Feduke Ford Lincoln

Reviews

4.6 out of 5 4.6
251 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 1.0 out of 5
    November 16, 2018

    Worst customer service I have ever experienced. They never call you back. Our F150 is a 2017 less than 12,000 miles and has had 2 recalls. A leaky oil... pan which has been fixed. Now the handle on the drivers side is leaking but they cannot find anything wrong.

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    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Kathy, it's upsetting to hear that you did not receive the top-notch service we strive to provide. Please contact our Internet Manager, Thomas Fr...ank at 607-754-5533 ext.349 and we will do our best to make this better. We hope to hear from you soon.

  • 5.0 out of 5
    November 13, 2018

    I have a 15 ford fusion. The car has never had a serious problem and Their service has always been excellent.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Jerome, our Staff works hard to go the extra-mile for our valued guests! We're always here to provide exceptional service at a great value -- we ...hope you'll consider us again in the future!

  • July 5, 2016

    I purchased a 2016 Lincoln MKX. Buying experience was pleasant and fast. Mike C is honest and does not play games. I also thought the trade in value offered... for my car was very fair.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We always strive to provide personable and excellent customer service. Thank you for the review!

  • 5.0 out of 5
    October 19, 2018

    Excellent experience. I regularly take my car here for maintenance and repairs. They are always accommodating in getting me to work after I drop my car... off in the mornings. This time they gave me a car to use for the day that was very nice to drive.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for choosing Feduke Ford Lincoln as your first choice for service, Clarence! If there is anything else we can do to assist you, plea...se let us know! Take care!

  • 5.0 out of 5
    May 27, 2018

    Went for a recall service. Didn't take longer than I was told and service was started when scheduled.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Jerome, thank you for your wonderful response to the quality of service our Staff provides! Please let us know if there is ever anything else we can d...o for you! Safe travels!

  • 5.0 out of 5
    May 14, 2018

    I got oil changed. Service was good and timely. No problems

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    April 29, 2018

    Came in for steering issue...everything checked out okay

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    April 29, 2018

    Easy to do business with. Fast and simple. No problems at all.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    January 28, 2018

    No fuss no muss. My issue was diagnosed and addressed efficiently and effectively. I also really appreciated the shuttle service. Two thumbs up????

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Martin, your positive review means a lot to us and we?re happy we could help you! If you have any additional needs or questions, we will be more than ...happy to assist you! Safe travels!

  • 5.0 out of 5
    December 19, 2017

    Amazing all around! Thank you for everything. Special thanks to both Stetson and Dave for all their special attention to my vehicle!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
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Feduke Ford Lincoln

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