Reviews

Average Ratings

4.8
421 lifetime reviews.
  • Service on 2014 Chevy Sonic

    We bought a 2014 Chevy Sonic in Feb 2016. We were told it took semi-synthetic oil. With the car I gor 3 free oil changes. Thinking the oil needed ...

    Dealer Response

    Hi LoiDana! I am working with our service manager right now to see what happened here. I will be in contact with you soon. Please feel free to rea...


    Show Full Review

    We bought a 2014 Chevy Sonic in Feb 2016. We were told it took semi-synthetic oil. With the car I gor 3 free oil changes. Thinking the oil needed to be changed every 3 months or 3000 miles I scheduled an oil change because according to what I was understanding it was past due. Nobody told me any different. I got it serviced and again nobody told me I could wait almost 5mos 5000 miles before I had it done again. Like clockwork 3 months later I had it in again for an oil change. Again nobody told me. I used up 3 free oil changes PLUS two more one of which cost me $48 and another that cost me $52 and still nobody told me. I became aware of this when we needed to purchase another vehicle and bought a 2014 Chevy Traverse and we were told then that it takes semi-synthetic oil and doesn't need to be changed as often. I contacted service and they gave me the run around. Tried to tell me I didn't have the service done there. But yet it was listed on my service log each oil change I had done. Well a gentleman called me was going to look into if I could be reimbursed in anyway and have heard nothing from him. That's been a month or so ago. My advice Be watchful and don't take anything at face value. Would only recommend with words of caution.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi LoiDana! I am working with our service manager right now to see what happened here. I will be in contact with you soon. Please feel free to reach out to me with any questions at any time. Gavin McGrath, General Manager | gmcgrath@mcgrathauto.com


    Hide Full Review
  • Clean, convenient service

    Convenient. Service department is a little over zealous with service recommendations. Example : suggested needing alignment because tire wear w...

    Dealer Response

    Thanks for this great review Glen! Feel free to reach out to me with any questions or concerns! Gavin McGrath, General Manager | gmcgrath@mcgratha...


    Show Full Review

    Convenient. Service department is a little over zealous with service recommendations. Example : suggested needing alignment because tire wear was off VERY SLIGHTLY. The tires have 73000 miles on them and still have great tread wear.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for this great review Glen! Feel free to reach out to me with any questions or concerns! Gavin McGrath, General Manager | gmcgrath@mcgrathauto.com


    Hide Full Review
  • Service with a smile

    Prompt service and a great rate. Loaner vehicle provided since my service was going to take more time and special rebate on tires was icing on the...

    Dealer Response

    Thanks for this great review! I appreciate your business. Feel free to reach out at any time! Gavin McGrath, General Manager | gmcgrath@mcgrathaut...


    Show Full Review

    Prompt service and a great rate. Loaner vehicle provided since my service was going to take more time and special rebate on tires was icing on the cake.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for this great review! I appreciate your business. Feel free to reach out at any time! Gavin McGrath, General Manager | gmcgrath@mcgrathauto.com


    Hide Full Review
  • Clean acurate service.

    Appreciated the prompt service and being charged the agreed to price. Also appreciated the loaner and the cleanliness of my car when returned.

    Dealer Response

    Thanks for this great review! I appreciate you leaving this great review! Feel free to reach out at any time! Gavin McGrath, General Manager | gmc...


    Show Full Review

    Appreciated the prompt service and being charged the agreed to price. Also appreciated the loaner and the cleanliness of my car when returned.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for this great review! I appreciate you leaving this great review! Feel free to reach out at any time! Gavin McGrath, General Manager | gmcgrath@mcgrathauto.com


    Hide Full Review
  • Great service

    Fixed right, fixed fast, knowledgeable staff. Great place to have your d I easel truck well taken care of !

    Dealer Response

    Hi Tim! Thanks for this great review! Glad to hear we're able to keep your diesel running smooth! Thanks for your business! Feel free to reach out...


    Show Full Review

    Fixed right, fixed fast, knowledgeable staff. Great place to have your d I easel truck well taken care of !

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Tim! Thanks for this great review! Glad to hear we're able to keep your diesel running smooth! Thanks for your business! Feel free to reach out to me with any questions or concerns! Gavin McGrath, General Manager | gmcgrath@mcgrathauto.com


    Hide Full Review
  • Excellent customer service.

    The sales/finance people were very patient and answered all of our questions. There was no pushy sales people and we were given time to make our d...

    Dealer Response

    Thanks for this great review April! I'm so happy to hear you had a great experience and look forward to working with you soon! If you still have s...


    Show Full Review

    The sales/finance people were very patient and answered all of our questions. There was no pushy sales people and we were given time to make our decision.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for this great review April! I'm so happy to hear you had a great experience and look forward to working with you soon! If you still have some questions, don't be afraid to reach out! Gavin McGrath, General Manager | gmcgrath@mcgrathauto.com


    Hide Full Review
  • great service

    Quick service. Pleasant place to wait. Even though I need to drive 30 miles, I have never had to wait for my car to be services. Appointments a...

    Dealer Response

    Thanks for this great review Sherri!! So happy to hear you have a great experience when you come and visit us! Feel free to reach out to me with q...


    Show Full Review

    Quick service. Pleasant place to wait. Even though I need to drive 30 miles, I have never had to wait for my car to be services. Appointments are kept.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for this great review Sherri!! So happy to hear you have a great experience when you come and visit us! Feel free to reach out to me with questions at any time! Gavin McGrath, General Manager | gmcgrath@mcgrathauto.com


    Hide Full Review
  • Dealer owners excel, even when Chevrolet doesn't

    Once Gavin McGrath took GM out of the equation, and took care of his customer the way I have heard he does, everything was fine. I do not like th...

    Dealer Response

    Thanks for this great review John! I was happy to help you out and make everything right. Feel free to reach out to me with any questions! Gavin-g...


    Show Full Review

    Once Gavin McGrath took GM out of the equation, and took care of his customer the way I have heard he does, everything was fine. I do not like the new models of Chevrolet, except for the Corvette, so I do not know if I will be a new car customer again.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for this great review John! I was happy to help you out and make everything right. Feel free to reach out to me with any questions! Gavin-gmcgrath@mcgrathauto.com


    Hide Full Review
  • Great service, friendly, fast

    Just an all around good experience. Friendly people, didn't try placing me into something I didn't want. Came in, said this is what I want and you...

    Dealer Response

    Thanks for this great review Timothy! I appreciate your kind words and business! Feel free to contact me with any questions or concerns! Gavin McG...


    Show Full Review

    Just an all around good experience. Friendly people, didn't try placing me into something I didn't want. Came in, said this is what I want and you delivered.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for this great review Timothy! I appreciate your kind words and business! Feel free to contact me with any questions or concerns! Gavin McGrath, General Manager | gmcgrath@mcgrathauto.com


    Hide Full Review
  • Knowledgeable

    Very knowledgeable,helpful and friendly. We give an A+++ from top to bottom. From people that opened doors to the people that detailed are new tru...

    Dealer Response

    Thanks for this great review Gregory! I'll be sure to let everyone know how much you appreciated their help! Feel free to reach out to me with any...


    Show Full Review

    Very knowledgeable,helpful and friendly. We give an A+++ from top to bottom. From people that opened doors to the people that detailed are new truck. Thank you

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for this great review Gregory! I'll be sure to let everyone know how much you appreciated their help! Feel free to reach out to me with any questions or concerns! Gavin McGrath, General Manager | gmcgrath@mcgrathauto.com


    Hide Full Review