RC Lacy Ford Subaru Lincoln

4.9 out of 5 4.9

Reviews

4.9 out of 5 4.9
32 lifetime reviews.

Read reviews that mention:

  • 5.0 out of 5
    December 11, 2020

    always been reliable and great with all the vehicles i purchased and willing too go the extra mile for all their customers highly recommend them in... all areas of the dealership.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call o...r stop by. Have an awesome day!

  • 5.0 out of 5
    August 18, 2020

    Thank you you service for new cars and trucks is greatly appreciated.we have Ford fusion sel we love it.thank you for all you do.you service with rentals... and fixing our car was excellent.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello, we strive for 100 percent satisfaction, and it is great to see you had such a positive experience at R C Lacy, Inc.. As one of our valued gues...ts, we want to sincerely thank you for your business and we hope to see you here again down the road! Safe travels!

  • 5.0 out of 5
    April 3, 2020

    I have had five Subaru and because my job has taken me to different parts of the country, I have dealt with several dealers; however, never with people... like the employees at Lacy Subaru, they are always courteous and helpful and make sure to accommodate me even though I had never purchased any of my cars through them.  A few weeks ago I had an issue with my current car forbidding me to drive to a family funeral in Vermont, Erik from the service department went above and beyond to make it possible for us to attend, we will never forget his kindness.  I would like to take this opportunity to give my thanks to Christine from the service department for her exceptional attention to detail, great communication skills, and her pleasant smile always making one's visit a wonderful experience.  I will recommend your dealership to others in the future, and you can be assured that I will purchase my next car at Lacy Subaru.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Jorge, thank you for your kind review; we are happy to pass along your comments to the team here at R C Lacy, Inc.! It is great to hear that we were a...ble to go above and beyond your expectations and really help you out! We look forward to seeing you again!

  • 5.0 out of 5
    January 24, 2019

    Always top notch service, extreme professionalism and great people who value their work.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Your satisfaction means a lot to us, and we truly appreciate you choosing R C Lacy for all of your automotive needs. Please don't hesitate to call if ...you'd like further assistance.

  • 5.0 out of 5
    December 17, 2018

    Excellent company to do business with - excellent customer service

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello, thank you for your wonderful response to the quality of service our Staff provides! If you ever need anything else from us, please feel free to... give us a call or stop by. Have an awesome day!

  • 5.0 out of 5
    December 17, 2018

    I've been going to Lacy Subaru in Catskill, NY for quite a few years now. I've bought two new cars from them (one just a few weeks ago) and consistently... used them to service our past Subarus, even the ones we didn't buy from them. They've always been a pleasure to deal with. If there's any problem I've had it's that Subarus are too popular. Or, in other words, negotiating on prices is difficult because there's usually a scarcity of available vehicles. The plus side of that is that they have a lower rate of depreciation. Overall, though, we've been very happy with ours and keep coming back for more. The dealership, though, has always been a very good experience and it is why we started going to them exclusively.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We're so glad that you've been very happy with each experience here! We strive for the best each and every time. We can't thank you enough for your l...oyalty :)

  • 5.0 out of 5
    October 25, 2018

    I was treated well. I thought that the process was smooth and non-pressured. I was given options in my price range. Everyone was very friendly and professional.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    August 6, 2018

    Have purchased cars from lacy several times over the years. First time leasing; all the red flags I read about when leasing were not issues. Straight up... and fair, competitive pricing.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    December 29, 2017

    Great job. Fast and courteous. Processed ARI. Took care of all details.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Steve, we're pleased to hear everything was completed to your satisfaction! Please let us know if there is ever anything else we can do for you! Safe ...travels!

  • 5.0 out of 5
    May 18, 2017

    The new facility is beautiful but more important is the wonderful service given by the staff.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
View More Reviews