Westborn Chrysler Dodge Jeep RAM Inc

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Reviews

Average Ratings

4.0
113 lifetime reviews.
  • Great Customer Service

    Bought two vehicles within a month. Matt Harris and Andy Carpenter made the process easy and stress free. The new showroom is fantastic!


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    Bought two vehicles within a month. Matt Harris and Andy Carpenter made the process easy and stress free. The new showroom is fantastic!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Absolutely love the car buying experience

    I leased a 2017 Challenger gt and I must say I'll be leasing dodge for the next several years


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    I leased a 2017 Challenger gt and I must say I'll be leasing dodge for the next several years

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Body shop repair nightmare. Never Again!!!!!

    Had my vehicle towed to Westborn body shop. My wife had spoken to a Mr.Ryan on the phone,who she believed was a supervisor. She told him that the ...


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    Had my vehicle towed to Westborn body shop. My wife had spoken to a Mr.Ryan on the phone,who she believed was a supervisor. She told him that the vehicle had been In a auto accident, and that she will have the vehicle towed to their dealership for repair. Mr. Ryan told my wife that it will be no problem to repair your vehicle. Now this was the 27th of March. Fast forward to April 14th. Vehicle still not repaired. I had called Mr. Ryan earlier in the week and left a message for me that stated he would have our vehicle completed by 4/12/17, April 14th at the latest,( I saved his message). Well it's the 14th. No vehicle. Numous phone calls to his answering machine. No return phone call. I called Chrysler Corp to file a formal complaint. Left a message for the General manager to call. No call back. Either he was off that day or he went home early, because it's the weekend? Very, Very poor first impression of this dealership. This type of poor customer service should not be representative of the Chrysler Corporation brand. Hoping I receive our vehicle in excellent repair by April 17. If not. To be continued.....

    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Worst service experience!!!

    This has to be the worst dealership service I have ever had. I've been trying to get my car fixed through them for 2 months. The guys at the servi...


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    This has to be the worst dealership service I have ever had. I've been trying to get my car fixed through them for 2 months. The guys at the service desk either need help or need to learn how customer service works. When I have talked with them, I either get the wrong info or a bunch of promises that fall through. Here's a tip, a simple phone call with the correct info goes a long way. After going back and forth with them the resolution to my problem was for me to take my car to another dealership because they could not do the work and the people they would have taken my car to could not do the work. But I had to wait weeks to find this out and I had to call them. They don't have to worry about me buying a car from them, if they run the sales department the same way they run the service dept, you should run away.

    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Great experience!

    We worked with Mike Poupore to buy a used truck. Mike was friendly, knowledgeable and helpful. Although we had a small issue after purchase, they ...


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    We worked with Mike Poupore to buy a used truck. Mike was friendly, knowledgeable and helpful. Although we had a small issue after purchase, they were willing to fix it. Would definitely buy from Mike and Westborn again.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Best Chrysler dealer in the world.

    Perfect customer service. Will put you in a great car regardless of any issues you may have. Everyone cares. I have bought over 30 cars, including...


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    Perfect customer service. Will put you in a great car regardless of any issues you may have. Everyone cares. I have bought over 30 cars, including BMW, Mercedes-Benz, and Porsche. Those guys don't even begin to compare to these guys. Really.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Great Sales Agent and Great Dealer!

    We had a great experience leasing from Westborn Chrysler. Our sales agent, Mike, did a great job for us and I would recommend him to anyone look...


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    We had a great experience leasing from Westborn Chrysler. Our sales agent, Mike, did a great job for us and I would recommend him to anyone looking to lease or buy a vehicle. We went to another dealer prior to coming to Westborn and were provided extremely high pricing that didn't include the taxes. The sales agent didn't want to work with us either. Mike, at Westborn, provided us the pricing up front with taxes. He was honest and respectful and really wanted to work with us. Definitely would recommend the dealer and Mike specifically to any of our friends or family!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • They made buying a vehicle easy!

    Called in and told them what I was looking for. Took them a day or two find what I wanted at a great price. Process was simple and easy. Check ...


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    Called in and told them what I was looking for. Took them a day or two find what I wanted at a great price. Process was simple and easy. Check them out you won't be disappointed!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Great service from Wayne

    We had a great experience buying from Westborn Chrysler our salesman Wayne did a great job for us and I would recommend him to anyone looking to b...


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    We had a great experience buying from Westborn Chrysler our salesman Wayne did a great job for us and I would recommend him to anyone looking to buy a vehicle.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Shuttle bus driver

    My experience at Westborn Dodge has always been amazing to me. This is my second time purchasing a vehicle through them and my sales rep. Rudy ...


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    My experience at Westborn Dodge has always been amazing to me. This is my second time purchasing a vehicle through them and my sales rep. Rudy always go above and beyond his duty to make sure the needs or wants of the customers are meet. Thank You Westborn Dodge.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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