Romeo Chevrolet Buick GMC

We cannot say enough good things about our experience with Romeo Chevrolet! Our sales agent Randy Wilbur was friendly, knowledgeable and went above and beyond to help us close our deal on a 2014 Equinox. The Sales Manager and the Finance Team (George and Geoff) were expedient and made sure we were able to get the deal done in a timely manner. We would highly recommend anyone looking for a new or used car to visit this dealership first. We will never consider going anywhere other than Romeo Chevrolet when buying a vehicle. W. Newmyer and H. Oxford

I purchased a certified gmc sierra crew cab from romeo. Before its first oil change the oil light came on. I added a quart of oil. Roughly 1500 miles later the light came back on. I brought it back to romeo and they started a oil consumption test. I found it weird they didnt mark the oil cap so that oil couldnt be added or removed without them knowing. But i went on with the test bringing it back several times, every time it was low on oil. Finally the guy over seeing the test said its acceptable for this engine to burn oil. I was dumb founded. Since then, the dealership called and asked how i was doing with the truck. I explained the situation and he said to come back in and acted like they would make it right. I got there and they were prepared to try and sell me another vehicle and basically said i would have to take a big loss on my trade in ( the vehicle they sold me that was faulty). I told them i couldnt afford that and all i wanted was my truck fixed. They sent me back to service, where they started a oil consumption test, i was back to square one again and this time it was down more then a quart of oil, again no marks were made on the oil cap which would prevent somebody from tampering with the oil consumption test, which leads me to believe i was getting the run around. I havent been back since. I live 45 min away and have added almost a quart of oil to my truck every 1500 miles. I cant believe the service that i have received there. My friend recommended me to purchase a vehicle from them since he was familiar with the owner, so i thought i may have had a better experience then this

I went here to purchase a used car at noon.I test drove the car and really liked it.so the salesman and I sat down and agreed on a payment I could afford.He went to see someone and returned and said "We have a deal!".We shook hands on it.So we spent about an hour filling out forms,getting a payoff amount for my trade.Then he brings the stack of papers back to the finance guy.After 30 min. or so,the finance guy comes out and asks me for money down or a co-signer.I told him my wife does not work and has no income.He says that doesn't matter-get her to submit a credit app. online.So I call my wife,she drives home and fills out app. for credit.Another hour goes by,and the salesman comes to get me.He takes me to the Buick building next door.where some guy tells me he can't do anything for me.After 3 hrs plus after "having made a deaL" I was sent away with nothing.Will never return to this dealer and unless you like being treated badly,I would steer clear of this place