Napleton Lincoln of Glenview

New 877-466-5246 Dealer Website
Used 888-272-4097 Email Dealer
Service 888-229-6941

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Reviews

Average Ratings

4.8
82 lifetime reviews.
  • Excellent

    Great customer serviceWorked with Gery. He returned my rental car. I was wowed. I didn't expect that. Made my day. Tx.


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    Great customer serviceWorked with Gery. He returned my rental car. I was wowed. I didn't expect that. Made my day. Tx.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Joe bellino

    Just had my truck serviced at your facility. I talked to Nicholas Brotsch and he was able to get my truck in for service quickly and fixed correct...


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    Just had my truck serviced at your facility. I talked to Nicholas Brotsch and he was able to get my truck in for service quickly and fixed correctly. I was pleased that it was fixed right and on time. I have had issues in the past with other dealers not returning calls or having loaners available or taking long amounts of times to fix simple thing like a brake line (took 30 days just to get a part). Thanks again!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Great experience and love my new Lincoln CPO!

    I had a great experience purchasing a CPO at Napleton Lincoln Glenview. We were greeted immediately and test driving in minutes. Our salesman Bria...


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    I had a great experience purchasing a CPO at Napleton Lincoln Glenview. We were greeted immediately and test driving in minutes. Our salesman Brian was very knowledgeable and attentive. The Sales Manager, Kirk, and Finance Manager, Nick, made the whole process easy - they stayed open late for us and were patient in working out the details. I'm loving my new Lincoln and am happy to have found such a great people at Lincoln Glenview!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Great People and Great Service

    Great people and Great service. Matt Hasselquist was our salesman. He answered all of our questions. He worked to get the best price possible f...


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    Great people and Great service. Matt Hasselquist was our salesman. He answered all of our questions. He worked to get the best price possible for our car. To our surprise all of our things were transferred from old to new car while we worked to get paperwork done with Nick the finance manager. I would highly recommend getting your next car from Napelton Lincoln Glenview. Don't forget to ask for my friend Matt !!!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Great Dealer

    Napleton AutoGroup’s Lincoln dealership in Glenview was great to work with (1610 Waukegan Rd., Glenview 60026). I had interaction starting with...


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    Napleton AutoGroup’s Lincoln dealership in Glenview was great to work with (1610 Waukegan Rd., Glenview 60026). I had interaction starting with Sean O’Keefe, Internet Sales Specialist; then Peter Radlowski, Master Certified Sales Consultant; Nick Haag, General Manager and finally, Tim Bernard for Financing. Peter was my primary contact throughout the process and we couldn’t have been treated better. Napleton Lincoln did not have the model MKX outfitted as we wanted so Peter searched the inventory of other dealers. Unfortunately the configuration didn’t exist. Peter researched future orders and modified one exactly as we wanted. Again, Peter and Nick went “above and beyond” to accommodate our request and make sure we got it “our way”. We’ve bought many vehicles in our lifetime but even my wife said “this dealer is nice to work with, probably one of the best”. If this Lincoln proves to be as dependable and reliable as hoped, then Napleton has a customer for life. Ask for Peter Radlowski!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Got the car I wanted

    I contacted quite a few dealers in pursuit of the perfect vehicle. I had been looking for a hybrid preferably, new or used with style. I have alwa...


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    I contacted quite a few dealers in pursuit of the perfect vehicle. I had been looking for a hybrid preferably, new or used with style. I have always wanted an MKZ. So naturally I started their first. I specifically went to Napleton in Glenview for a few reasons. They had a nice selection of certified MKZ Hybrids on the lot-they offered in the listing 1.9% financing to approved buyers for 72 months. I went in to schedule a test drive and they were responsive with messaging, email, and phone. Had the car I liked ready when I pulled up. Car was very clean and truly a beauty. Salesman was very knowledgeable about the vehicle and the certified program as well as not being pushy with the vehicle. I explained my situation-just test driving and he was ok with that. I did try to talk a little about price but he was not willing since I was not ready to buy at that time. Fast forward a week and I go in to decide on the vehicle. However in my opinion the price was higher then the value of the car especially with the reconditioning fee attached. After some back and forth with offers and counter offers, I got close enough to the price I was comfortable with. Now as I mentioned the 1.9 was listed in the listing. I have tier 1 credit and was assuming I would get that. I get into the finance room and I was displeased that they told me I was approved for 3.9 for 72. I asked about the listing and the fact that I made sure to ask the salesman in my initial and follow up visit. Even talked with a gentlemen Over the phone that verified the validity of the add. He did not tell me there was any statute for that offer. I was told Lincoln is not offering anything better than 3.9. Huge thumbs down. What's worse is that they had it in other listings as well. It appears as though they have changed to say that they offer 1.9 but not what term. All in all, it was an average car buying experience. Mistakes like the financing thing should not happen in listings. Soured the experience for me because I'll never know if I was able to get what the listing said or not. Go in and ask for Tim!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Outstanding Experience

    I recently purchased a vehicle at Napleton Lincoln in Glenview, and was greatly impressed by the outstanding customer service. My husband and I we...


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    I recently purchased a vehicle at Napleton Lincoln in Glenview, and was greatly impressed by the outstanding customer service. My husband and I were fortunate enough to have Brian as our sales associate. Brian went above and beyond to ensure that our experience was relatively smooth. He was efficient in communication, overly patient, honest and had a keen knowledge of the vehicles that he showed us. We eventually settled upon a Lincoln MKZ, which we are very happy with. Brad (a fellow University of Illinois alum) the finance manager, was a genius with the numbers and was able to get us the best rate possible. Needless to say, we were overly impressed with our experience and will definitely recommend our friends to purchase at Napleton.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Good people

    I baught a used car and everyone was very professional and had good costumer service.


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    I baught a used car and everyone was very professional and had good costumer service.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Great buying experience

    Excellent buying experience thanks to Kirk Wolfe and Chris Monson who were very knowledgable and helpful in making our Lincoln choice! Love the ca...


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    Excellent buying experience thanks to Kirk Wolfe and Chris Monson who were very knowledgable and helpful in making our Lincoln choice! Love the car and appreciate the respect and courtesy with which we were treated throughout the process! We actually enjoyed it ! Thanks, guys!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • New Customer

    The experience on the purchase of this vehicle was amazing. The respect and courtesy that was given to me was amazing. I came with my husband and ...


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    The experience on the purchase of this vehicle was amazing. The respect and courtesy that was given to me was amazing. I came with my husband and I expected the conversation to be directed towards him but that just did not happen. I received a great deal and the purchase has made me feel great about my choice. The manager Nick and the salesman Tom are a true asset to the Napleton Lincoln and I give them both a thumbs up. I will recommend this dealer and be back again to purchase. Its bonus time

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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