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Balise Hyundai

(529 reviews)
Sales hours:
Service hours:
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Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–5:00pm Closed
Sunday Closed Closed
2018 consumer dealer award
View 2 awards
2018 consumer dealer award 2017 consumer dealer award

Reviews

(529 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Balise Hyundai from DealerRater.

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Great Experience!

I just bought my second car from Balise Hyundai and could not be happier. Great experience and a very good job by Marcus in the sales department. Highly recommend everyone to check them out when looking for a good and fair deal.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

The real best price dealership

I had been looking to see if it made sense to buy a new vehicle at this time, and after getting a trade in estimate from KBB, Iwas contacted by a Hyundai dealer that claims to have a best price guarantee. They gave me what seemed to be a good price on a new Sonata. Contact with Mr Biccum at Balise, however, produced a price over $500 better. When I recontacted the first dealer, They indicated that if I brought in a signed purchase agreement, they would match or beat the price, or cut me a check. I know that no dealer gives you a signed purchase order, unless you sign it first, which means you are buying the car. I said I could bring in the email, and was told if I did, they would try to earn my business. No guarantee. To me, having the best price means giving it up front, and not waiting to possibly match one another dealership gives. The purchase price was what I was quoted when I got to Balise. The trade required a little back and forth, but my salesman, Marcus Stimage-Norwood, helped me get a fair trade. He, and the rest of the people I dealt with were friendly and forthright. A positive experience overall.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Good Experiance

We were a little disappointed at first as the manager did not want to give us what out truck was nearly worth, citing a issue with the transmission. Which wasn't the case. David then tested it himself and confirmed that there was no issue with the transmission and was able to get us somewhat where we needed to be.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

happy

very happy with my new car and I will be telling everyone were I got it from and that I love it i been waiting for a long time for this . Thank you very much

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Marcus Stimage-Norwood

Their was no pressure to purchase. Very pleased. Marcus went over everything as he had very much knowledge on this auto. Pleasure to work with him.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great Car Shopping Experience

The overall facility is top shelf. All of the employees that I encountered were courteous, informative, helpful and pleasant. From the greeting at the front door to the final delivery of my vehicle, it was a pleasurable experience. Having purchased a new vehicle there last year I can also say their Service Department is great also. I would highly recommend Balise Hyundai to anyone looking to purchase a vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great!

Customer service was great! Would strongly recommend everyone I know to Balise Hyundai. The staff as a whole did everything they can to make sure buying was a easy process.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

BALISE Hyundai

The dealership was very professional. All our questions were answered. All the staff was very helpful. I was very impressed by the showroom and maintenance department.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great!

The dealership, knew their cars really well, was clean and airganized. I will definitely buy another car from them, when it becomes time. A+ rating

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Upgraded!

Upgrading my Hyundai at this dealership was one of the best decisions I ever made! I felt like I was trapped in my old Hyundai and the staff at this dealership gave me honest and resourceful information that I have learned and will carry with me the rest of my life. Thank you so much for everything!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.