Reviews
on time
Friendly, knowledgeable staff. On time. What more can I say about an oil change? You are doing a great job.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Every employee seems to want you to be happy here
Bruce Kracker Bruce made me feel like I was valued as a customer. He answered all my questions and let me test several models It made the decision much easier.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great salesman
Bruce Kraker was a great salesman. Kind and very friendly. He explained everything to me before I left with the car. He sold us our last car too
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Very fast service.
Easy in, easy out. Work done fast. Service rep very helpful and answered all questions. Lobby very comfortable. I have purchased 10 vehicles from Cole GMC Cadillac Buick. I always go back. Never had a problem. I would HIGHLY recommend.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Good service, not even close on estimated time
Tell the customer the actual time it could take, not some made up tume to make the customer happy, after it take 2 hrs instead of one people get really upset
- Customer service 4.0
- Buying process 3.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Service
Your staff was friendly and professional. The work on my car was performed efficiently and thoroughly. I was treated like a valued customer at Cole.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Graet service
Jim Marshall was very pleasant to work with to get this recall taken care of !! Will go BACK again !!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
great service
always great service, always on time for appointments, in and out when they say I will be !!! As a very busy person that is important to me
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great Service
Jack and Bruce made my experience Great! I told them what i wanted and they went Above and Beyond to help me abd make sure I was a Happy Camper when I left.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Clean facility, organized, approachable
Dealership was attentive and completed maintenance services within 1 hour and by the time they stated they would be completed.
- Customer service 4.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase