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Reviews

Average Ratings

5.0
67 lifetime reviews.
  • Great service as always!

    Fast and efficient service. Nice people to speak with. What more could You ask for!


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    Fast and efficient service. Nice people to speak with. What more could You ask for!

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Home town surprise!

    After returning a rental car (we have always had great experiences in this department working with Casey. She has always been great to work with a...


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    After returning a rental car (we have always had great experiences in this department working with Casey. She has always been great to work with and established our comfort level from the start with this dealer), we happen to stop and take a look at the Jeep Wranglers that Bolles had on the lot before we left. We were approached by a very pleasant and courteous salesperson who introduced himself as Sage and asked if we had any questions. We spoke only for a short time as we had to leave for another engagement but took Sage's card and went on our way. Over the next couple of days, we would call in to Sage with various questions regarding the Wrangler and always found him extremely helpful. Ultimately we returned to discuss a potential purchase. We were introduced to Scott, Sales Manager who turned out to be as helpful and low pressure as Sage. A few days later we were driving home in our new Wrangler having had one of the best and easiest car buying experiences we have had to date. We would highly recommend this dealer. All employees that we have met so far are pleasant, helpful and very approachable. Car negotiations were very easy and LOW pressure. The facility is nice and presents a very comfortable atmosphere. Being longtime residents of Stafford, we had never considered buying a car here previously, but are glad we took the few minutes to speak with Sage that first day. This dealer definitely ended up a pleasant surprise.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Exceptional

    Great friendly service! Didn't feel pressured to buy.


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    Great friendly service! Didn't feel pressured to buy.

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
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  • Lease on a new 2016 Dodge 1500 - Big Horn edition

    To the team at Bolles Chrysler Dodge Jeep, I would like to express my sincere appreciation for making the lease on my new 2016 Dodge Ram - Big Ho...


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    To the team at Bolles Chrysler Dodge Jeep, I would like to express my sincere appreciation for making the lease on my new 2016 Dodge Ram - Big Horn edition a wonderful success. Scott, the sales manager, and Brian Kentfield, Manager, - both took the time to find me the perfect truck with all the options I wanted. Their effort is important to mention because the criteria of the search changed several times. Requiring them to start the search all over again. Leasing this truck was an investment and they went the extra mile to find the right one. They had this beautiful truck delivered to Connecticut and took care of all the paperwork. I came back the next day and the truck was fully detailed and ready to go. Scott took the time to go over everything inside the truck and made sure I understood how all the new technology worked without having to read the book. I would like others to know that there was no pressure to push an immediate sale. The atmosphere was relaxed. I was able to look around and see what I was interested in and then when I was ready -- they came to answer questions and take one of the trucks out for a test drive. Also, I would like everyone to know, there was no battle to negotiate. The dealership was honest and upfront about everything they were able to do. We settled the numbers very easily and everything was up front and out in the open. With sincere appreciation and thanks, Scottland

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Bolles - Brian Dermody

    I recently bought my first brand new Jeep from Brian Dermody. I have always wanted a Jeep and having a little one, I was in need of the room. Bria...


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    I recently bought my first brand new Jeep from Brian Dermody. I have always wanted a Jeep and having a little one, I was in need of the room. Brian was very attentive, and not pushy at all. He gave me realalistic figures, and did everything possible to keep me within a price range that I was comfortable with. I needed time to think about this purchase, and discuss it with my family, and he gave me that time. I never felt rushed or pushed, which was what I expirienced with many other dealerships. I look forward to working with Dean again for all of my vehicle purchases.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Great Saleman

    We leased a Chrysler 300C in Feb 2014 and recently leased Chrysler 200 Limited .Kyle Thibodeau, Sales Consultant, is one of the main reasons we we...


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    We leased a Chrysler 300C in Feb 2014 and recently leased Chrysler 200 Limited .Kyle Thibodeau, Sales Consultant, is one of the main reasons we went over to Chrysler products. Kyle has great knowledge of the cars he is selling, listens to his customers and develops a trust between Bolles Motors and his customer. That explains why we are repeat customers

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Great service

    Went in to have something looked at and required more work, they scheduled a time that worked for me and provided a rental. Great service and grea...


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    Went in to have something looked at and required more work, they scheduled a time that worked for me and provided a rental. Great service and great people

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Jeep Cherokee latitude

    We love our Jeep Cherokee it handles very well in the snow. We want to thank Ryan Sears for the great sale of our new vehicle and Scott Couture on...


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    We love our Jeep Cherokee it handles very well in the snow. We want to thank Ryan Sears for the great sale of our new vehicle and Scott Couture on handling our finances for us. Bolles is an A+ in our book.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 2010 dodge dakota

    I bought a 2010 Dodge Dakota from bolles just over a year ago the sales staff couldn't have been better. I bought the truck with 42,000 miles and ...

    Dealer Response

    We appreciate your review. Our sales records indicate the vehicle was purchased January 2013. You are very diligent in your maintenance of your ...


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    I bought a 2010 Dodge Dakota from bolles just over a year ago the sales staff couldn't have been better. I bought the truck with 42,000 miles and purchased an extra warranty. Not wanting any worries with repairs. Well just about a week ago the truck developed a skip. I made an appointment with the service department and they took me right in. We'll I had only put 24,000 miles on the truck and they informed me I had a bad coil pack and needed all new sparkplugs at a cost to me over almost $500.00 dollars. It seems to me that if the truck was that close to needing a tune up that it should have been done prior to putting it on the lot. After all it was sold as a certified pre owned. I have an appointment to look at another certified pre owned car but will have some concerns that will need to be addressed when we meet this Saturday.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    We appreciate your review. Our sales records indicate the vehicle was purchased January 2013. You are very diligent in your maintenance of your Dakota as well. If you have concerns as to servicing at certain mileage points, the service department will be happy to review with you. Vehicles need to last us for some time these days and we appreciate the cost associated with keeping vehicles running well, without issues.


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  • Great people, great service.

    Stafford Springs Bolles has a group of good people who work hard to make things right. I purchased the first year of a new model vehicle and, as I...

    Dealer Response

    Thank you for taking the time to share your experience! Ryan is awesome and tries to go the extra mile! I hope 2015 is a great year for you!


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    Stafford Springs Bolles has a group of good people who work hard to make things right. I purchased the first year of a new model vehicle and, as I anticipated, am working out the bugs. Bolles is hanging right in there with me and dealing with each issue as it comes up. They listen, are courteous and professional, and deal with the issues. Thank you Brian Dermody for always doing the followup call to be sure everything went according to plan. Also, thank you again, Ryan, for stepping up and fielding my cross country call and resolving my immediate on-the-road problem. I always feel like these people care about putting a good face on Bolles. I definitely recommend them.

    Does recommend this dealer
    Shopped for a new car
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Thank you for taking the time to share your experience! Ryan is awesome and tries to go the extra mile! I hope 2015 is a great year for you!


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