New 888-927-5935 Dealer Website
Used 866-657-0566 Email Dealer
Service 877-836-6242

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Sales 9:00 AM - 6:00 PM
Service 7:00 AM - 7:00 PM
Mon 9:00 AM - 9:00 PM
Tue 9:00 AM - 6:00 PM
Wed 9:00 AM - 6:00 PM
Thu 9:00 AM - 9:00 PM
Fri 9:00 AM - 6:00 PM
Sat 9:00 AM - 4:00 PM
Sun Closed
Mon 7:00 AM - 7:00 PM
Tue 7:00 AM - 7:00 PM
Wed 7:00 AM - 7:00 PM
Thu 7:00 AM - 7:00 PM
Fri 7:00 AM - 7:00 PM
Sat 8:00 AM - 2:00 PM
Sun Closed
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Reviews

4.9
Average based on 793 reviews
  • Experience

    Our experience was very nice. We went in not knowing what we wanted. We told the staff member what we wanted in a vehicle and he let us test dri...

    Dealer Response

    Thanks so much for your feedback. Please let us know if there's anything else we can do for you. Drive safe and see you on the road.


    Show Full Review

    Our experience was very nice. We went in not knowing what we wanted. We told the staff member what we wanted in a vehicle and he let us test drive an Escape. It had everything we asked for and some extras too. When we went back into the dealership he sat right down and figured out 2 different ways for us to get the car. He showed us what we would be able to do to get the car and when we decided on an amount he printed up all the paper work and got us into our car the very next day. It was late when we finally decided to get the Escape and we had to contact our insurance co. before we took it home. It was so easy and pleasant. We certainly will come back for our next vehicle. Thank you for a great experience.

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks so much for your feedback. Please let us know if there's anything else we can do for you. Drive safe and see you on the road.


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  • Repair of Vehicle

    The associate was very helpful explaining the situation and returning the defective part to me.


    Show Full Review

    The associate was very helpful explaining the situation and returning the defective part to me.

    Came in for service or repair
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • The Pratt family

    Chris Brown was outstanding !! He was friendly and informative. This makes 6 Ford cars in the past two years we have leased from Chris Brown. The ...


    Show Full Review

    Chris Brown was outstanding !! He was friendly and informative. This makes 6 Ford cars in the past two years we have leased from Chris Brown. The atmosphere at Briarwood Ford was friendly and business like. The facilities were clean and new and soon will add another two cars that we will lease !!

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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Service & Repair

About Our Dealership

Dealer on Cars.com since February 2007

Briarwood Ford will strive to exceed the expectations of our customers, employees and community. We will work to continuously provide the highest quality of service with a sense of warmth, friendliness, company spirit, and individual pride. We have one of the area's best selections of all the latest Ford products. Our used car department has a fantastic selection of domestic and imported vehicles to choose from and includes our pre-owned "Value Center". We have a full service Collision Center and an award winning Service Department. We are located at the corner of Michigan Ave. and State St. We are committed to serving our customers!

"THE BEST DEALS IN THE STATE OF MICHIGAN ARE AT THE CORNER OF STATE AND MICHIGAN AT BRIARWOOD FORD!"