Mastel Ford Lincoln

5.0 out of 5 5.0

Reviews

5.0 out of 5 5.0
201 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    May 16, 2018

    As usual the service was excellent, the staff was courteous and efficient.

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    Does recommend this dealer
    Shopped for a used car
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    Dealer Response

    Mark, we set high expectations for ourselves so it?s gratifying to hear you had a great experience with us. If you have any additional needs or questi...ons, we will be more than happy to assist you! Safe travels!

  • 5.0 out of 5
    May 11, 2018

    Always great service. I can always get a quick appointment

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  • June 2, 2015

    I have conducted business with Mastel Ford for over 25 years and have always been very satisfied with the level of service, product knowledge and professionalism... of the entire organization. I just traded my 2009 F250 with snow plow for a new 2015 F250 special order. The experience was by far the smoothest new vehicle transaction I have experienced.

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    Shopped for a new car
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    Dealer Response

    Carey, I'm glad you felt your purchase was a smooth process and we were able to meet your expectations. Always a pleasure working with you on your veh...icle needs. Enjoy the new truck! Matt

  • 5.0 out of 5
    May 11, 2018

    Dealer provided great and fast service, always an enjoyable experience.

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    Dealer Response

    Daniel, thank you for your wonderful response to the quality of service our Staff provides! We're glad to hear we delivered such a great experience. I...f there's anything further we can do for you, we are happy to help! Take care!

  • 5.0 out of 5
    May 10, 2018

    Very efficient, knowledgeable, timely, friendly service.

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    Dealer Response

    James, we set high expectations for ourselves so it?s gratifying to hear you had a great experience with us. We hope to be of service to you again! Ta...ke care!

  • 5.0 out of 5
    May 7, 2018

    Customer service was outstanding. The wait time was very reasonable. Pleased with the service and the tech explained everything to me that was completed... and reasons why. He left no questions unanswered. Definitely five stars. The service appointment was scheduled in a timely manner.

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    Dealer Response

    Sandra, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anyth...ing else we can do for you! Safe travels!

  • 5.0 out of 5
    April 14, 2018

    Service was prompt and efficient. Workers were friendly and helpful.

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    Dealer Response

    Adeline, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you have any addition...al needs or questions, we will be more than happy to assist you! Safe travels!

  • 5.0 out of 5
    April 2, 2018

    Very well satisfied with our salesman, Wayne. He explained everything to us and we appreciated that. We are enjoying the Explorer. Thank you

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  • 5.0 out of 5
    March 22, 2018

    as always everything was as promised. Car was picked up and dropped off on time. all work was performed as expected.

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    Dealer Response

    Libby, we are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

  • 5.0 out of 5
    February 21, 2018

    As always, fast, excellent service, and Lorie was a joy to work with, happy to explain anything I needed to know.

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