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Reviews

Average Ratings

4.9
243 lifetime reviews.
  • Exciting Experience!

    Excellent dealership structure - beautiful inside and out. Leasing a new vehicle from Jack Demmer was a rather simple and enjoyable experience. ...

    Dealer Response

    Thank you so much for the kind review, Lynn. We're so glad you had such a positive experience with us at Jack Demmer Ford. Thank you also for taki...


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    Excellent dealership structure - beautiful inside and out. Leasing a new vehicle from Jack Demmer was a rather simple and enjoyable experience. Car salesmen work very diligently in finding the car you want. It was a pleasure to do business with them, and I will definitely return to them in the future!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you so much for the kind review, Lynn. We're so glad you had such a positive experience with us at Jack Demmer Ford. Thank you also for taking the time out of your busy day to share your positive feedback online with us. We truly appreciate it. Thanks again & we look forward to seeing you back next time!


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  • Horrible service department

    I've had multiple problems with their service department.

    Dealer Response

    Hi Jen, We are sorry you've had poor experiences in our Service department and would like to help rectify the situation ASAP. Our Service Directo...


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    I've had multiple problems with their service department.

    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Hi Jen, We are sorry you've had poor experiences in our Service department and would like to help rectify the situation ASAP. Our Service Director, Jim Kemper, reached out to you yesterday to discuss your experience with us and is waiting to hear back from us. Please don't hesitate to reach out to me privately as well- Jacqueline Demmer, Business Development Manager (jddemmer@demmer.com, 313 359 7052)


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  • Awesomeness

    I love this place. Mark was amazing and made sure I got the best option possible. If you need a car this is definitely the place to buy.

    Dealer Response

    Thank you so much for the 5-star review, Stephanie. We are glad Mark provided you with such a positive experience at Jack Demmer Ford. We hope you...


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    I love this place. Mark was amazing and made sure I got the best option possible. If you need a car this is definitely the place to buy.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you so much for the 5-star review, Stephanie. We are glad Mark provided you with such a positive experience at Jack Demmer Ford. We hope you continue to enjoy your new vehicle. Thanks again!


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  • Excellent experience

    Great experience, purchased several cars from the dealership. Mark Movsesian has always been our salesperson, professional and fair. I recommend ...

    Dealer Response

    Thank you so much for the 5-star review, Matt. We are so glad that Mark has continued to provide you with great buying experiences over the years ...


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    Great experience, purchased several cars from the dealership. Mark Movsesian has always been our salesperson, professional and fair. I recommend him and the dealership to anyone I know that is looking for a vehicle.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you so much for the 5-star review, Matt. We are so glad that Mark has continued to provide you with great buying experiences over the years and we appreciate your continued business. We hope you enjoy your new vehicle & look forward to seeing you back next time!


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  • Used Car Purchase

    Everyone at this dealership was very professional and made the process so easy and fast!

    Dealer Response

    Thank you so much for the kind review, Nicole. We are so glad you had a 5-star experience with us at Jack Demmer Ford!


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    Everyone at this dealership was very professional and made the process so easy and fast!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you so much for the kind review, Nicole. We are so glad you had a 5-star experience with us at Jack Demmer Ford!


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  • GREAT SERVICE

    My job was recently transferred downriver and I struggled with the notion of moving to a Ford dealership near work because the person that I alway...

    Dealer Response

    Thank you so much for the positive review, Lisa. We are so glad Bob took such great care of you and we truly appreciate your loyalty to Jack Demme...


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    My job was recently transferred downriver and I struggled with the notion of moving to a Ford dealership near work because the person that I always leased from at Jack Demmer had recently retired. My current lease was up for "early termination" and I had received a call from Bob Kamen at Jack Demmer, apparently when Duane retired he passed along his clients. I decided to call Bob back on a whim and give him a go. Best decision I could have made !!! Bob was AWESOME! So glad I ended up staying with Jack Demmer, their customer service is second to NONE! Bob was able to find just the right vehicle for me, had it shipped in and took care of all the paperwork so the transition was seamless. Where once I told everyone that would listen to see my guy Duane...I now will be sending them to Bob.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you so much for the positive review, Lisa. We are so glad Bob took such great care of you and we truly appreciate your loyalty to Jack Demmer Ford. Duane was a wonderful asset to our team for many years. The rest of our team in both sales & service is always happy to provide you with the same level of service. We hope you are enjoying your new vehicle & we look forward to taking care of you again in the future. Thanks again!


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  • Excellent Service

    Harley Fisher is very knowledgeable about the Ford products and programs. After turning in my lease on a 2014 Edge, he worked with me to select a...

    Dealer Response

    Thank you so much for the kind review! We are so glad that Harley provided you with a 5-star sales experience at Jack Demmer Ford. We truly apprec...


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    Harley Fisher is very knowledgeable about the Ford products and programs. After turning in my lease on a 2014 Edge, he worked with me to select a 2017 Edge. He informed me of the enhancements in the new model. I love my new Edge and the excellent service Harley always provides.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you so much for the kind review! We are so glad that Harley provided you with a 5-star sales experience at Jack Demmer Ford. We truly appreciate you taking the time out of your busy day to share your positive feedback with us online as well. Thank you again & we hope you continue to enjoy your new Ford Edge!


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  • Bernard Sakakini & Jack Demmer in Wayne Michigan

    I made appointment with Bernard because of excellent service he gave my dad two years earlier when he purchased a truck from him. I wasn't disapp...

    Dealer Response

    Thank you so much for the kind review, Chris! We are so glad that you & your dad both had such a positive experience with Bernard. Thank you also ...


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    I made appointment with Bernard because of excellent service he gave my dad two years earlier when he purchased a truck from him. I wasn't disappointed in my choice of choosing Bernard. He had several cars lined up for me to see and listened to my expressed needs. I felt he had my true interest at heart and i found a great deal and am overjoyed with my pre-owned vehicle. He's gone above call of duty to answer questions and concerns after i left dealership.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you so much for the kind review, Chris! We are so glad that you & your dad both had such a positive experience with Bernard. Thank you also for taking the time out of your busy day to share your positive feedback with us. We truly appreciate both that and your family's loyalty to Jack Demmer. We hope you continue to enjoy your new vehicle & look forward to seeing you back in the future!


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  • Leased another new car

    Have been a long time customer of Jack Demmer Ford and Al Rabin has been my salesman all along. I can never say enough good things about all the ...

    Dealer Response

    Thank you so much for the kind review as well as your continued business, Richard! We truly appreciate both. We hope enjoy your new vehicle & look...


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    Have been a long time customer of Jack Demmer Ford and Al Rabin has been my salesman all along. I can never say enough good things about all the people there. We were in and out in under an hour with a brand new car and that included Al going over all the new changes in the car's Sync system. For those not familiar, that's ford's on board computer software system. Love it!!! I will be back shortly for my new truck, see you soon Al!!!!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for the kind review as well as your continued business, Richard! We truly appreciate both. We hope enjoy your new vehicle & look forward to seeing you back soon. Thanks again!


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  • New car

    My third lease car from Demmer and all were great experiences. Salemen Chris Webb was very helpful.

    Dealer Response

    Thank you so much for the kind review as well at the continued business, Richard. We truly appreciate it. We hope you are continuing to enjoy you...


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    My third lease car from Demmer and all were great experiences. Salemen Chris Webb was very helpful.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for the kind review as well at the continued business, Richard. We truly appreciate it. We hope you are continuing to enjoy your new vehicle & look forward to seeing you back next time.


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