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Reviews

Average Ratings

4.9
68 lifetime reviews.
  • Jodi Cocagne is THE BEST

    My husband called Jodi with the VIN of the car we were looking to purchase. He also had a preapproval letter for financing. Jodi worked with him o...

    Dealer Response

    Hi, Mark and Shana! Thank you very much for the kind words and feedback. We work hard to make sure each and every customer feels as you did. We lo...


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    My husband called Jodi with the VIN of the car we were looking to purchase. He also had a preapproval letter for financing. Jodi worked with him over the phone and told up to show up the next day at 430 to pick up my brand new CRV. We arrived about 415 and my new car was waiting by the front door, all ready to go! We went in, officially met Jodi, she walked us to the financing where everything was already prepared and done for us. We literally just had to sign papers, we were out of there in 30-45 minutes!! After that she spent some time with me in my car, demonstrating all of its bells and whistles! Jodi is an amazing saleswoman, she is honest, quick and customer service oriented. This was the most enjoyable, stressfree car buying experience I have ever had.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Hi, Mark and Shana! Thank you very much for the kind words and feedback. We work hard to make sure each and every customer feels as you did. We look forward to seeing you again!


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  • Love it

    Jim G is great.Go check him out!I never thought getting a car could be this easy

    Dealer Response

    Thank you, Leasha!


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    Jim G is great.Go check him out!I never thought getting a car could be this easy

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you, Leasha!


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  • Bought 2016 a crv

    Looking back at the experience, It was a wonderful experience, Good people to do business with , it was right on the money.

    Dealer Response

    Thank you, Bilal!


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    Looking back at the experience, It was a wonderful experience, Good people to do business with , it was right on the money.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you, Bilal!


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  • Great Buying Experience

    My wife and I just bought our first car from Victory Honda! As first-time car buyers, we had heard the horror stories of buying a car, but thankfu...

    Dealer Response

    Thank you very much for the kind words and feedback, Steve! This is exactly how we want our clients to feel when working with us. We look forward ...


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    My wife and I just bought our first car from Victory Honda! As first-time car buyers, we had heard the horror stories of buying a car, but thankfully we had a great experience at Victory Honda. Our salesperson James took us on two test drives, and thoroughly explained the differences between the two different Honda models. The test drives were great because they were about 10 minutes long and James took us on a long route that really showed off real-world driving. It wasn't just a quick spin around the corner like some other dealerships do. After our test drives, we were able to drive home in a used 2015 Civic at a great deal in no time at all! James, the GM Lou, and Finance manager Jack all helped get us through the process quickly and with a smile. And to add icing to the cake, we get 6 free oil changes & 3 tire rotations thanks to their free 2-year Car Doc Maintenance Program!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you very much for the kind words and feedback, Steve! This is exactly how we want our clients to feel when working with us. We look forward to seeing you again!


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  • Human

    My sales person Jodi Cocagne was tremendous! I will be referring everyone I can to her and to your facility. Thank you!!!

    Dealer Response

    Thank you so much for the feedback and referrals, Willow!


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    My sales person Jodi Cocagne was tremendous! I will be referring everyone I can to her and to your facility. Thank you!!!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for the feedback and referrals, Willow!


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  • Best Dealership!

    Best Car buying experience ever! I have never been treated with so much respect, patience, and dignity, and I look forward to any future experienc...

    Dealer Response

    Thank you very much for the kind words and feedback, Kayla! This is exactly how we want our clients to feel when working with us. We look forward ...


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    Best Car buying experience ever! I have never been treated with so much respect, patience, and dignity, and I look forward to any future experiences with Victory Monroe!

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you very much for the kind words and feedback, Kayla! This is exactly how we want our clients to feel when working with us. We look forward to seeing you again!


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  • Warranty repair for my 2015 Honda--friendly servic

    Warren does a great job as the service manager. I had a warranty repair. The part was ordered and I was provided a loaner car so that I could ge...

    Dealer Response

    Thanks a lot for the kind words and feedback, Ron!


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    Warren does a great job as the service manager. I had a warranty repair. The part was ordered and I was provided a loaner car so that I could get to work while the repair was completed.

    Does recommend this dealer
    Shopped for a new car
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks a lot for the kind words and feedback, Ron!


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  • Service

    Good Service, friendly people. Very profesional, the service was due on time, they exlplain carefully all the job in the car.


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    Good Service, friendly people. Very profesional, the service was due on time, they exlplain carefully all the job in the car.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Maintenance check up 2013 Honda Fit

    Came in for 15,000 mile routine maintenance - oil change, tire rotation, check alignment, etc. Had to wait 1.5 hours. Waiting room was small but...

    Dealer Response

    Thank you for the feedback, Kathy. We work hard to go above and beyond for each and every client. We will continue to strive towards this goal whe...


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    Came in for 15,000 mile routine maintenance - oil change, tire rotation, check alignment, etc. Had to wait 1.5 hours. Waiting room was small but there was another TV in the showroom with table and chairs and so stayed there. There was tea and coffee available self serve. They washed your car after service but not 100% clean since the back area was dirty. It is a perk they give you which is better than nothing.

    Does recommend this dealer
    Shopped for a new car
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for the feedback, Kathy. We work hard to go above and beyond for each and every client. We will continue to strive towards this goal when we see you for your next check up.


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  • Great experiance

    This is my third Honda, and every time I've worked with this dealer they have treated me fairly. Kent Foster was my first salesperson and I liked...

    Dealer Response

    Thank you very much for the kind words and feedback, Bill! This is exactly how we want our clients to feel when working with us. We look forward t...


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    This is my third Honda, and every time I've worked with this dealer they have treated me fairly. Kent Foster was my first salesperson and I liked the way he took the time to know me. Recently I worked with Jim G, he was amazing at getting my deal done and more importantly he treated my wife superb during our car buying experiance.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you very much for the kind words and feedback, Bill! This is exactly how we want our clients to feel when working with us. We look forward to seeing you again.


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