Reviews

Average Ratings

5.0
72 lifetime reviews.
  • Great service team

    The service advisers are always pleasant and knowledgeable and the waiting area is nice. Different options. You can either get work done or read.

    Dealer Response

    Thanks Charlotte for your kind words and your business!


    Show Full Review

    The service advisers are always pleasant and knowledgeable and the waiting area is nice. Different options. You can either get work done or read.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks Charlotte for your kind words and your business!


    Hide Full Review
  • The best dealership anywhere

    The professionalism of the entire operation is superb. When an additional repair was identified on my (225,000 miles) 2004 Outback, I was called ...

    Dealer Response

    Thanks Celeste for your comments and your business... see you in another 225k :)


    Show Full Review

    The professionalism of the entire operation is superb. When an additional repair was identified on my (225,000 miles) 2004 Outback, I was called for approval before the car was disassembled. After excellent coordination between the service, sales, and financing departments, I drove away in my new 2017 Impreza within 24 hours. There is no better vehicle than a Subaru, and no better dealership than Ruge's. Well done!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks Celeste for your comments and your business... see you in another 225k :)


    Hide Full Review
  • Great Service

    Employees are pleasant and always accommodating. Their newly remodeled waiting area is comfortable and clean. We've been buying and servicing our...

    Dealer Response

    Thanks Kathy we appreciate your business, and your kind words!


    Show Full Review

    Employees are pleasant and always accommodating. Their newly remodeled waiting area is comfortable and clean. We've been buying and servicing our Subarus at Ruge's for many years and wouldn't go anyplace else.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks Kathy we appreciate your business, and your kind words!


    Hide Full Review
  • wonderful experience

    Everything was easy from the reminders for the check-up and scheduling the appointment to dropping off my car and getting back after the service. ...

    Dealer Response

    Thanks Barbara for your kind words, and your business!


    Show Full Review

    Everything was easy from the reminders for the check-up and scheduling the appointment to dropping off my car and getting back after the service. Brett remembered my name when I returned later to get my water bottle which I left earlier in the day.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks Barbara for your kind words, and your business!


    Hide Full Review
  • Review

    Our salesman Christian was very knowledgeable, courteous & always willing to go that extra mile for us! We had an excellent experience with enti...

    Dealer Response

    Thanks Camille we appreciate your kind words, and your business. Enjoy your new Subaru!


    Show Full Review

    Our salesman Christian was very knowledgeable, courteous & always willing to go that extra mile for us! We had an excellent experience with entire staff!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks Camille we appreciate your kind words, and your business. Enjoy your new Subaru!


    Hide Full Review
  • Oilchange

    Needed an oil change. Work was done quickly, didn't have to wait long, waiting area was nice and clean plus free coffee.

    Dealer Response

    Thanks for your kind comments and your business!


    Show Full Review

    Needed an oil change. Work was done quickly, didn't have to wait long, waiting area was nice and clean plus free coffee.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for your kind comments and your business!


    Hide Full Review
  • Ruge's Subaru Review of a Customer's car Service

    Took me exactly at the appointed time. My service coordinator was very pleasant, helpful and courteous. Work was done in a timely manner (while I...

    Dealer Response

    Thanks Geraldine! We appreciate your kind comments and your business.


    Show Full Review

    Took me exactly at the appointed time. My service coordinator was very pleasant, helpful and courteous. Work was done in a timely manner (while I waited).

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks Geraldine! We appreciate your kind comments and your business.


    Hide Full Review
  • Fantastic Experience

    From the moment I walked in, I felt welcomed by the sales team. The sales person I got the pleasure of working with helped me feel comfortable, as...

    Dealer Response

    Thanks Angeleen, we really appreciate your kind words and your business! Enjoy!


    Show Full Review

    From the moment I walked in, I felt welcomed by the sales team. The sales person I got the pleasure of working with helped me feel comfortable, as it is a huge decision to buy a car, and really listened to what I was looking for in a car. He was genuine throughout the process and I never felt like he was just trying to get a commission check. He was available to answer my questions and always maintained a great attitude. He connected me to a car I am absolutely in love with and helped me feel confident in my decision.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks Angeleen, we really appreciate your kind words and your business! Enjoy!


    Hide Full Review
  • Exceptional Service

    The service people were very helpful and I was taken care of within 20 seconds after entering the building! It's a comfortable, friendly waiting a...

    Dealer Response

    Thanks Pamela, we appreciate your business and your kind words!


    Show Full Review

    The service people were very helpful and I was taken care of within 20 seconds after entering the building! It's a comfortable, friendly waiting area with plenty of free snacks and beverages. Ruge's service is far above average!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks Pamela, we appreciate your business and your kind words!


    Hide Full Review
  • great service for over 50 years

    The staff is friendly and knows how to make the customer feel at "home". They were knowledgeable about the repairs that were being made and explai...

    Dealer Response

    Thanks Austin, we appreciate your comments and your business!


    Show Full Review

    The staff is friendly and knows how to make the customer feel at "home". They were knowledgeable about the repairs that were being made and explained them when asked.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks Austin, we appreciate your comments and your business!


    Hide Full Review