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Used 877-318-3400 Email Dealer
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Reviews

Average Ratings

4.2
Average based on 10 reviews
  • Fairway Ford ... Great place to buy a car

    I went to 3 other dealers and conpared vehicles, evaluated trade in values offered, check routine Maintanance costs for basics like oil changes, t...


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    I went to 3 other dealers and conpared vehicles, evaluated trade in values offered, check routine Maintanance costs for basics like oil changes, tire rotations, wiper blades, etc and the clear and obvious winner was Fairway Ford. Great to deal with, easy to buy from, best trade in value and deal was done in less then an hour. Thanks.. DP

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • FAIRWAY FORD #1

    BEST CAR DEALORSHIP THERE IS BEST SALEMAN IS CHUCK ROBINSON BEST FORD DEALERSHIP OWNER TOO BEST PRICES BEST SERVICE I've bought about 12 car...

    Dealer Response

    Rick, Thank you for taking the time to leave your feedback. We appreciate your repeat business, and it was our pleasure to assist you in buying a...


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    BEST CAR DEALORSHIP THERE IS BEST SALEMAN IS CHUCK ROBINSON BEST FORD DEALERSHIP OWNER TOO BEST PRICES BEST SERVICE I've bought about 12 cards from Chuck. Always get a special deal Rick Leininger

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
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    Dealer Response

    Rick, Thank you for taking the time to leave your feedback. We appreciate your repeat business, and it was our pleasure to assist you in buying another vehicle. We look forward to seeing you again. Have a great day!


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  • Disrespectful!

    I went to check out a car. I even called ahead to assure that it had not been sold, but when I got there they didn't know I was coming. Apparentl...

    Dealer Response

    Good morning, We sincerely apologize your experience was not pleasant. I assure you our goal is to provide the very best customer service to every...


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    I went to check out a car. I even called ahead to assure that it had not been sold, but when I got there they didn't know I was coming. Apparently the scheduler didn't leave notes... but then he found them. First he told me that I was off on the price and payments that I had figured out using the internet and other sources that I was going to need over $3000 more. Then they could not find the car and so I tried another car. While I was test driving, the salesman answered his phone and didn't even stop when I pulled back in the dealership! I got out and left the keys with another salesman and left! It was a grand lack of respect and I was not impressed. Although they had the general manager called, I have no desire to go back to a dealership that would treat me like I wasn't worth their time.

    Shopped for a used car
    Does not recommend this dealer
    Did not make a purchase
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    Dealer Response

    Good morning, We sincerely apologize your experience was not pleasant. I assure you our goal is to provide the very best customer service to everyone who walks through our door and we will continue to strive to improve.


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  • Friendly folks. Quality service

    I was there for an oil change and tire rotation. Called for an appointment, and was able to get right in. Service only took 45 minutes. Whole e...

    Dealer Response

    Hi Bob, thank you for taking the time to leave us a review. We're pleased to hear that we could provide you with great service in a timely manner...


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    I was there for an oil change and tire rotation. Called for an appointment, and was able to get right in. Service only took 45 minutes. Whole experience was first class.

    Came in for service or repair
    Does recommend this dealer
    Did not make a purchase
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    Dealer Response

    Hi Bob, thank you for taking the time to leave us a review. We're pleased to hear that we could provide you with great service in a timely manner. We appreciate your business and look forward to seeing you again soon. Have a wonderful day!


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  • Great service and great people!

    These people were very good at getting me in and out in a very short amount of time. Their work was excellent an very reasonable. I would recommen...


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    These people were very good at getting me in and out in a very short amount of time. Their work was excellent an very reasonable. I would recommend them to anyone in the Freeport Illinois area.

    Came in for service or repair
    Does recommend this dealer
    Did not make a purchase
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  • Great Service

    Great reception, love the walk-around with me and my vehicle, great and fast service. Went out of their way to make sure met all of my requests.

    Dealer Response

    Hi Steve, Thank you for taking the time to submit a review for us today. We are so pleased to hear of your recent experience with us! We look forw...


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    Great reception, love the walk-around with me and my vehicle, great and fast service. Went out of their way to make sure met all of my requests.

    Came in for service or repair
    Does recommend this dealer
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Steve, Thank you for taking the time to submit a review for us today. We are so pleased to hear of your recent experience with us! We look forward to assisting with your future needs. Thanks again and have a great day!


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  • outstanding

    My salesman "Frenchy" was very knowledgeable. And explained everything so we understood it, and the sync 3 system in the car.

    Dealer Response

    Brian, we are so happy to hear that you had a great experience with us! Thank you so much for taking the time to write us a review and we look for...


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    My salesman "Frenchy" was very knowledgeable. And explained everything so we understood it, and the sync 3 system in the car.

    Shopped for a new car
    Does recommend this dealer
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Brian, we are so happy to hear that you had a great experience with us! Thank you so much for taking the time to write us a review and we look forward to being able to assist you in the future! Have a great day!


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  • I don't need to sell a vehicle I met my quota

    Should of walked away after I heard that I met quota for the month. Mark story will promise you stuff that you won't get after you buy your vehicl...


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    Should of walked away after I heard that I met quota for the month. Mark story will promise you stuff that you won't get after you buy your vehicle. Adam tollers will not be there when you set up a meeting to discuss issues with your brand new vehicle. Besides all that , The service dept is very good, They will get you and fixed up quickly.

    Shopped for a new car
    Does not recommend this dealer
    Did make a purchase
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  • 2013 Lincoln Navigator L purchase

    Working with Kevin and Mark at Fairway Lincoln / Ford was very smooth and made as pleasant as possible with all the paperwork involved. We would w...


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    Working with Kevin and Mark at Fairway Lincoln / Ford was very smooth and made as pleasant as possible with all the paperwork involved. We would work with again as they handled has efficiently as feasible.

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
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  • my experience

    my experience was good except for one thing. I saw a specific vehicle online and actually had correspondence with a sales rep at the delearship. W...


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    my experience was good except for one thing. I saw a specific vehicle online and actually had correspondence with a sales rep at the delearship. When I went into the delearship to see about the vehicle I located online it was like it was a mistake or something and that vehicle was not previously online. Other than that it was good experience.

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
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