Cunningham of North East

4.0 out of 5 4.0

Reviews

4.0 out of 5 4.0
5 lifetime reviews.
  • 1.0 out of 5
    December 10, 2019

    This is my 3rd or 4th absolutely unacceptable experience here. I brought my car in for a new gasket that was in a really tight spot to reach. While they... were fixing it, they tried to take a couple shortcuts and completely screwed up my manifold. If they just took their time and did it right, none of this would have happened. This was going to cost me about $150 and take about 30 minutes. It ended up taking 2 days and $400!!!!!!!!!! They refuse to take responsibility for ruining the part. They said they wouldn't charge me for the labor to put the new part in that THEY BROKE, but, were charging me $200 dollars for a new part that THEY BROKE!!!!!! The guy at the service desk just treats you like you are a moron and know nothing about cars and his only response is they didn't do anything wrong when he basically told me how this happened. I asked to see the manager but he wasn't there that day. It took him TWO WEEKS to get back to me after I called back twice asking about it. Biggest rip off ever. DO NOT EVER TAKE YOUR CAR THERE TO GET REPAIRED. They might fix the problem you brought it in for, but, the next day something will go wrong. DO NOT COME HERE!!!!!!

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    Customer Service
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    Quality of Repair
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    Overall Facilities
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    Buying Process
    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    2 people out of 2 found this review helpful. Did you?
  • 5.0 out of 5
    January 24, 2013

    My girlfriend and I drove 7 hours one way to get the best deal on the internet. The sales staff is the best on the internet also. They got us the best... interest rates and terms on our loans. The folks here really work hard to earn your business and we have no problem driving the 14 hours round trip again to work with them.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Well thank you Sir.. And we'd keep the store open after hours again if we needed.. Rick

  • 4.0 out of 5
    December 10, 2012

    Was really happy with all personnel. I was treated very well, all questions answered about my jeep compass. From salesman to final papers signed, I was... treated with the utmost respect. After using the service department today, I was most impressed with effeciency and promptness of service. Thanks guys!! Sandee Kalinowski

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    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thanks Sandee... it's just what we do.. ))

  • 5.0 out of 5
    December 10, 2012

    pshhhh, by far best price for my 2008 honda. and service the day i call. ALL GREAT..!

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    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thank you...!!

  • 5.0 out of 5
    March 25, 2012

    I had a good experience working with the guys at Cunningham's in North East. I felt that I got a great deal and was treated fairly. I love the van that... I got.Thanks!

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Josephtrex, Hey thanks for the review. Its just what we do here at Cunninghams. )) Hope all is well.