Reviews
Kunes of Oregon does a great job!
Kunes of Oregon does a great job! I do all my services there on my Dodge Ram & Wagoneer. I love my service department. They have become part of our Chrysler family.
Kunes of Oregon does a great job!
Kunes of Oregon does a great job! I do all my services there on my Dodge Ram & Wagoneer. I love my service department. They have become part of our Chrysler family.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We've been buying and servicing vehicles from Kunes for
We've been buying and servicing vehicles from Kunes for 15 years. They've always been helpful and friendly. Recently we had some significant service done and, while the process wasn't exactly fun, they took care of us the whole way.
We've been buying and servicing vehicles from Kunes for
We've been buying and servicing vehicles from Kunes for 15 years. They've always been helpful and friendly. Recently we had some significant service done and, while the process wasn't exactly fun, they took care of us the whole way.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
This dealership was deceptive and manipulative.
This dealership was deceptive and manipulative. Be sure to read the fine print in the vehicle descriptions. They will expect you to pay $2000 more if your trade in does not meet their criteria. They also add an almost $1500 “coating” fee, which is apparently non-negotiable. They will do the back and forth game even after you tell them your expected terms. I do not recommend doing business with this dealership.
This dealership was deceptive and manipulative.
This dealership was deceptive and manipulative. Be sure to read the fine print in the vehicle descriptions. They will expect you to pay $2000 more if your trade in does not meet their criteria. They also add an almost $1500 “coating” fee, which is apparently non-negotiable. They will do the back and forth game even after you tell them your expected terms. I do not recommend doing business with this dealership.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Hello Ben, Our top priority here is customer satisfaction. I would like the chance to speak with you about your recent car-buying experience with our Sales Team regarding the valuation of your trade-in and any additional fees incurred. It would be much appreciated if you would kindly email me with your preferred contact information to me at a time that works best for you. Thank you, Jeffrey Martin General Manager jeffrey.martin@kunes.com
The sales manager is not honest and tried to move numbers
The sales manager is not honest and tried to move numbers around after we agreed on a price. Sent a higher price to my bank. Then also lowered my trade in value after he found out I wasn't financing with them. He said it was in my favor and not his. Why send an out the door invoice in detail if you are going to change your mind? I don't think that should be legal. My truck was brand new. I got it home and found a missing light in a hole in the ceiling. I have yet to get them to come up with a solution. It's been 2 weeks. They are all over you until you buy a vehicle. Then after that they seem to forget about you. Their finance department numbers also didn't match once I got to the facility. As I bought the truck online, I live 3 hours away from them. The whole place seemed shady and unorganized. The new salesman Chris seemed to be the only real one who honestly cared. Just trying to get them to reply or fix any issues is like pulling teeth.
The sales manager is not honest and tried to move numbers
The sales manager is not honest and tried to move numbers around after we agreed on a price. Sent a higher price to my bank. Then also lowered my trade in value after he found out I wasn't financing with them. He said it was in my favor and not his. Why send an out the door invoice in detail if you are going to change your mind? I don't think that should be legal. My truck was brand new. I got it home and found a missing light in a hole in the ceiling. I have yet to get them to come up with a solution. It's been 2 weeks. They are all over you until you buy a vehicle. Then after that they seem to forget about you. Their finance department numbers also didn't match once I got to the facility. As I bought the truck online, I live 3 hours away from them. The whole place seemed shady and unorganized. The new salesman Chris seemed to be the only real one who honestly cared. Just trying to get them to reply or fix any issues is like pulling teeth.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a new car
Had oil change and tire rotation.
Had oil change and tire rotation. Excellent. Was completed in less than an hour. Had minor repair to rear tail light. They did not charge me for this.
Had oil change and tire rotation.
Had oil change and tire rotation. Excellent. Was completed in less than an hour. Had minor repair to rear tail light. They did not charge me for this.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for sharing your positive experience with Kunes Chrysler Dodge Jeep Ram of Oregon. It's wonderful to know that our team took care of everything efficiently during your visit.
Kunes of Oregon always has done great work on my Durango,
Kunes of Oregon always has done great work on my Durango, and makes me feel like they care about my truck and myself.
Kunes of Oregon always has done great work on my Durango,
Kunes of Oregon always has done great work on my Durango, and makes me feel like they care about my truck and myself.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Kunes Chrysler Dodge Jeep Ram of Oregon appreciates your trust in our work on the Durango. It's great to hear we're meeting your expectations.
Took my Ram in for repairs and they were completed very
Took my Ram in for repairs and they were completed very timely and knew about a service bulletin that covered the cost. It was greatly appreciated
Took my Ram in for repairs and they were completed very
Took my Ram in for repairs and they were completed very timely and knew about a service bulletin that covered the cost. It was greatly appreciated
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Purchased a used jeep from kunes.
Purchased a used jeep from kunes.... spent half of its purchase price, which was high, on repairs to keep it running. Worst vehicle I've ever purchased. Either it was never gone through or whomever went through it had no clue about vehicles or it was known and just put on lot. Only bright spot was sales person.
Purchased a used jeep from kunes.
Purchased a used jeep from kunes.... spent half of its purchase price, which was high, on repairs to keep it running. Worst vehicle I've ever purchased. Either it was never gone through or whomever went through it had no clue about vehicles or it was known and just put on lot. Only bright spot was sales person.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Jerry, We are glad to learn about the good experience you had with our Sales Team. However, I would like to speak with you about the status of the Jeep you recently purchased. At your earliest convenience, please send me an email with your contact information so we may discuss this in greater detail. Sincerely, Brian Langkamp General Manager Kunes Chrysler Dodge Jeep Ram of Oregon brian.langkamp@kunes.com
KUNES is professional and friendly.
KUNES is professional and friendly. They are very accommodating!! I trust them with my car They are prompt to let me know when I need servicing. They keep their word and upfront and honest about what to expect. They know I’m on a budget.
KUNES is professional and friendly.
KUNES is professional and friendly. They are very accommodating!! I trust them with my car They are prompt to let me know when I need servicing. They keep their word and upfront and honest about what to expect. They know I’m on a budget.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Treated horrible and staff not helpful when asked for
Treated horrible and staff not helpful when asked for help, tried to clarify and get more help a separate time but got laughed at.
Treated horrible and staff not helpful when asked for
Treated horrible and staff not helpful when asked for help, tried to clarify and get more help a separate time but got laughed at.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello, Please know that your feedback is important to us, and I would appreciate the chance to speak with you about the level of communication and customer care you have received from our staff. We strive to always provide a high-quality standard here at Kunes Chrysler Dodge Jeep Ram of Oregon. Would you mind sending me your best method of contact at your convenience so we may discuss this further? Thank you, Brian Langkamp General Manager Kunes Chrysler Dodge Jeep Ram of Oregon brian.langkamp@kunes.com