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Reviews

Average Ratings

4.9
Average based on 58 reviews.
  • Excellent dealership

    Excellent dealership.... I bought two F-150 from them and it was an excellent experience. Bret is a great salesman and would send anyone to him an...

    Dealer Response

    We set high expectations for ourselves so it?s gratifying to hear you had a great experience with us, Jimmy. At Guthrie Ford, we value our custome...


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    Excellent dealership.... I bought two F-150 from them and it was an excellent experience. Bret is a great salesman and would send anyone to him and the dealership. The service department is excellent to got me in and done very quickly. Larger dealerships don't give you the attention like Guthrie does!!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    We set high expectations for ourselves so it?s gratifying to hear you had a great experience with us, Jimmy. At Guthrie Ford, we value our customers and we look forward to seeing you on your next visit. Take care!


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  • Service

    always good service friendly staff, I have been a customer of Brooklyn ford for over 15 yrs , always have had good service , like the way they go ...


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    always good service friendly staff, I have been a customer of Brooklyn ford for over 15 yrs , always have had good service , like the way they go over the repair/maintenance sheets with you . they keep you updated on your cars overall "health"

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Service

    Awesome. With Brooklyn ford it always is!!! They really seem to understand the value of what the customer wants and needs!

    Dealer Response

    We're happy to hear that you were pleased with the service you received here at Guthrie Ford, Sarah! We hope to see you again soon!


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    Awesome. With Brooklyn ford it always is!!! They really seem to understand the value of what the customer wants and needs!

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    We're happy to hear that you were pleased with the service you received here at Guthrie Ford, Sarah! We hope to see you again soon!


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  • Service

    2014 Ford Explorer , I was having problems with the gear shift saying not in park, when it was. Service department was great and able to fix it

    Dealer Response

    We always appreciate feedback from our clients, Mark. Please let us know if there's anything else we can do for you. Thanks so much for your posit...


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    2014 Ford Explorer , I was having problems with the gear shift saying not in park, when it was. Service department was great and able to fix it

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    We always appreciate feedback from our clients, Mark. Please let us know if there's anything else we can do for you. Thanks so much for your positive feedback!


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  • Great service

    I have a 2016 Eacape. I had an oil change done. Everyone was friendly and helpful and my service was excellent !! I had an excellent overall exper...

    Dealer Response

    We are ecstatic to read your review of our location, Sandra. If you need more help, our team is available to talk -- safe travels!


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    I have a 2016 Eacape. I had an oil change done. Everyone was friendly and helpful and my service was excellent !! I had an excellent overall experience at Guthrie Ford!! Thank you to all of you!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    We are ecstatic to read your review of our location, Sandra. If you need more help, our team is available to talk -- safe travels!


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  • Review for Bret at Brooklyn

    Bret was very helpful in building the truck I was looking for.


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    Bret was very helpful in building the truck I was looking for.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Excellent Car Buying Experience

    My wife and I came to Brooklyn Ford to purchase a newer vehicle for my wife. We worked with Dave Kennedy, salesman at Brooklyn Ford. He asked us w...


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    My wife and I came to Brooklyn Ford to purchase a newer vehicle for my wife. We worked with Dave Kennedy, salesman at Brooklyn Ford. He asked us what we were looking and he found it! The Sales Manager worked overtime getting us loan approval and the Best Deal possible! Everyone at Brooklyn Ford was Great and Easy to work with! They all went above and beyond to make sure we got the Perfect Vehicle for our needs. We both would Highly Recommend Dave Kennedy and the Entire Brooklyn Ford Staff if you are in the market for a new or used vehicle and any service needs! Thanks Again, Brian & Jeanette Houghteling

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • customer

    received very personal service, timely and correct.

    Dealer Response

    We appreciate your response, Robert! If there is anything else we can do for you, please give us a call. Safe (and fun) driving!


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    received very personal service, timely and correct.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We appreciate your response, Robert! If there is anything else we can do for you, please give us a call. Safe (and fun) driving!


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  • oil change

    took my Escape in for oil change and was done and promptly returned


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    took my Escape in for oil change and was done and promptly returned

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • GREAT service

    I appreciate that when I need something done with my car it gets done. Steve Webb in service (along with Mike) are there to make sure that the ca...

    Dealer Response

    We are more than glad to be of service, Thora. It's good to hear our team is living up to the promise of providing fantastic service to our custom...


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    I appreciate that when I need something done with my car it gets done. Steve Webb in service (along with Mike) are there to make sure that the car you are driving is safe to be in. Steve lets me know what needs to be done, and sees to it that it is fixed/corrected in a timely manner.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We are more than glad to be of service, Thora. It's good to hear our team is living up to the promise of providing fantastic service to our customers.


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