Extreme Chrysler Dodge Jeep RAM

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4.0
(291 reviews)
Visit Extreme Chrysler Dodge Jeep RAM
Sales hours: 8:30am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Service Sales
Monday 7:30am–6:00pm 8:30am–8:00pm
Tuesday 7:30am–6:00pm 8:30am–6:00pm
Wednesday 7:30am–6:00pm 8:30am–6:00pm
Thursday 7:30am–6:00pm 8:30am–8:00pm
Friday 7:30am–6:00pm 8:30am–6:00pm
Saturday 8:00am–1:00pm 9:00am–2:00pm
Sunday Closed Closed
New (517) 879-4922 (517) 879-4922
Used (517) 879-4924 (517) 879-4924
Service (888) 261-1403 (888) 261-1403

Inventory

See all 213 vehicles from this dealership.

Special offers

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About our dealership

This seller has been on Cars.com since July 2012.
At Extreme Dodge Chrysler Jeep Ram in Jackson you'll never hear "Let me check with my manager" or be passed from one person to the next. Here you'll enjoy working with the same person from start to finish for a transparent and pressure-free approach! We're honored to be one of 124 FCA dealerships in the United states to receive the customer first award for excellence. This award Recognizes dealerships that have achieved the highest level of Customer Experience Recognition for people facility process customer metrics and training. We're located just off I94 exit 141 in Jackson. Hope to see you soon!
We changed car buying--> no mystery manager behind the curtain no getting passed around no pressure!!

Service center

Phone number (888) 261-1403

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
8:00am–1:00pm
Sunday
Closed

Meet our employees

View all 14 employees View less employees

Reviews

4.0
(291 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Extreme Chrysler Dodge Jeep RAM from DealerRater.

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5.0

Jarred "JC" Cooper was our salesman.

Jarred "JC" Cooper was our salesman. We leased three cars from him within a month. He made our experience the easiest I have ever had! He is not pushy and totally follows through! I would recommend him and we will be back! Thank you JC!

1.0

The absolute worst dealership I’ve ever been to in my

The absolute worst dealership I’ve ever been to in my life. They had my vehicle for four months waiting on parts. Literally there was broken glass all in my vehicle they didn’t even wash the outside of my vehicle before I got it back. Muddy floors the whole nine. I took it upon myself to get the car washed immediately after I left and the whole car was flooding water in because they didn’t put my xxxx window in correctly. I came 17 hours to get my vehicle and it wasn’t even ready. If you would’ve washed the xxxx car then you would have known that the vehicle was leaking. who gives you a vehicle that’s been repaired without cleaning it first? Nobody wanted to take responsibility for anything that was going on including the person who was over the service department. Absolutely a terrible place to take your vehicle. Now I have to drive 17 hours home and take my vehicle somewhere else to get it worked on again after just getting it back after four months.

Dealer response

We would like to discuss your experience as soon as possible. Unfortunately, we couldn't find a Charlie Brown anywhere in our database to be able to reach out. Please contact us at your earliest convenience at 517-796-9551 to discuss.

1.0

I dropped my vehicle off for an oil change, a vehicle I

I dropped my vehicle off for an oil change, a vehicle I bought new from extreme dodge. The tech damaged my drivers door through incompetence, literally caved in the door where the hinge mounts. It no longer latches properly, and the front gap is gone so the door is binding on the front quarter panel causing paint to flake off. No one at the dealer bothered to notify us of this, we had to find out for ourselves when we picked up the vehicle. Imagine going out to your car opening the door, hearing it grinding and popping get out and see paint flaking off. The tech, service writer and service manager all admit they caused the damage but don't think they are responsible to get it fixed.

1.0

Service department Mgr charged my wife almost 1500...

Service department Mgr charged my wife almost 1500 dollars for something that had several recalls

Dealer response

If this is the case, we will certainly make it right! Can you please reach out to Dan. I talked to him, but we didn't have any of your contact information to research it. Dan is who you worked with, his number is 517-796-9581. We look forward to hearing from you-Extreme

Consumer response

Have Dan contact me !! He has my phone contact info.

Dealer response

We couldn't find it under this email, is it under a different email?

5.0

Terry does a wonderful job selling cars. Wonderful...

Terry does a wonderful job selling cars. Wonderful person. Had everything ready when she said she would. Helped me with things on car I didn't understand. Follows up on everything.

5.0

The process was pretty simple and I feel I got a pretty...

The process was pretty simple and I feel I got a pretty good deal! Everyone was super friendly and kept me informed throughout the entire process. I would highly recommend.

5.0

Love Terry Hardcastle is hands down the best saleswoman!...

Love Terry Hardcastle is hands down the best saleswoman! She always takes the time and care in helping you with your new car purchase! Thank you Terry and Extreme!

Dealer response

Thank you so much for your business and 5 star review! I'm looking forward to sharing this with Terry! Please let us know anytime we can help, thank you again-Extreme

5.0

Great experience. Simon was very helpful and very...

Great experience. Simon was very helpful and very professional. My wife and I enjoyed the experience and never felt pressured into rushing a decision. Thank you.

Dealer response

Thank you so much for your business and 5 star review! Your description, is our goal each and every time! Please let us know i we can ever help, thank you again-Extreme

5.0

Best sales person ever!! I highly recommend Extreme...

Best sales person ever!! I highly recommend Extreme Dodge/Jeep . Terry Hardcastle made the buying experience simple and hassle free! I absolutely Love my new Gladiator!

Dealer response

Thank you so much Lisa for your business and 5 star review! Those Gladiators are so sweet and Terry sure does know how to take care of customers! Please let us know anytime we can help with anything, thank you again-Extreme

5.0

Fantastic management and wonderful sales make Extreme...

Fantastic management and wonderful sales make Extreme Dodge the best dealership around. They make you feel like family and will go out of their way to make sure you’re well taken care of.

Dealer response

Thank you so much for your kind words, business, and 5 star review. We strive to be different and treat customers the way we would want people to our family members. Means a lot when customers like yourself take time to share your experience. Please let us know anytime we can help, thank you again-Extreme

See all 291 reviews