Bob Ferrando Ford Lincoln

Reviews

Average Ratings

5.0
239 lifetime reviews. Includes reviews of Bob Ferrando Ford Lincoln from DealerRater.com
  • Vehicle repair

    I called the service dept.on a Fri afternoon about a problem with my 2016 Lincoln MKX. I had purchased the vehicle there about 5 mo. previously. ...

    Dealer Response

    Thanks so much for your feedback. Again, we appreciate your recommendation of Bob Ferrando Ford Lincoln and we hope to be of service again in the ...


    Show Full Review

    I called the service dept.on a Fri afternoon about a problem with my 2016 Lincoln MKX. I had purchased the vehicle there about 5 mo. previously. A dead battery was apparent but I was also unable to gain entry to the car. Within 2 hrs. they brought me a loaner vehicle and took my car back to the service dept. The problem was diagnosed as a software issue and a software update was applied. They delivered my car back in the early afternoon of the next day. I have never, repeat never, been treated this well by a dealership service dept. Special thanks to Doug, John, and Chris for their professionalism and service. MB

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks so much for your feedback. Again, we appreciate your recommendation of Bob Ferrando Ford Lincoln and we hope to be of service again in the future.


    Hide Full Review
  • Truly Grateful!
    October 17, 2017

    My car ended up being a total loss, so I started looking around the dealerships for a reliable SUV. While browsing, I met Scott Wolfe. I told him ...


    Show Full Review

    My car ended up being a total loss, so I started looking around the dealerships for a reliable SUV. While browsing, I met Scott Wolfe. I told him my situation and what I was looking for, he graciously showed me around the lot. Once I found one I was interested in with no hesitation and a smile, walked all the way across the huge lot (multiple times btw) to get information and keys for each vehicle. I eventually found one, a 2012 Ford Escape Limited. The miles were right and the price was too! Scott really helped me find the perfect vehicle for my family! Infact, everyone there was friendly and helpful. Paul helped me with my financing, he worked with me and helped me get the best payment possible! Both gentleman, in their own ways made my car buying experience enjoyable! I look forward to dealing with Bob Ferrando Ford out in Girard PA again!

    Does recommend this dealer

    Hide Full Review
  • Bought my third Focus and I love it!!
    October 12, 2017

    Traded a 2010 Focus for 2017 Focus Hatchback and I love it!! Scott Wolff was a terrific salesman, did not overly pressure us into maki ng a decis...


    Show Full Review

    Traded a 2010 Focus for 2017 Focus Hatchback and I love it!! Scott Wolff was a terrific salesman, did not overly pressure us into maki ng a decision. Worked with us to get a great deal!! We WILL be back there for our next vehicle!!!

    Does recommend this dealer

    Hide Full Review
  • Good experience!
    October 11, 2017

    I gave Fernando???s a 5 star because they help you out anyway possible. If you have a price range they don???t push you to get this or that. They ...


    Show Full Review

    I gave Fernando???s a 5 star because they help you out anyway possible. If you have a price range they don???t push you to get this or that. They are extremely helpful and they look out for the customer needs not theirs.

    Does recommend this dealer

    Hide Full Review
  • Dealership was easy to work with, and very thorough.
    October 11, 2017

    Todd was great to work with. Very informative, not pushy, understood my needs in a vehicle. Mandi was very thorough and friendly in the delivery...


    Show Full Review

    Todd was great to work with. Very informative, not pushy, understood my needs in a vehicle. Mandi was very thorough and friendly in the delivery of the vehicle.

    Does recommend this dealer

    Hide Full Review
  • Awesome
    October 10, 2017

    Needed a new car quickly within a certain budget and he was able to help me find what I was looking for within a few hours!


    Show Full Review

    Needed a new car quickly within a certain budget and he was able to help me find what I was looking for within a few hours!

    Does recommend this dealer

    Hide Full Review
  • Awesome!
    October 9, 2017

    Todd was very friendly and helpful in finding a car I was looking for. He was very easy to work with and found me the perfect car!


    Show Full Review

    Todd was very friendly and helpful in finding a car I was looking for. He was very easy to work with and found me the perfect car!

    Does recommend this dealer

    Hide Full Review
  • Top notch salesman
    October 5, 2017

    Shawn Haas went the extra mile to make buying a new truck as easy as possible. I???ve been buying trucks from him for over 20 years now! I alway...


    Show Full Review

    Shawn Haas went the extra mile to make buying a new truck as easy as possible. I???ve been buying trucks from him for over 20 years now! I always know I???m getting a good deal!!

    Does recommend this dealer

    Hide Full Review
  • Ed Cooley got us a car!
    October 4, 2017

    I was almost 9 months pregnant and we needed a car, Ed Cooley made it happen. He made the process quick and painless.We will be calling him for ou...


    Show Full Review

    I was almost 9 months pregnant and we needed a car, Ed Cooley made it happen. He made the process quick and painless.We will be calling him for our next vehicle!

    Does recommend this dealer

    Hide Full Review
  • Great dealership with great people!
    October 4, 2017

    We have bought several vehicles from Ferrandos and have been very pleased with their service. We have felt very confident that Ed will let us kn...


    Show Full Review

    We have bought several vehicles from Ferrandos and have been very pleased with their service. We have felt very confident that Ed will let us know exactly what we need to know to make the best decision on a vehicle both when to buy and what fits us best. Definitely our go to place/people for all our vehicle needs both home and business.

    Does recommend this dealer

    Hide Full Review