Mastel Ford Lincoln

5.0 out of 5 5.0

Reviews

5.0 out of 5 5.0
224 lifetime reviews.

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  • 5.0 out of 5
    December 30, 2020

    Service manager recommended Falcon tires and they have been great. I am very happy with the service department and will continue doing my business there.

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  • 5.0 out of 5
    December 18, 2020

    As always, Mastel treated us very well and like family.

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  • June 2, 2015

    I have conducted business with Mastel Ford for over 25 years and have always been very satisfied with the level of service, product knowledge and professionalism... of the entire organization. I just traded my 2009 F250 with snow plow for a new 2015 F250 special order. The experience was by far the smoothest new vehicle transaction I have experienced.

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    Shopped for a new car
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    Dealer Response

    Carey, I'm glad you felt your purchase was a smooth process and we were able to meet your expectations. Always a pleasure working with you on your veh...icle needs. Enjoy the new truck! Matt

  • 5.0 out of 5
    September 28, 2020

    Mastel Ford has a great service department. I am never disappointed.

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  • 5.0 out of 5
    September 15, 2020

    The service team at Mastel-Ford, Olean did a great job on 2 recalls plus a repair due to a critter chewing a band under the hood. What a bonus to also... get a clean car returned, thank you!

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    Dealer Response

    Byron, we set high expectations for ourselves so it?s gratifying to hear you had a great experience with us! We hope to be of service to you again! Ta...ke care!

  • 5.0 out of 5
    August 31, 2020

    I never have a problem when I go there to have my car serviced. It?s always a pleasant experience. Sometimes costs me more than planned but they check... everything on my car and I very much appreciate that.

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  • 5.0 out of 5
    July 27, 2020

    It was a great oil change. I dropped of the car. They changed the oil and gave me a new filter. Then they called me when it was done.

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    Dealer Response

    Craig, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We hope to be of service t...o you again! Take care!

  • 5.0 out of 5
    July 17, 2020

    Everyone is kind and friendly. Lorie shows you what needs to be done and why and she tries to remember every customers name which is a nice touch of person-ability.

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    Dealer Response

    Brandon, we set high expectations for ourselves so it?s gratifying to hear you had a great experience with us. We hope to be of service to you again! ...Take care!

  • 5.0 out of 5
    July 3, 2020

    excellent service, excellent quality of repairs, facilities clean, people friendly.

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  • 5.0 out of 5
    July 1, 2020

    Always a great experience with people who are knowledgeable and friendly.

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