff family. We are happy to provide you with excellent service and Alicia made it worth experiencing. We look forward to prov...


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    I have never enjoyed the car-buying experience until now. I made a brief phone call to the dealership where I was connected with Alicia Houston prior to coming in to view the vehicle that I was interested in. The phone call itself was very easy going and welcoming. Alicia takes the time to truly know her customer and treat them with kindness, patience and respect. She clearly possesses knowledge of any car that she sells as well. Every question is answered thoroughly and precisely. What is very clear to me though, and stands out about my latest purchase is how passionate Alicia is about what she does. Aware of what I was looking for and with my interest at heart, Alicia made my experience one that I wish everyone to have. From the first handshake to the final hug and hand-off of my keys, I have a new friend at Howard Orloff. Hats off to Alicia for making something that tends to be slightly stress-inducing, a rather thrilling and joyful experience. Thank you so much for your kindness and true consideration!!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Welcome to Howard Orloff family. We are happy to provide you with excellent service and Alicia made it worth experiencing. We look forward to providing you continued excellent customer service in the future and having you as a lifelong customer.


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  • Best Service!!!!

    I was looking to trade in my Range Rover to get into a newer one and I submitted in inquiry online for a vehicle that caught my eye. Within an hou...


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    I was looking to trade in my Range Rover to get into a newer one and I submitted in inquiry online for a vehicle that caught my eye. Within an hour, Tom Eckardt called me back. I am super busy and explained that to Tom...he handled my trade-in and purchase so quickly and smoothly that I will never buy a car from anyone else but him. He went above and beyond to get me what I needed and made me feel comfortable and supported the entire time. This was the easiest and most rewarding car buying experience I have ever had. Thanks Tom!!!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Best Service Ever...In life!!!!

    I was looking to trade in my Range Rover to get into a newer one and I submitted in inquiry online for a vehicle that caught my eye. Within an hou...


    Show Full Review

    I was looking to trade in my Range Rover to get into a newer one and I submitted in inquiry online for a vehicle that caught my eye. Within an hour, Tom Eckardt called me back. I am super busy and explained that to Tom...he handled my trade-in and purchase so quickly and smoothly that I will never buy a car from anyone else but him. He went above and beyond to get me what I needed and made me feel comfortable and supported the entire time. This was the easiest and most rewarding car buying experience I have ever had. Thanks Tom!!!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Purchase Range Rover Howard Orloff Imports Chic

    Great service and great experience with Tom Eckhardt at Howard Orloff Imports purchasing our new Range Rover Sport. He was very helpful and was ...

    Dealer Response

    We are happy to hear about your wonderful sales experience with Tom Eckhardt. We hope you enjoy your new Range Rover Sport. Thank you for your kin...


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    Great service and great experience with Tom Eckhardt at Howard Orloff Imports purchasing our new Range Rover Sport. He was very helpful and was able to find the truck we were looking for and made the process of purchasing a new car very easy.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We are happy to hear about your wonderful sales experience with Tom Eckhardt. We hope you enjoy your new Range Rover Sport. Thank you for your kind words.


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  • Customer Focus!

    Competitively priced. Expedited process, prepared car for delivery following business day. Friendly customer service. Thanks!

    Dealer Response

    Thank you for your kind comments. We look forward to providing you continued excellent customer service in future!!


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    Competitively priced. Expedited process, prepared car for delivery following business day. Friendly customer service. Thanks!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your kind comments. We look forward to providing you continued excellent customer service in future!!


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  • Car purchase

    James was extremely helpful in helping us with our purchase. Our family would definitely use his service again!

    Dealer Response

    We are happy to hear about your excellent experience with James. We thank you for your business at Howard Orloff and look forward to having you as...


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    James was extremely helpful in helping us with our purchase. Our family would definitely use his service again!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We are happy to hear about your excellent experience with James. We thank you for your business at Howard Orloff and look forward to having you as a lifelong customer!


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  • New car purchase

    James is excellent. Highly knowledgeable of the vehicle capabilities. Good natured and great character businessman. Excellent buying experience wo...

    Dealer Response

    Thank you for your kind comments! We are happy to hear that James has provided you with excellent sales experience.


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    James is excellent. Highly knowledgeable of the vehicle capabilities. Good natured and great character businessman. Excellent buying experience working with james

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your kind comments! We are happy to hear that James has provided you with excellent sales experience.


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  • Alicia Houston was fantastic!

    I had visited another dealership and had lost hope that Land Rover was for me. After visiting Howard Orloff's website Alicia Houston reached out ...

    Dealer Response

    We are happy to hear that you love your new Range Rover Sport and had a great sales experience with Alicia. We are look forward to providing you e...


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    I had visited another dealership and had lost hope that Land Rover was for me. After visiting Howard Orloff's website Alicia Houston reached out and my experience was changed. Alicia was incredible and so easy to deal with. My purchase of a new Sport turned out to be one of the best car experiences I have ever had. I will recommend her and the dealership to anyone I can. Thank your for the great customer service.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We are happy to hear that you love your new Range Rover Sport and had a great sales experience with Alicia. We are look forward to providing you excellent customer service in the future!


    Hide Full Review
  • What a GREAT Shopping Experience, Thanks Alicia H.

    I have never enjoyed the car-buying experience until now. I made a brief phone call to the dealership where I was connected with Alicia Houston pr...

    Dealer Response

    Welcome to Howard Orloff family. We are happy to provide you with excellent service and Alicia made it worth experiencing. We look forward to prov...


    Show Full Review

    I have never enjoyed the car-buying experience until now. I made a brief phone call to the dealership where I was connected with Alicia Houston prior to coming in to view the vehicle that I was interested in. The phone call itself was very easy going and welcoming. Alicia takes the time to truly know her customer and treat them with kindness, patience and respect. She clearly possesses knowledge of any car that she sells as well. Every question is answered thoroughly and precisely. What is very clear to me though, and stands out about my latest purchase is how passionate Alicia is about what she does. Aware of what I was looking for and with my interest at heart, Alicia made my experience one that I wish everyone to have. From the first handshake to the final hug and hand-off of my keys, I have a new friend at Howard Orloff. Hats off to Alicia for making something that tends to be slightly stress-inducing, a rather thrilling and joyful experience. Thank you so much for your kindness and true consideration!!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Welcome to Howard Orloff family. We are happy to provide you with excellent service and Alicia made it worth experiencing. We look forward to providing you continued excellent customer service in the future and having you as a lifelong customer.


    Hide Full Review
  • Bought a used Audi

    This place is great!! The sales man Shawn Stephens and the manager their are excellent! So easy to work with and I got an awesome deal from them! ...

    Dealer Response

    Dear Amy, Thank you very much for such great review! We work really hard to offer the best deal to our customers and glad to see that reflected o...


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    This place is great!! The sales man Shawn Stephens and the manager their are excellent! So easy to work with and I got an awesome deal from them! First time buyer at Howard Orloff Imports in Chicago and will definitely go again and recommend them. There is no pressure and they want your business so they work with you and it's not like other dealers where it's a 3 hour process going back and forth with numbers! Hands down they are great!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Dear Amy, Thank you very much for such great review! We work really hard to offer the best deal to our customers and glad to see that reflected on your last visit. We hope to see you again!


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