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Reviews

Average Ratings

4.9
1032 lifetime reviews.
  • Great service

    The process was very smooth and everyone I spoke with during the process was very helpful and knowledgeable

    Dealer Response

    Matthew,your positive review means a lot to us and we're happy we could help you! Thank you for choosing Gorno Ford Sales, and we hope to see you...


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    The process was very smooth and everyone I spoke with during the process was very helpful and knowledgeable

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Matthew,your positive review means a lot to us and we're happy we could help you! Thank you for choosing Gorno Ford Sales, and we hope to see you again soon!


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  • Leasing a New Ford Edge

    Ken Short in one word was AWESOME!!!! He was very friendly,knowledgeable and knew what vehicle that would be right for me. Everything that Ken did...


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    Ken Short in one word was AWESOME!!!! He was very friendly,knowledgeable and knew what vehicle that would be right for me. Everything that Ken did for me was done with my satisfaction in mind. I,personally would Highly recommend Ken as the "Go to Guy" when looking for a vehicle. Thanks again Ken for all your help and making everything so fast and easy.

    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Great service

    I want to thank Darian Counts and Ken Greene for being so helpful in getting me the best deal. Darian was especially helpful in searching a numbe...


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    I want to thank Darian Counts and Ken Greene for being so helpful in getting me the best deal. Darian was especially helpful in searching a number of options to get us into the proper vehicle the fits our needs.

    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • Tire repair

    Excellent service it took less than a half hour. When the tire was fixed they even told me what was in the tire to make the tire lose tire pressure.

    Dealer Response

    Karen, thank you so much for your feedback. Here at Gorno Ford we strive to ensure you LOVE your experience. We look forward to helping you with ...


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    Excellent service it took less than a half hour. When the tire was fixed they even told me what was in the tire to make the tire lose tire pressure.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Karen, thank you so much for your feedback. Here at Gorno Ford we strive to ensure you LOVE your experience. We look forward to helping you with any future automotive needs.


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  • First time oil change

    Walk in with minimum wait time. Good price for oil change. Service interval was mentioned and no pressure for other service. Only issue I had -...

    Dealer Response

    We appreciate your feedback of our Staff's outstanding service, Eddie! Our team is dedicated to providing top-quality service, and we're so happy ...


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    Walk in with minimum wait time. Good price for oil change. Service interval was mentioned and no pressure for other service. Only issue I had - It was first time for this facility so I didn't know where to park my car and register for the oil change. Waiting room was good with coffee and large screen TV.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We appreciate your feedback of our Staff's outstanding service, Eddie! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.


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  • New car purchase

    Joe was very helpful with the purchase of our new car!

    Dealer Response

    Philesha, thank you for your kind words and congratulations on your new vehicle! Please let us know if there is ever anything else we can do for y...


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    Joe was very helpful with the purchase of our new car!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Philesha, thank you for your kind words and congratulations on your new vehicle! Please let us know if there is ever anything else we can do for you! Safe travels!


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  • oil change

    good service i will come back again, and recommend gorno to others..

    Dealer Response

    Mary, our number one goal is attaining 100% customer satisfaction in all aspects of our dealership. Our team is dedicated to providing top-qualit...


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    good service i will come back again, and recommend gorno to others..

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Mary, our number one goal is attaining 100% customer satisfaction in all aspects of our dealership. Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.


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  • Great oil change!

    I had a very positive experience. The wait time was longer than I would have liked, but I knew in advance how long it would be. I would have liked...

    Dealer Response

    We appreciate your feedback, Denise. Please don't hesitate to give us a call if there is anything we can do for you.


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    I had a very positive experience. The wait time was longer than I would have liked, but I knew in advance how long it would be. I would have liked a car wash...

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We appreciate your feedback, Denise. Please don't hesitate to give us a call if there is anything we can do for you.


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  • Passange Door Ajar

    Everything went smooth. Only hitch was we had to wait a day (no car - but were offered a rental) because the part (door latch) was not in stock. ...

    Dealer Response

    We are glad to be a part of your pleasurable experience. If you need more help, our team is available to talk -- safe travels!


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    Everything went smooth. Only hitch was we had to wait a day (no car - but were offered a rental) because the part (door latch) was not in stock. I would have expected this part to be pre- ordered based on the previous attempt to fix this same issue. Since this was the 2nd service visit for the same issue.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We are glad to be a part of your pleasurable experience. If you need more help, our team is available to talk -- safe travels!


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  • I love my Flex!

    Had an awesome time getting my new Flex! Very easy to deal with Gorno.

    Dealer Response

    Michael, your positive review means a lot to us and we're happy we could help you! Thank you for choosing Gorno Ford Sales, and we hope to see yo...


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    Had an awesome time getting my new Flex! Very easy to deal with Gorno.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Michael, your positive review means a lot to us and we're happy we could help you! Thank you for choosing Gorno Ford Sales, and we hope to see you again soon! Enjoy your Flex!


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