Ralph Thayer Automotive

3.4 out of 5 3.4

Reviews

3.4 out of 5 3.4
26 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 1.0 out of 5
    March 29, 2020

    Drove 100 miles round trip to be told by saleswoman used vehicle I had put a deposit on was not available due to malfunctioning engine light while the... Sales mgr. tried to sell me a new or leased vehicle. Good luck.

    1.0 out of 5
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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    February 20, 2018

    They were quick to respond and the vehicle was just what I wanted. The F&I wasn't the usually pushy type. I was in and out within 2 hours including the... test drive. Thanks a ton!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • April 10, 2019

    Currently we are searching for a new vehicle and have had our eye on a VW SUV. The sales manager, Daren, reposnded to my initial request quickly and so... far has made the search process quite simple. The dealer isn’t just around the corner from My house therefore, he has been great providing me with numbers and breakdowns to make sure everything sounds good to me before I make the trip. Thank you for making the process easy so far. As long as I can find the right car, with the features I’d like I would definately purchase from them.

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    February 11, 2018

    I visited the Thayer dealership at the invitation of Mike McCool. Mike was cordial, prepared, friendly and did not pressure me. My vehicle had too much... negative equity to qualify for the bank to finance when added to the next vehicle but, Mike and the management staff tried their best to make it happen. For someone with a more normal situation, I am sure that the outcome would have been win-win. I received a follow-up letter from the dealer principal, thanking me for stopping in and offering to help in any way he could. I feel very good about this dealership; their integrity and commitment to their customers.

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 4.0 out of 5
    November 19, 2017

    A good experience for a new comer to buy a used car. Helped a lot.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 4.0 out of 5
    November 19, 2017

    A good experience for a new comer to buy a used car. Helped a lot.

    4.0 out of 5
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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    March 22, 2017

    I have had service work done here before and it has been done well. I picked my vehicle up from service and went home. Not until I walked to the back of... the car I notice that the paint on the rear bumper was cracked and scratched. Like it was in a collision and someone rear-ended my car. Funny how this was never mentioned to me. Be Careful and check everything on your car before you sign your paperwork

    3.0 out of 5
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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    4 people out of 4 found this review helpful. Did you?
  • 3.0 out of 5
    March 4, 2017

    Researching new vehicle prices on Cars.com. Saw a low advertised price for this dealership. Contacted them and was told that the price quoted was for... Michigan residents only. I would suggest that the website reflect that information when out of state folks visit the site. Price for out of state residents not worth the travel.

    3.0 out of 5
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    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    January 14, 2017

    Everyone was extremely kind and helpful! Every time I go in they explain everything to me. They let me make the decision on what to do with my car. ... They don't push things on me that I don't need.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    December 7, 2016

    Love the guys at Ralph Thayer Hyundai! I do all of my service here.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
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