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Reviews

Average Ratings

4.8
Average based on 233 reviews.
  • Champion Ford, Erie, Pa

    The sales team was outstanding and compliant with my needs. Ernie Dance was instrumental on the completion of our transaction. He made us feel lik...

    Dealer Response

    Thanks for letting us know about your experience LP! We're glad to hear that you were so satisfied by Ernie's customer service and we'll certainly...


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    The sales team was outstanding and compliant with my needs. Ernie Dance was instrumental on the completion of our transaction. He made us feel like we were indeed a friend and a valued customer. There was no hard sales tactics employed and he allowed sufficient time for us to discuss all matters. I must say it was without a doubt a great experience.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thanks for letting us know about your experience LP! We're glad to hear that you were so satisfied by Ernie's customer service and we'll certainly let him know what you had to say! Thank you very much for the business!


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  • Not happy with Customer Service/ Sales

    We called to see if a truck was available and was told yes it was. We drove over an hour with 2 young kids on a school/ work night only to get the...


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    We called to see if a truck was available and was told yes it was. We drove over an hour with 2 young kids on a school/ work night only to get there and was told it was sold. Waste of time, waste of gas. We had cash in hand and they sold it while we were on on way there. My dad went in 2 weeks later and after he refused their trade in offer they refused to give his keys back to his truck. He went to another Ford Dealer and was offer twice the amount on his trade in. After Champion told him it wasn't worth anymore and held his keys from him. My family will not be going back to that dealership.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • XC60 Volvo

    Popcorn people! We spent a good chunk of time and you offer beverages, but no snacks - Had to go out find even a snack!


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    Popcorn people! We spent a good chunk of time and you offer beverages, but no snacks - Had to go out find even a snack!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Champion Ford Great Dealership and Service

    We recently purchased a 2016 Ford Escape and couldn't be happier with our choice. Paul M. was very personable and helpful from beginning to end ,...


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    We recently purchased a 2016 Ford Escape and couldn't be happier with our choice. Paul M. was very personable and helpful from beginning to end , it actually couldn't have been easier!! This is the second vehicle we have purchased from Champion. We've had a lot of service done at Champion as well. Christianna and Issac are always professional and very friendly.

    Does recommend this dealer
    Shopped for a new car
    Came in for service or repair
    Did make a purchase
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  • recent Volvo purchase

    Very easy to work with on my new Volvo purchase. Brett took the time to be sure I was well informed about the features.


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    Very easy to work with on my new Volvo purchase. Brett took the time to be sure I was well informed about the features.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Outstanding Customer Service!

    I want you to express my gratitude for Champion Ford and especially for the excellent service that was provided to me by Scott Arrowsmith when lea...


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    I want you to express my gratitude for Champion Ford and especially for the excellent service that was provided to me by Scott Arrowsmith when leasing my 2016 Ford Escape. He was very knowledgeable about every feature in my new car and made sure that I had no questions before leaving, he also made sure to follow up a few days after my purchase to ensure I still had no questions. Champion Ford has a great team that makes customers feel respected and valued. I recommend it you are looking for a car to visit Champion Ford!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Embarrassing

    Don't waste your time here folks. I visited their website and saw a used Mustang that I took interest in. Once I got to the dealership to see it, ...


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    Don't waste your time here folks. I visited their website and saw a used Mustang that I took interest in. Once I got to the dealership to see it, they told me they had it mislabeled and the color and transmission was not how it was listed. They showed very little care in their mistake. I told them I'd like to test drive that mustang anyways. They spent about 45 min-1 hour searching for the keys to the vehicle only to be unsuccessful and give up. I then told them I'd like to see their new 2016 Mustang. They couldn't get it to start and spent another 15-20 minutes looking for the jumper cables to start it. Very embarrassing on their part. Everyone there seemed completely clueless and unwilling to solve problems .

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • Scott Arrowsmith is wonderful!

    In less than 2 hours I was driving home in my new car. Scott was open, honest and made the entire process quick and pleasant.


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    In less than 2 hours I was driving home in my new car. Scott was open, honest and made the entire process quick and pleasant.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • overall

    Over the years I have bought several cars from Scott Arrowsmith. It is always a great experience buying from Scott; he's very knowledgeable and ma...


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    Over the years I have bought several cars from Scott Arrowsmith. It is always a great experience buying from Scott; he's very knowledgeable and makes the buying experience nice.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Only thing better than a Volvo is good service.

    Scott walked us thru an overseas delivery of our 2016 Volvo and made it a great experience. Highly recommend Champion Ford, Scott Arrowsmith and V...


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    Scott walked us thru an overseas delivery of our 2016 Volvo and made it a great experience. Highly recommend Champion Ford, Scott Arrowsmith and Volvos !!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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