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Always top notch service, extreme professionalism and great people who value their work.
Your satisfaction means a lot to us, and we truly appreciate you choosing R C Lacy for all of your automotive needs. Please don't hesitate to call if ...you'd like further assistance.
Excellent company to do business with - excellent customer service
Hello, thank you for your wonderful response to the quality of service our Staff provides! If you ever need anything else from us, please feel free to... give us a call or stop by. Have an awesome day!
I've been going to Lacy Subaru in Catskill, NY for quite a few years now. I've bought two new cars from them (one just a few weeks ago) and consistently... used them to service our past Subarus, even the ones we didn't buy from them. They've always been a pleasure to deal with. If there's any problem I've had it's that Subarus are too popular. Or, in other words, negotiating on prices is difficult because there's usually a scarcity of available vehicles. The plus side of that is that they have a lower rate of depreciation. Overall, though, we've been very happy with ours and keep coming back for more. The dealership, though, has always been a very good experience and it is why we started going to them exclusively.
We're so glad that you've been very happy with each experience here! We strive for the best each and every time. We can't thank you enough for your l...oyalty :)
I was treated well. I thought that the process was smooth and non-pressured. I was given options in my price range. Everyone was very friendly and professional.
Have purchased cars from lacy several times over the years. First time leasing; all the red flags I read about when leasing were not issues. Straight up... and fair, competitive pricing.
Great job. Fast and courteous. Processed ARI. Took care of all details.
Steve, we're pleased to hear everything was completed to your satisfaction! Please let us know if there is ever anything else we can do for you! Safe ...travels!
The new facility is beautiful but more important is the wonderful service given by the staff.
I was fortunate to have had Kyle Lucchese as my salesperson at Lacy Subaru last month. Kyle was a refreshing alternative to the typical car salesperson.... I felt that Kyle really listened to what I needed to buy, and what i was willing to pay for a car, Carefully adapting my choices as I clarified what it was I really wanted. Kyle never rushed me, nor did he pressure me into buying some unessary services, he nearly informed me and moved on. I must say that Kyle gave me the best car buying experience in a very long time.
Purchased our 2017 Subaru two weeks ago. Mike Murphy in Sales was excellent. All our questions were answered and the buying experience was great. We... will be sending customers to see Lacy Subaru for a great experience. Thank You all.
Absolutely best experience buy a new truck! Jon Amerling was knowledgeable and great to work with. Thank you lacy ford for the great service!