Rick Weaver Buick GMC

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Reviews

Average Ratings

4.8
78 lifetime reviews.
  • Best place to buy GMC!

    Rob Cisek my sales associate was very knowledgeable in GMC products, Rob went above and beyond to meet my needs. He was never pushy and always put...

    Dealer Response

    We certainly appreciate the kind words Mr. Rodriguez! Your business is very appreciated.


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    Rob Cisek my sales associate was very knowledgeable in GMC products, Rob went above and beyond to meet my needs. He was never pushy and always put my needs first in my new car buying experience. Rob made my new car buying experience a pleasure. I would defiantly buy again from Rick Waver GMC but only from Rob. I would also refer friends and family to Rick Weaver. At Rick Weaver they had a descant amount of inventory, but with the many options that GMC. offers on there vehicles it would of been nice to have more to choose from on the lot. I had the option to locate a car to ship to Rick Weaver, but decided on a terrain that fit my needs that was already there. I would recommend having more inventory on hand that would make Rick Weaver a GMC super center. the show room was well maintained and all other staff was very nice and pleasant to talk to. the finance department was very helpful in explaining all paper work and terms. we also got a tour of the service department. The manger and service crew introduced them selfs and were very nice and polite. I would like to stress to GMC. that they have a extremely Awesome team of people working at Rick Weaver. GMC. should be proud to have Rick Weaver and there team represent the GMC brand name and company. sincerely, Mr. Rodriguez

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    We certainly appreciate the kind words Mr. Rodriguez! Your business is very appreciated.


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  • Great service wow

    Great service and always gives answers even if its me being overly concerned about my truck..and they showed me what they found to answer my quest...


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    Great service and always gives answers even if its me being overly concerned about my truck..and they showed me what they found to answer my question

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • No deal

    We wanted to look at a particular new car in inventory. Sales person checked with management and gave us a price after test drive and appraisal of...

    Dealer Response

    Susan, I know this reply is very untimely but I just want to tell you that i am truly sorry for your experience at our store. That does not typica...


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    We wanted to look at a particular new car in inventory. Sales person checked with management and gave us a price after test drive and appraisal of trade. We said the price was too high and told him we got a better deal at another dealership, which was true. Salesperson went to manager again, came back and said "It was nice meeting you." I said "I guess that's it" and he said "the fun is over." Not another word. The whole tone was very dismissive. We felt like we were being ushered out the door. I actually looked back to see if anyone was following us out. We understand that they may not have wanted to go too low, but they didn't even counter and the whole exchange could have been a lot more courteous. The salesman was very rude.

    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
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    Dealer Response

    Susan, I know this reply is very untimely but I just want to tell you that i am truly sorry for your experience at our store. That does not typically happen and although we do not sell every person that walks through our doors we also do not go out of way to be rude. Once again please accept my apology. Gary Berti Manager


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  • They got me in immediate, my state inspection was

    Very fast service, called immediately when service was completed

    Dealer Response

    Bill, Thanks Much for the kind words. Gary Berti Manager


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    Very fast service, called immediately when service was completed

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Bill, Thanks Much for the kind words. Gary Berti Manager


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  • Spend Your Hard Earned Money Here ...

    Are you tired of spending your hard earned money at businesses that don't care about you? Thankfully, customer service is not a thing of the past ...

    Dealer Response

    Thank you for your response, We are happy to know that customers such as yourself take the time to post positive experience. We pride ourselves in...


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    Are you tired of spending your hard earned money at businesses that don't care about you? Thankfully, customer service is not a thing of the past at Rick Weaver's Service Department. Which came as a pleasant surprise considering some of my experiences as of late. Angelo Lombardi, who is the Service Department Manager, personally answered all of my questions in regard to my vehicle and he also took notes. Then after going over my vehicle from bumper to bumper he then insisted on showing me what they had discovered. We went down the list item by item and he took the time to explain everything to me in understandable terms. Now, you might be thinking that's what they're supposed to do ... Yes, but let's be honest a lot of businesses don't take pride in their work. They are not attentive to detail. Nor do they care about you fully understanding what needs to be done and why it needs done. Oh, and even worse a lot of businesses will tell you it's been done and even charge you when the work was not performed. So, if you're tired of being taken advantage of, want a business who genuinely cares about good customer service and gets the job done I recommend Rick Weaver's.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thank you for your response, We are happy to know that customers such as yourself take the time to post positive experience. We pride ourselves in our service dept and are please to hear of your experience. Please consider us on your next purchase and let your friends and family know we are here for the people.


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  • Experience a enjoyable Car Purchase

    Our sales person,Ron Agnew made this a very easy purchase. Everyone we have come in contact with are just wonderful to work with. Not only do t...

    Dealer Response

    Thank you Denny, we are happy that the process went smoothly for you. We believe it is very important to LISTEN to the customer cares and concerns...


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    Our sales person,Ron Agnew made this a very easy purchase. Everyone we have come in contact with are just wonderful to work with. Not only do they take the time to listen to what you need but make sure you get it. You never feel like you are pressured and they follow up to be sure you are Happy with your purchase

    Does recommend this dealer
    Shopped for a new car
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Thank you Denny, we are happy that the process went smoothly for you. We believe it is very important to LISTEN to the customer cares and concerns while making such a big decision and we are happy that it is very noticeable, such in your case. Thank you for your purchase and we look forward to a long lasting relationship. Any concerns feel free to contact us and welcome to the Rick Weaver Buick Gmc family.


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  • Service repair after purchase

    Customer service was excellent, staff were genuine, courteous, and attentive to all services requested. I was pleasantly surprised my vehicle was ...

    Dealer Response

    Thank you for your kind words and we pride ourselves in our service dept and continued customer care after the sale. Don't forget you do not need ...


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    Customer service was excellent, staff were genuine, courteous, and attentive to all services requested. I was pleasantly surprised my vehicle was washed after being serviced; most dealerships don't wash your vehicle after service and this sets Rick Weaver Buick above all others. I had concerns buying an expensive used vehicle and this service appointment helped establish confidence in GM and Rick Weaver Buick; I now have peace of mind that my vehicle's service needs are covered by a competent service team.

    Does recommend this dealer
    Shopped for a used car
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Thank you for your kind words and we pride ourselves in our service dept and continued customer care after the sale. Don't forget you do not need to make a apt for oil changes either, just stop in when ever you are ready for a oil change and while you wait in our comfortable waiting area enjoy a cup of coffee on us while they change it. thank you for your purchase from all of us here at Rick weaver Buick Gmc


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  • Outstanding Experience

    My initial contact was by phone with Jim Wozniak and then with both Jim and David Alfieri in the finance department once I came in to the dealersh...

    Dealer Response

    Thank you for your recent purchase Jeff, We work hard to make sure our customers get the very best deal possible and it is nice to hear the positi...


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    My initial contact was by phone with Jim Wozniak and then with both Jim and David Alfieri in the finance department once I came in to the dealership. I appreciated the honest, straight forward approach by both of them and their eagerness to listen to my needs. We worked together to negotiate a deal that was fair and met my needs. I also appreciated their willingness to offer any and all rebates and incentives that I qualified for - which helped lower the price of the vehicle. When I did my research online while looking for a car dealership, I saw that Rick Weaver GMC had a high percentage of satisfied customers that praised the dealership culture and staff. I now see why...it is well deserved.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for your recent purchase Jeff, We work hard to make sure our customers get the very best deal possible and it is nice to hear the positive feedback. Welcome to the Rick Weaver Buick Gmc family. If you have and issues or concerns feel free to contact us. And thank you for driving all the way from Olean Ny to purchase your vehicle from us.


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  • Nice selection of cars

    My salesman Jim Wozniak was more than helpful. Would recommend anyone I know looking a car to ask for him.

    Dealer Response

    Thank you for your purchase in Feb Mr. Dobrich, It is a pleasure to hear you are very pleased with you visit to Rick Weaver Buick Gmc. we are look...


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    My salesman Jim Wozniak was more than helpful. Would recommend anyone I know looking a car to ask for him.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for your purchase in Feb Mr. Dobrich, It is a pleasure to hear you are very pleased with you visit to Rick Weaver Buick Gmc. we are looking forward to a continued positive relationship with you and your family going forward.


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  • Great Service

    Jim Wozniak was very helpful. He kept in touch with us as we were waiting for our Canyon to be delivered, and afterwards helped us with the acces...

    Dealer Response

    Thank you for coming to Rick Weaver Buick Gmc for your service needs, We are famous for service. Please consider us for your next purchase I am su...


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    Jim Wozniak was very helpful. He kept in touch with us as we were waiting for our Canyon to be delivered, and afterwards helped us with the accessories we bought. He was great to work with. Really followed through and went beyond what we expected.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thank you for coming to Rick Weaver Buick Gmc for your service needs, We are famous for service. Please consider us for your next purchase I am sure Jim would love to help you with a new purchase. Thanks again from everyone here at Rick Weavers


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