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Bob Ferrando Ford

(2,562 reviews)
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Sales hours:
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Sales Service
Monday 9:00am–8:00pm 7:00am–5:00pm
Tuesday 9:00am–7:00pm 7:00am–5:00pm
Wednesday 9:00am–6:00pm 7:00am–5:00pm
Thursday 9:00am–7:00pm 7:00am–5:00pm
Friday 9:00am–6:00pm 7:00am–5:00pm
Saturday 9:00am–3:00pm 8:00am–2:00pm
Sunday Closed Closed
2023 state dealer award
View 8 awards
2023 state dealer award
2026 consumer dealer award 2025 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
New (814) 474-7800 (814) 474-7800
Used (888) 837-7059 (888) 837-7059
Service (877) 887-2243 (877) 887-2243

Reviews

(2,562 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bob Ferrando Ford from DealerRater.

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Pretty nice to get along with.

Pretty nice to get along with. Super nice, people who were able to accommodate my needs.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

We switched to you after I bought my bronco.

We switched to you after I bought my bronco. We bought my wife's explorer at champion but left because of their service department

Rating breakdown (out of 5):
Customer service
Buying process
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

I scheduled my appointment for an oil change and wheel

I scheduled my appointment for an oil change and wheel hub replacement. I dropped off the vehicle before leaving town and it was ready upon my return.

Rating breakdown (out of 5):
Customer service
Buying process
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Trent Kroh was the well informed salesman.

Trent Kroh was the well informed salesman. He was willing to help us every step of the way. Clear, concise and personable!

Rating breakdown (out of 5):
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Buying process
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Excellent staff very kind and knowledgeable.

Excellent staff very kind and knowledgeable. Customer service is number 1 to the folks at Fernando ford

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Very pleasurable, sales people were very knowledgeable

Very pleasurable, sales people were very knowledgeable Just a pleasant experience Id but another vehicle from Ferrando Ford

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

I Would never go anywhere else?

I Would never go anywhere else? To have my car serviced, I had bad experience in Ohio and Arlen took care of me above and beyond.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

I Would never go anywhere else?

I Would never go anywhere else? To have my car serviced, I had bad experience in Ohio and Arlen took care of me above and beyond.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

The service department at Bob Ferrando is the only reason

The service department at Bob Ferrando is the only reason we buy our vehicles from there. Excellent service people, very friendly, knowledgeable, and trustworthy. always put us in the right direction. People you can trust are hard to find these days.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Great experience!

Great experience! Answered all of our questions. Shawn and Owen were very knowledgeable. Really cared for us.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.